15Five

Frequently Asked Questions about 15Five

Who are 15Five?

15Five is a performance management software company that focuses on enhancing employee engagement and productivity through continuous feedback, goal-setting, and performance reviews. Founded in 2013, 15Five aims to help organisations foster a culture of high performance and open communication.

What are 15Fives products?

15Five offers a range of products designed to improve employee performance and engagement, including:

• Continuous Feedback: Tools for ongoing feedback and recognition among team members.
• OKRs (Objectives and Key Results): Goal-setting framework to align team objectives with company vision.
• Performance Reviews: Structured performance evaluation processes to assess employee contributions.
• Engagement Surveys: Tools to measure employee satisfaction and engagement levels.

What services do 15Five offer?

15Five provides various services, including:

• Implementation Support: Assistance with setting up the platform and integrating it into existing workflows.
• Training and Onboarding: Resources and sessions for users to effectively utilise the platform.
• Customer Support: Ongoing assistance for users to resolve queries and issues.

What type of companies do 15Fives products suit?

15Fives products are suitable for companies of all sizes, from small businesses to large enterprises, that are looking to improve employee engagement, communication, and performance management.

How much does 15Fives product cost?

15Five offers tiered pricing based on the features and number of users. Specific pricing information can be obtained by contacting their sales team or visiting their website for updated pricing details.

Does 15Five offer a free trial?

Yes, 15Five offers a free trial of their platform, allowing potential users to explore its features and functionalities before committing to a subscription.

What discounts does 15Five offer on their products?

15Five occasionally offers promotional discounts, especially for annual subscriptions or during specific campaigns. It is advisable to check their website or contact their sales team for current offers.

Are there any hidden fees or additional costs with 15Five?

15Five does not have hidden fees; however, additional costs may arise if a company opts for add-on features or requires extra support services. It is recommended to review the pricing details thoroughly during the purchasing process.

Who uses 15Fives products?

15Fives products are used by HR professionals, managers, team leaders, and employees across various industries looking to enhance performance management and employee engagement.

What are the main features of 15Fives products/services?

The main features of 15Five include:

• Real-time feedback and recognition tools
• Goal-setting and tracking with OKRs
• Customisable performance review templates
• Employee engagement surveys and analytics
• Integrations with other HR and productivity tools

How does 15Five compare to its competitors?

15Five stands out with its focus on continuous feedback and employee engagement, compared to traditional performance management tools that often rely on annual reviews. Users appreciate its user-friendly interface and comprehensive features.

Is 15Fives platform easy to use?

Yes, 15Five is designed with user experience in mind. Its intuitive interface allows users to navigate the platform with ease, making it accessible for all employees.

How easy is it to set up 15Fives product or service?

Setting up 15Five is straightforward, with guided implementation support available to assist organisations in integrating the platform into their existing processes.

Is 15Five reliable?

Yes, 15Five is considered a reliable platform, with a strong track record of performance management solutions and positive user feedback regarding its functionality and support.

Does 15Five offer customer support?

Yes, 15Five offers customer support through various channels, including email, chat, and a dedicated help centre with resources and tutorials.

How secure is 15Five’s platform?

15Five prioritises security and employs measures such as data encryption, regular security audits, and compliance with industry standards to ensure user data is protected.

Does 15Five integrate with other tools or platforms?

Yes, 15Five integrates with several third-party tools, including HR systems, communication platforms, and productivity applications, to enhance its functionality and streamline workflows.

Can I use 15Five on mobile devices?

Yes, 15Five offers a mobile-friendly version of its platform, allowing users to access features and functionalities on smartphones and tablets.

What do users say about 15Five?

Users generally report positive experiences with 15Five, highlighting its ease of use, effective feedback mechanisms, and the ability to enhance communication and engagement within teams.

What are the pros and cons of 15Five?

Pros:

• User-friendly interface
• Strong focus on employee engagement
• Customisable features

Cons:

• Some users may find the pricing higher compared to basic tools
• Customisation may require time to fully implement

How can I purchase 15Five’s services?

15Five’s services can be purchased directly through their website. Interested parties can request a demo or contact their sales team for more information regarding subscriptions.

What is the cancellation or refund policy for 15Five?

15Five typically offers a cancellation policy that allows users to discontinue their subscription at the end of the billing cycle. Refunds may be subject to specific terms outlined in their service agreement.

Who uses 15Five?

15Five is utilised by HR departments, team leaders, and employees in various sectors, including technology, education, healthcare, and more, seeking to enhance performance management.

What are the common use cases for 15Five?

Common use cases for 15Five include conducting regular performance reviews, gathering employee feedback, setting team goals, and measuring engagement levels through surveys.

Why choose 15Five over other options?

15Five is chosen for its emphasis on continuous feedback and employee development, providing a more dynamic approach to performance management compared to traditional methods.

How easy is it to set up 15Five?

Setting up 15Five is generally easy, aided by their implementation resources and support to ensure a smooth onboarding process.

Does 15Five offer training or tutorials?

Yes, 15Five provides training sessions, webinars, and an extensive help centre with tutorials to help users maximise the platforms capabilities.

What languages does 15Five support?

15Five primarily supports English, but it is recommended to check their website or contact support for information on additional language support.

What problems does 15Five solve?

15Five addresses challenges related to employee engagement, performance management, and communication, helping organisations foster a culture of feedback and continuous improvement.

Is 15Five worth the investment?

Many organisations find 15Five to be a valuable investment due to its comprehensive features aimed at improving employee performance and engagement, contributing to overall business success.