123Signup

Frequently Asked Questions about 123Signup

Who are 123Signup?

123Signup is a comprehensive online registration and event management platform that provides organisations with tools to manage registrations, payments, and communication for various events. Founded in 2001, the company focuses on simplifying the event registration process for both organisers and participants.

What are 123Signups products?

123Signup offers a range of products including event registration software, membership management tools, and fundraising solutions. Their platform allows users to create customisable registration forms, manage attendee data, and track event performance.

What services do 123Signup offer?

123Signup provides services such as online registration, payment processing, event promotion, and attendee management. They also offer tools for membership management and donor tracking for non-profit organisations.

What type of companies do 123Signups products suit?

123Signups products are suitable for a variety of organisations including non-profits, associations, educational institutions, and corporate entities that require efficient registration and event management solutions.

How much does 123Signups product cost?

The cost of 123Signups products varies based on the specific services used, the number of events, and the features required. Potential customers can contact 123Signup for a customised pricing quote based on their needs.

Does 123Signup offer a free trial?

Yes, 123Signup offers a free trial that allows potential users to explore the features and functionality of their platform before committing to a paid plan.

What discounts does 123Signup offer on their products?

123Signup occasionally provides promotional discounts and special pricing for non-profits, early registrations, or for users who commit to longer subscription terms. It is advisable to check their website or contact their sales team for current offers.

Are there any hidden fees or additional costs with 123Signup?

123Signup is transparent about its pricing, and there are no hidden fees. However, users should be aware of transaction fees associated with payment processing, which may vary depending on the payment gateway used.

Who uses 123Signups products?

123Signups products are used by a wide range of organisations including event planners, non-profits, educational institutions, and corporate event coordinators seeking efficient management of registrations and attendee engagement.

What are the main features of 123Signups products/services?

Main features of 123Signup include customisable registration forms, payment processing, event reporting and analytics, attendee tracking, email communication tools, and membership management options.

How does 123Signup compare to its competitors?

123Signup is known for its user-friendly interface and strong focus on event management, making it competitive with other platforms like Eventbrite and Cvent. While competitors may offer similar features, 123Signups pricing structure and customer support are often highlighted as advantages.

Is 123Signups platform easy to use?

Yes, 123Signups platform is designed to be intuitive and user-friendly, enabling users to set up events and manage registrations with minimal technical expertise.

How easy is it to set up 123Signups product or service?

Setting up 123Signups products typically involves a straightforward process, including selecting event types, customising registration forms, and configuring payment settings. Most users can complete setup in a matter of hours.

Is 123Signup reliable?

123Signup is considered a reliable platform with a robust infrastructure that supports a large number of events and registrations. Customer feedback generally indicates satisfaction with the platforms performance and uptime.

Does 123Signup offer customer support?

Yes, 123Signup provides customer support through various channels including email, phone, and online resources. They also offer a knowledge base with tutorials and FAQs to assist users.

How secure is 123Signup’s platform?

123Signup employs industry-standard security measures to protect user data and transactions, including SSL encryption and compliance with data protection regulations.

Does 123Signup integrate with other tools or platforms?

Yes, 123Signup offers integrations with various third-party tools and platforms, including payment gateways, email marketing services, and CRM systems, to enhance functionality and streamline workflows.

Can I use 123Signup on mobile devices?

123Signups platform is optimised for mobile use, allowing event organisers and attendees to access registration and event information from mobile devices seamlessly.

What do users say about 123Signup?

User reviews of 123Signup generally highlight its ease of use, customer support, and comprehensive features. However, some users have noted the need for more advanced customisation options.

What are the pros and cons of 123Signup?

Pros: User-friendly interface, reliable customer support, comprehensive event management features.
Cons: Limited customisation options for advanced users, potential transaction fees depending on payment methods.

How can I purchase 123Signup’s services?

Interested users can purchase 123Signups services directly from their website by selecting the appropriate plan and completing the registration process.

What is the cancellation or refund policy for 123Signup?

123Signup offers a cancellation policy that allows users to cancel their subscription within a specified period. Refunds may be available depending on the terms outlined in their service agreement. It is advisable to review their policy directly on their website for specific details.

Who uses 123Signup?

123Signup is used by a diverse range of organisations, including event planners, associations, educational institutions, and non-profits, all of which require efficient registration and event management solutions.

What are the common use cases for 123Signup?

Common use cases for 123Signup include managing registrations for conferences, workshops, fundraising events, and membership renewals for organisations.

Why choose 123Signup over other options?

Choosing 123Signup may be beneficial for organisations looking for a user-friendly platform with strong customer support and comprehensive event management features at competitive pricing.

How easy is it to set up 123Signup?

Setting up 123Signup is generally easy and can be accomplished quickly, with users able to create events and registration forms within hours.

Does 123Signup offer training or tutorials?

Yes, 123Signup provides various training resources and tutorials to help users understand the platform and make the most of its features.

What languages does 123Signup support?

123Signup primarily supports English but may offer some functionality in other languages depending on the users needs and the specific event settings.

What problems does 123Signup solve?

123Signup addresses challenges associated with event registration, payment processing, and attendee management, streamlining these processes for organisations and improving user experience for attendees.

Is 123Signup worth the investment?

Whether 123Signup is worth the investment depends on the specific needs of the organisation. For those seeking an efficient and reliable event management solution, it can provide significant value through its features and support.