Kobiton

Frequently Asked Questions about Kobiton

Who are Kobiton?

Kobiton is a mobile testing platform that enables developers and testers to perform automated and manual testing of mobile applications on real devices in the cloud. Founded in 2017, Kobiton focuses on improving the quality and performance of mobile apps by providing a comprehensive testing solution.

What are Kobitons products?

Kobiton offers various products including Kobiton Cloud, which provides access to a wide range of real mobile devices for testing. Additionally, it offers Kobiton Automated Testing, which allows users to automate their mobile app testing processes, and Kobiton Manual Testing, which supports interactive testing sessions.

What services do Kobiton offer?

Kobiton provides services that include mobile app testing, device cloud access, test automation, and real-time testing support. They also offer API testing services and integrations with popular CI/CD tools.

What type of companies do Kobitons products suit?

Kobitons products are suitable for a variety of companies, ranging from startups to large enterprises, particularly those that develop mobile applications and require rigorous testing to ensure quality and performance across multiple devices.

How much does Kobitons product cost?

Kobitons pricing model is subscription-based and varies depending on the number of devices, users, and features required. For specific pricing details, users are encouraged to visit the Kobiton website or contact their sales team for a customised quote.

Does Kobiton offer a free trial?

Yes, Kobiton offers a free trial that allows potential users to explore the platform and its features without any financial commitment. This trial generally lasts for a limited period, providing a hands-on experience of the service.

What discounts does Kobiton offer on their products?

Kobiton occasionally provides discounts or promotional offers, particularly for annual subscriptions or during special events. It is advisable to check their website or subscribe to their newsletter for the latest offers and news.

Are there any hidden fees or additional costs with Kobiton?

Kobiton is transparent about its pricing structure, and there are generally no hidden fees. However, users should review the terms of service and pricing details to avoid any misunderstandings regarding additional costs for premium features or extra devices.

Who uses Kobitons products?

Kobitons products are used by mobile developers, QA engineers, and product managers across various industries, including technology, finance, healthcare, and retail, who need to ensure their mobile applications function correctly across different devices and platforms.

What are the main features of Kobitons products/services?

Main features of Kobiton include access to a diverse range of real mobile devices, automated and manual testing capabilities, detailed reporting and analytics, easy integration with CI/CD tools, and support for multiple testing frameworks.

How does Kobiton compare to its competitors?

Kobiton differentiates itself from competitors by focusing exclusively on mobile testing, providing real device access, and offering a user-friendly interface. While other platforms may offer broader testing capabilities, Kobitons specialised focus allows for more tailored mobile testing solutions.

Is Kobitons platform easy to use?

Yes, Kobitons platform is designed with user experience in mind, featuring an intuitive interface that allows users to quickly navigate through testing processes, making it accessible for both experienced testers and those new to mobile testing.

How easy is it to set up Kobitons product or service?

Setting up Kobiton is straightforward. Users can create an account, select their desired plan, and begin using the platform within minutes. The onboarding process is designed to be user-friendly, with helpful resources available to assist new users.

Is Kobiton reliable?

Kobiton has built a reputation for reliability, providing consistent performance and uptime for its testing services. Users can expect dependable access to real devices and robust testing functionalities.

Does Kobiton offer customer support?

Yes, Kobiton provides customer support through various channels including email, live chat, and a comprehensive knowledge base. Users can access assistance for technical issues or product inquiries during business hours.

How secure is KobitonÕs platform?

Kobiton prioritises security by implementing robust measures to protect user data and ensure secure access to devices. The platform complies with industry standards for data protection and privacy.

Does Kobiton integrate with other tools or platforms?

Kobiton supports integration with several popular development and testing tools, including Jenkins, JIRA, and Slack, allowing for seamless workflows and enhanced collaboration within development teams.

Can I use Kobiton on mobile devices?

Kobiton is primarily a web-based platform, which means it is accessible from desktop browsers. While it is not specifically designed as a mobile app, users can access the platform from mobile devices using a browser.

What do users say about Kobiton?

Users generally appreciate Kobiton for its ease of use, extensive device selection, and effective testing capabilities. Feedback often highlights the platforms reliability and the quality of customer support provided.

What are the pros and cons of Kobiton?

Pros of Kobiton include a user-friendly interface, access to real devices, comprehensive testing features, and strong customer support. Cons may include potential limitations in functionality compared to broader testing platforms and pricing that may be higher for small teams.

How can I purchase KobitonÕs services?

Kobitons services can be purchased through their website, where users can select a plan that suits their needs. For larger enterprises, custom packages may be available through direct consultation with the sales team.

What is the cancellation or refund policy for Kobiton?

Kobiton typically offers a cancellation policy that allows users to cancel their subscription at any time. However, refund policies may vary based on the subscription type; users are advised to review the terms and conditions or contact customer support for specific inquiries.

What are the common use cases for Kobiton?

Common use cases for Kobiton include performing regression testing, compatibility testing across devices, conducting user acceptance testing, and automating testing processes to enhance efficiency for mobile applications.

Why choose Kobiton over other options?

Choosing Kobiton may be advantageous for teams specifically focused on mobile app testing, as it offers dedicated resources, real device access, and tailored solutions that cater to the unique challenges of mobile applications.

How easy is it to set up Kobiton?

Setting up Kobiton is designed to be effortless, with a quick registration process and user-friendly onboarding materials that help users get started with minimal hassle.

Does Kobiton offer training or tutorials?

Yes, Kobiton provides training resources, including tutorials, documentation, and webinars to help users maximise the potential of the platform and enhance their testing skills.

What languages does Kobiton support?

Kobiton primarily supports English; however, its user interface and documentation may be periodically updated to include additional languages based on user demand and feedback.

What problems does Kobiton solve?

Kobiton addresses common challenges in mobile app testing, such as the need for access to a wide range of physical devices, the complexity of automation, and the requirement for reliable testing environments to improve app quality.

Is Kobiton worth the investment?

Kobiton can be considered a worthwhile investment for organisations that develop mobile applications and require robust testing solutions to ensure functionality and performance across diverse devices. The ROI is often seen through improved app quality and reduced time to market.