FactSet

Frequently Asked Questions about FactSet

Who are FactSet?

FactSet is a financial data and software company that provides integrated data and software solutions for investment professionals. Founded in 1978, it serves a wide range of clients, including investment managers, investment banks, and corporations, with the aim of improving their investment and financial decision-making processes.

What are FactSets products?

FactSet offers a variety of products that include financial data feeds, analytics, portfolio management tools, risk analysis solutions, and proprietary research tools. These products are designed to enhance the research and investment processes of financial professionals.

What services do FactSet offer?

FactSet provides a range of services such as data integration, consulting, custom analytics, and client support. Additionally, they offer training and implementation services to ensure clients can effectively use their products.

What type of companies do FactSets products suit?

FactSets products are suitable for investment firms, asset managers, hedge funds, private equity firms, corporate treasury departments, and financial institutions that require comprehensive financial data and analytics for decision-making.

How much does FactSets product cost?

The cost of FactSet products varies based on the specific services and data sets chosen by the client. Pricing is typically tailored to individual client needs and may require consultation for a detailed quote.

Does FactSet offer a free trial?

FactSet does not publicly advertise a free trial for its products; however, potential clients can inquire about demo options or trial periods during discussions with their sales representatives.

What discounts does FactSet offer on their products?

FactSet may offer discounts based on contract length, volume of data usage, or other factors. Specific discount details are typically discussed during the negotiation phase with potential clients.

Are there any hidden fees or additional costs with FactSet?

FactSetÕs pricing structure is generally transparent; however, additional costs may arise depending on specific data feeds or additional services requested. Clients are encouraged to review contract terms closely to understand all potential costs.

Who uses FactSets products?

FactSets products are used by financial analysts, portfolio managers, investment bankers, and corporate finance professionals who require reliable financial data and analytics to inform their decisions.

What are the main features of FactSets products/services?

Main features include comprehensive financial data coverage, advanced analytics tools, portfolio management solutions, customisable dashboards, and integration capabilities with third-party applications and services.

How does FactSet compare to its competitors?

FactSet is often compared to competitors such as Bloomberg, Thomson Reuters, and S&P Capital IQ. It is known for its user-friendly interface, extensive data offerings, and strong customer support, though the choice between platforms may depend on specific user needs and preferences.

Is FactSets platform easy to use?

FactSet is generally considered to have an intuitive and user-friendly interface, allowing users to easily navigate through its various tools and features. Training and support are available to assist new users.

How easy is it to set up FactSets product or service?

The setup process for FactSetÕs products is designed to be straightforward, aided by dedicated support teams that assist clients with installation and configuration. Implementation times may vary based on the complexity of the solution being deployed.

Is FactSet reliable?

FactSet is widely regarded as a reliable provider of financial data and analytics, known for its accuracy and timeliness. The company invests in maintaining high data quality and system uptime.

Does FactSet offer customer support?

Yes, FactSet provides robust customer support, including technical assistance, training resources, and account management services to ensure clients can effectively use their products.

How secure is FactSetÕs platform?

FactSet implements comprehensive security measures, including data encryption, secure access protocols, and regular security audits to protect client data and ensure compliance with industry standards.

Does FactSet integrate with other tools or platforms?

Yes, FactSet offers integration capabilities with various third-party tools and platforms, allowing clients to streamline workflows and enhance their data analysis processes.

Can I use FactSet on mobile devices?

FactSet provides mobile access to its platform through dedicated applications, allowing users to access financial data and analytics on-the-go, enhancing flexibility and accessibility.

What do users say about FactSet?

Users generally appreciate FactSet for its extensive data offerings, user-friendly interface, and strong customer support. However, some have noted that the cost may be higher compared to some competitors.

What are the pros and cons of FactSet?

Pros include comprehensive data coverage, a user-friendly interface, excellent customer support, and strong analytical tools. Cons may include higher pricing compared to some alternatives and a learning curve for new users.

How can I purchase FactSetÕs services?

Interested clients can purchase FactSet services by contacting their sales team through the FactSet website. A consultation will typically follow to tailor solutions to client needs.

What is the cancellation or refund policy for FactSet?

FactSetÕs cancellation and refund policies are typically outlined in the service agreement. Clients should review their contract or consult their account manager for specific terms related to cancellation and refunds.

Who uses FactSet?

FactSet is utilised by a wide range of financial professionals, including analysts, portfolio managers, investment bankers, and corporate finance teams who require accurate and timely financial information.

What are the common use cases for FactSet?

Common use cases for FactSet include investment research, portfolio management, risk assessment, financial modelling, and corporate financial analysis, among others.

Why choose FactSet over other options?

Choosing FactSet may be advantageous for those seeking a comprehensive data solution with a user-friendly interface, strong analytics capabilities, and dedicated customer support, particularly in a fast-paced financial environment.

How easy is it to set up FactSet?

Setting up FactSet is generally considered straightforward, with dedicated support provided to assist clients in getting their systems operational efficiently.

Does FactSet offer training or tutorials?

Yes, FactSet provides various training resources and tutorials to help users understand the platform and make the most of its features and functionalities.

What languages does FactSet support?

FactSet supports multiple languages to accommodate its global client base, providing users with the ability to access the platform in a language that suits them best.

What problems does FactSet solve?

FactSet addresses challenges related to data access, financial analysis, portfolio management, and investment decision-making by providing reliable and comprehensive data and analytical tools.

Is FactSet worth the investment?

While the determination of whether FactSet is worth the investment depends on individual client needs and budget, many users find that the depth of data and analytical capabilities justify the cost, particularly for professional investment firms.