Forescout

Frequently Asked Questions about Forescout

Who are Forescout?

Forescout is a cybersecurity company that specializes in providing visibility and control over network devices. Founded in 2000, Forescout is known for its innovative solutions that help organisations secure their networks and manage risk associated with connected devices.

What are Forescouts products?

Forescout offers a range of products focused on network security and device visibility. Key products include:

• Forescout Platform: Provides real-time visibility and control of devices on the network.
• Forescout EyeControl: Enhances security by enabling automated responses to threats.
• Forescout Device Cloud: Centralises device data and integrates with multiple security solutions.

What services do Forescout offer?

Forescout offers various services, including implementation, training, technical support, and professional services to help organisations effectively deploy and manage their products.

What type of companies do Forescouts products suit?

Forescouts products are suitable for organisations of all sizes across various industries, including healthcare, finance, education, and government, that require enhanced network security and device management capabilities.

How much does Forescouts product cost?

The cost of Forescouts products varies based on the specific solutions chosen, the size of the organisation, and the number of devices to be managed. Pricing details are typically provided upon request or through consultation with a sales representative.

Does Forescout offer a free trial?

Forescout does not publicly advertise a free trial; however, potential customers can contact their sales team to inquire about evaluation options or demonstrations of their products.

What discounts does Forescout offer on their products?

Forescout may provide discounts through promotional offers or for bulk purchases, but specific details are generally available upon request through direct communication with their sales team.

Are there any hidden fees or additional costs with Forescout?

Forescout aims to provide transparent pricing; however, additional costs may arise depending on options such as advanced features, ongoing support, or additional training sessions. It is advisable to clarify all potential costs during the purchasing process.

Who uses Forescouts products?

Forescouts products are used by IT and security professionals within various organisations, including enterprises, government entities, and educational institutions, focusing on improving their network security posture.

What are the main features of Forescouts products/services?

Main features of Forescouts offerings include:

• Real-time device visibility and monitoring
• Automated threat response capabilities
• Compliance reporting and risk management
• Integration with other security tools and platforms

How does Forescout compare to its competitors?

Forescout differentiates itself through its extensive device visibility capabilities and its ability to manage both traditional and IoT devices. Compared to competitors, Forescout often provides more comprehensive real-time monitoring and automation features.

Is Forescouts platform easy to use?

Forescouts platform is designed to be user-friendly, with an intuitive interface that allows users to navigate and manage devices effectively. However, users may require some training to fully utilise all features.

How easy is it to set up Forescouts product or service?

The setup process for Forescout products generally requires some technical expertise. Forescout provides support and resources to assist with installation and configuration, which can help streamline the process.

Is Forescout reliable?

Forescout is considered a reliable provider in the cybersecurity space, with a strong reputation for its products performance and effectiveness in securing networks.

Does Forescout offer customer support?

Yes, Forescout offers customer support through various channels, including phone and email support, to assist customers with any issues or inquiries related to their products.

How secure is ForescoutÕs platform?

Forescouts platform employs robust security measures, including encryption and compliance with industry standards, to protect customer data and ensure secure operations within their network management solutions.

Does Forescout integrate with other tools or platforms?

Yes, Forescout products are designed to integrate with a wide range of security tools and platforms, enhancing overall security postures by facilitating seamless data sharing and coordination between systems.

Can I use Forescout on mobile devices?

Forescout products are primarily designed for use on desktop and server environments. Mobile access may be limited, depending on the specific functionalities required.

What do users say about Forescout?

User feedback on Forescout is generally positive, with many praising its comprehensive visibility and control capabilities. However, some users have noted challenges with the initial setup and learning curve.

What are the pros and cons of Forescout?

Pros:

• Comprehensive device visibility
• Strong automation features
• Robust integration capabilities

Cons:

• Complex initial setup
• Potentially high costs for some organisations

How can I purchase ForescoutÕs services?

Forescouts services can be purchased directly through their website or by contacting their sales team for a consultation to discuss specific needs and pricing options.

What is the cancellation or refund policy for Forescout?

Forescouts cancellation and refund policy can vary by contract and service level agreement. Customers are encouraged to review the terms during the purchase process or consult their sales representative for detailed information.

What are the common use cases for Forescout?

Common use cases for Forescout include:

• Monitoring and managing network devices
• Enhancing compliance with security regulations
• Automating incident response to security threats

Why choose Forescout over other options?

Forescout may be chosen for its strong focus on device visibility and control, along with its ability to support a wide range of devices, including IoT, which is critical for organisations seeking comprehensive security solutions.

How easy is it to set up Forescout?

While Forescout provides resources to assist with setup, the complexity of installation may vary based on the organisations existing infrastructure and specific requirements.

Does Forescout offer training or tutorials?

Yes, Forescout offers training and resources, including documentation and tutorials, to help users maximise their understanding and utilisation of the products.

What languages does Forescout support?

Forescout primarily supports English; however, additional language support may be available for documentation and training materials. Users should check with Forescout directly for specifics.

What problems does Forescout solve?

Forescout addresses issues related to network security, including lack of visibility of connected devices, compliance challenges, and the need for automated responses to security threats, ultimately enhancing an organisations security posture.

Is Forescout worth the investment?

Whether Forescout is worth the investment depends on an organisations specific needs, size, and security requirements. Many users find value in the comprehensive visibility and control it offers, which can justify the investment in security measures.