ClassDojo

Frequently Asked Questions about ClassDojo

Who are ClassDojo?

ClassDojo is an educational technology company that provides a platform designed to enhance communication between teachers, students, and parents. Founded in 2011, ClassDojo aims to promote a positive classroom culture and improve student engagement through its user-friendly tools.

What are ClassDojos products?

ClassDojo offers a range of products including a mobile app and web platform that facilitate classroom management, communication, and behaviour tracking. Key features include digital portfolios, messaging systems, and class story sharing, which allow teachers to share updates and student work with families.

What services do ClassDojo offer?

ClassDojo provides services that focus on student engagement and classroom management. These services include behaviour tracking, communication tools for teachers and parents, and resources for social-emotional learning. They also offer a platform for creating and sharing student portfolios.

What type of companies do ClassDojos products suit?

ClassDojos products are primarily designed for educational institutions, including schools and individual teachers. They are suitable for a range of educational settings, from primary and secondary schools to after-school programmes and educational organisations focused on student engagement.

How much does ClassDojos product cost?

ClassDojo is free to use for teachers, students, and parents. However, they offer premium features through a paid subscription model for schools and districts seeking additional functionalities and support.

Does ClassDojo offer a free trial?

As ClassDojo provides a free basic version of their platform, users can access the core features without a trial period. Premium features are available through subscription, but this does not include a traditional free trial.

What discounts does ClassDojo offer on their products?

ClassDojo does not specifically advertise discounts, as their core offering is free. Premium services may have pricing options, but these are generally standard without frequent promotional discounts.

Are there any hidden fees or additional costs with ClassDojo?

There are no hidden fees associated with the basic use of ClassDojo. Costs may arise if schools opt for premium features; however, all pricing information is transparently provided on their website.

Who uses ClassDojos products?

ClassDojo is used by teachers, students, and parents. It is particularly popular among K-12 educators who seek to foster communication and engagement within their classrooms.

What are the main features of ClassDojos products/services?

Main features include behaviour tracking, individual and class messaging, a digital portfolio for student work, and the ability to share announcements and updates with families through class stories.

How does ClassDojo compare to its competitors?

ClassDojo is known for its focus on positive behaviour reinforcement and communication, distinguishing it from competitors like Google Classroom and Edmodo, which may offer broader learning management system functionalities. ClassDojos user-friendly interface and emphasis on community engagement are also key differentiators.

Is ClassDojos platform easy to use?

Yes, ClassDojos platform is designed to be intuitive and user-friendly, making it accessible for teachers, students, and parents, even those with limited technical experience.

How easy is it to set up ClassDojos product or service?

Setting up ClassDojo is straightforward. Teachers can create an account in a few simple steps, set up their classes, and start using the platform with minimal technical knowledge required.

Is ClassDojo reliable?

ClassDojo is generally regarded as a reliable platform, with a strong focus on user experience and consistent updates to improve functionalities and security.

Does ClassDojo offer customer support?

Yes, ClassDojo offers customer support via their help centre, which includes FAQs, guides, and contact options for more specific inquiries.

How secure is ClassDojoÕs platform?

ClassDojo takes user privacy and security seriously, employing industry-standard measures to protect user data. They comply with applicable privacy laws and regulations to ensure a safe environment for users.

Does ClassDojo integrate with other tools or platforms?

ClassDojo offers some integration capabilities with other educational tools, although it is primarily designed as a standalone platform focusing on communication and behaviour management.

Can I use ClassDojo on mobile devices?

Yes, ClassDojo has a mobile app available for both iOS and Android devices, allowing users to access the platform from anywhere.

What do users say about ClassDojo?

Users generally appreciate ClassDojo for its engaging interface and effectiveness in fostering communication between teachers and families. Some feedback highlights its impact on student behaviour and classroom culture positively.

What are the pros and cons of ClassDojo?

Pros include its user-friendly design, free basic services, and strong community engagement features. Cons may include limitations in functionalities compared to full-fledged learning management systems and a reliance on internet connectivity.

How can I purchase ClassDojoÕs services?

ClassDojos basic services are free. For premium features, schools and districts can inquire about pricing through the ClassDojo website or contact their sales team for specific details.

What is the cancellation or refund policy for ClassDojo?

Since ClassDojos basic services are free, there are no cancellation policies required. For premium services, users should refer to the terms of service for specific cancellation and refund information.

Who uses ClassDojo?

ClassDojo is used by K-12 educators, students, and parents worldwide, particularly in environments focused on fostering positive behaviour and communication in classrooms.

What are the common use cases for ClassDojo?

Common use cases include behaviour tracking, parent-teacher communication, sharing student work, and promoting class engagement through interactive tools.

Why choose ClassDojo over other options?

ClassDojo is often chosen for its simplicity, strong focus on communication, and community-building aspects, making it particularly suitable for teachers looking to enhance classroom culture.

How easy is it to set up ClassDojo?

Setting up ClassDojo is quick and straightforward, requiring only a few steps to create an account and configure classes, making it accessible for all users.

Does ClassDojo offer training or tutorials?

Yes, ClassDojo provides various resources, including tutorials and guides available on their website, to help users maximise their use of the platform.

What languages does ClassDojo support?

ClassDojo primarily supports English, but the platform also offers support in multiple languages to accommodate diverse user bases.

What problems does ClassDojo solve?

ClassDojo addresses issues related to communication gaps between teachers and parents, behaviour management in classrooms, and the need for engaging platforms for student participation and feedback.

Is ClassDojo worth the investment?

For many educators and schools, ClassDojos free basic services provide substantial value in enhancing classroom communication and culture. The decision to invest in premium services typically depends on specific needs and goals for educational engagement.