ProBoards

Frequently Asked Questions about ProBoards

Who are ProBoards?

ProBoards is a free forum hosting service that allows users to create, manage, and customise their own online discussion boards. Established in 2000, ProBoards has become a popular platform for various communities, enabling users to connect and share information on diverse topics.

What are ProBoards products?

ProBoards offers a forum hosting platform that includes features such as forum creation, customisation options, and user management tools. Users can create different types of forums, including public, private, and password-protected boards.

What services do ProBoards offer?

ProBoards provides a range of services including forum creation, hosting, customisable themes and layouts, user permissions management, and support for plugins and widgets to enhance forum functionality.

What type of companies do ProBoards products suit?

ProBoards products are suitable for a variety of organisations, including small businesses, hobbyist communities, educational institutions, and non-profit organisations looking to foster online discussions and community engagement.

How much do ProBoards products cost?

ProBoards offers a free tier for basic forum hosting. Additionally, they provide premium plans with enhanced features and no advertisements, which vary in price based on the selected plan.

Does ProBoards offer a free trial?

ProBoards does not offer a traditional free trial, as their basic forum hosting is free to use indefinitely. Users can explore the platform and its features without any initial cost.

What discounts does ProBoards offer on their products?

ProBoards does not generally offer discounts, but users can choose between different subscription plans that may vary in cost based on the features required.

Are there any hidden fees or additional costs with ProBoards?

ProBoards does not impose hidden fees. Users can use the free version without charge, and premium features are clearly outlined with their respective costs.

Who uses ProBoards products?

ProBoards is used by a wide range of individuals and organisations, including forum administrators, community managers, educators, and hobbyists who wish to create a space for discussions and interactions.

What are the main features of ProBoards products/services?

Main features of ProBoards include forum creation and management, a variety of customisation options, mobile compatibility, a rich text editor, user account management, and support for plugins and themes.

How does ProBoards compare to its competitors?

ProBoards is often compared to other forum hosting services like phpBB and Discourse. While it offers user-friendly features and a straightforward setup, competitors may provide more advanced functionalities or customisation options for experienced users.

Is ProBoards platform easy to use?

Yes, ProBoards is designed to be user-friendly, allowing users with minimal technical knowledge to create and manage forums easily. The interface is straightforward, making navigation intuitive.

How easy is it to set up ProBoards product or service?

Setting up a forum on ProBoards is a simple process that can be completed in just a few steps. Users need to sign up, choose a forum name, and follow prompts to customise their forum settings.

Is ProBoards reliable?

ProBoards is generally considered reliable, with a robust infrastructure that supports a large number of active forums. Users typically experience minimal downtime and consistent performance.

Does ProBoards offer customer support?

Yes, ProBoards provides customer support through a help centre, community forums, and contact options for more direct assistance. Users can access resources to troubleshoot issues and maximise their forum experience.

How secure is ProBoards’ platform?

ProBoards takes security seriously, implementing measures such as SSL encryption to protect user data and forum interactions. Regular updates are also conducted to address any potential vulnerabilities.

Does ProBoards integrate with other tools or platforms?

ProBoards supports integrations with various third-party tools and services, including social media platforms and external applications, enhancing the functionality and reach of user forums.

Can I use ProBoards on mobile devices?

Yes, ProBoards is mobile-responsive, allowing users to access and manage their forums seamlessly on smartphones and tablets, providing a good user experience across different device types.

What do users say about ProBoards?

Users generally appreciate ProBoards for its ease of use, customisation options, and community support. However, some may find limitations in advanced features compared to other paid platforms.

What are the pros and cons of ProBoards?

Pros: Free tier, user-friendly interface, customisation options, active community support.
Cons: Limited advanced features in the free version, possible ad presence in the free tier.

How can I purchase ProBoards’ services?

Users can purchase ProBoards premium services directly through the ProBoards website by selecting their desired plan and following the checkout process.

What is the cancellation or refund policy for ProBoards?

ProBoards typically does not offer refunds for premium services after purchase. Users can cancel their subscription at any time, but access to premium features will continue until the end of the billing cycle.

Who uses ProBoards?

ProBoards is used by individuals and groups across various sectors, including education, gaming, hobbies, and professional networking, providing a platform for diverse discussions and community building.

What are the common use cases for ProBoards?

Common use cases include creating fan forums, support communities, educational discussion boards, and hobbyist groups, where users can share information and engage with like-minded individuals.

Why choose ProBoards over other options?

ProBoards may be preferred for its ease of use, free hosting option, and supportive community, making it an ideal choice for users seeking to create a forum without extensive technical knowledge.

How easy is it to set up ProBoards?

Setting up ProBoards is straightforward and user-friendly, allowing users to get their forum up and running in a matter of minutes with guided prompts throughout the process.

Does ProBoards offer training or tutorials?

ProBoards provides a range of resources, including a help centre and community forums, which serve as tutorials for users looking to learn about forum management and customisation.

What languages does ProBoards support?

ProBoards primarily supports English, although users can create forums in various languages through customisation options. The user interface and support resources are predominantly in English.

What problems does ProBoards solve?

ProBoards solves the need for an accessible, user-friendly platform for creating online forums, enabling communities to engage, share knowledge, and foster discussions on various topics.

Is ProBoards worth the investment?

For users seeking a straightforward forum hosting solution, ProBoards offers significant value, especially with its free tier. The premium plans provide additional features that may be worthwhile for users needing enhanced functionalities.