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  • www.6connex.com
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  • Frequently Asked Questions about 6Connex

    Who are 6Connex?

    6Connex is a technology company that specialises in providing virtual event platforms designed to facilitate online and hybrid events. Their solutions aim to enhance engagement and create immersive experiences for users across various industries.

    What are 6Connexs products?

    6Connex offers a range of products including a virtual event platform, a digital experience platform, and various tools for event management, audience engagement, and analytics. These products are designed to support a variety of event types, from conferences to trade shows and networking events.

    What services do 6Connex offer?

    6Connex provides a suite of services including event planning and management, technical support, customisation of event environments, and analytics reporting. They also offer consulting services to help organisations optimise their virtual event strategies.

    What type of companies do 6Connexs products suit?

    6Connexs products are suitable for a wide range of companies, including corporations, non-profits, educational institutions, and trade associations. Any organisation looking to host virtual or hybrid events can benefit from their technology.

    How much does 6Connexs product cost?

    The cost of 6Connexs products varies based on the specific services and features required. Pricing is typically customised based on the scale and nature of the event. Prospective customers are encouraged to contact 6Connex for a tailored quote.

    Does 6Connex offer a free trial?

    6Connex does not explicitly advertise a free trial on their website. However, interested users can inquire about demo options to explore the platforms features before making a commitment.

    What discounts does 6Connex offer on their products?

    6Connex may offer discounts or promotional pricing on their services, particularly for long-term contracts or large-scale events. It is advisable to contact their sales team for information regarding current promotions.

    Are there any hidden fees or additional costs with 6Connex?

    While 6Connex aims for transparency in pricing, potential additional costs may arise based on custom features, technical support, or specific integrations. Customers are encouraged to clarify any potential extra costs during the initial consultation.

    Who uses 6Connexs products?

    6Connexs products are used by a diverse array of clients, including corporate event planners, marketing teams, trade show organisers, and educational institutions. Their tools cater to any organisation aiming to enhance their virtual event capabilities.

    What are the main features of 6Connexs products/services?

    Key features of 6Connexs products include customisable event environments, live and on-demand streaming capabilities, networking tools, audience engagement features (such as polls and Q&A), and comprehensive analytics for tracking attendee behaviour.

    How does 6Connex compare to its competitors?

    6Connex is known for its highly customisable virtual environments and robust analytics capabilities. Compared to its competitors, it may offer a more tailored experience, though each platform has unique strengths. Users should assess specific features based on their event needs.

    Is 6Connexs platform easy to use?

    6Connexs platform is designed with user experience in mind, featuring an intuitive interface. However, the ease of use may vary based on the complexity of the event being hosted. Users may require some training to navigate advanced features effectively.

    How easy is it to set up 6Connexs product or service?

    The setup process for 6Connexs services is generally straightforward, especially with the assistance of their support team. Users can expect guidance during the initial setup phase to ensure a smooth event launch.

    Is 6Connex reliable?

    6Connex has established a reputation for reliability in the virtual events space. They have a track record of successfully supporting a variety of events, with a focus on delivering high-quality service and technical support.

    Does 6Connex offer customer support?

    Yes, 6Connex offers customer support services that include technical assistance during events, as well as pre-event planning support. Their team is available to help troubleshoot any issues that may arise.

    How secure is 6Connex’s platform?

    6Connex prioritises security and employs various measures to protect user data and event content. This includes secure data storage, encryption, and compliance with industry standards to safeguard sensitive information.

    Does 6Connex integrate with other tools or platforms?

    Yes, 6Connex supports integration with various third-party tools and platforms, including CRM systems, marketing automation software, and analytics tools. This allows for a more seamless event management experience.

    Can I use 6Connex on mobile devices?

    6Connexs platform is mobile-responsive, allowing users to access events via mobile devices. However, the full functionality may be best experienced on desktop or laptop devices.

    What do users say about 6Connex?

    User feedback for 6Connex generally highlights the platforms customisability and the quality of support provided. However, some users have noted a learning curve, particularly for more advanced features.

    What are the pros and cons of 6Connex?

    Pros of 6Connex include its high level of customisation, robust analytics, and reliable customer support. Cons may include complexity for new users and potential costs associated with advanced features.

    How can I purchase 6Connex’s services?

    Interested customers can purchase 6Connexs services by visiting their website and contacting their sales team for a consultation and quote based on their specific event requirements.

    What is the cancellation or refund policy for 6Connex?

    6Connexs cancellation and refund policy varies by contract. Customers should review their specific agreement or contact customer support for detailed information regarding cancellations and potential refunds.

    Who uses 6Connex?

    6Connex is utilised by a range of organisations including corporate entities, educational institutions, and trade associations. Their platform is designed to meet the needs of any group looking to host virtual events.

    What are the common use cases for 6Connex?

    Common use cases for 6Connex include corporate conferences, product launches, trade shows, webinars, and networking events. The platform is adaptable to various event formats and goals.

    Why choose 6Connex over other options?

    Choosing 6Connex may be advantageous for organisations seeking a highly customisable platform with strong analytics capabilities and dedicated support. The ability to tailor events to specific needs sets it apart from many competitors.

    How easy is it to set up 6Connex?

    The setup of 6Connex is generally user-friendly, especially with the assistance of their support team. Users can expect guidance throughout the process to ensure a successful event setup.

    Does 6Connex offer training or tutorials?

    Yes, 6Connex provides training and tutorials to help users become familiar with the platforms features and functionalities. This support is crucial for maximising the effectiveness of their virtual events.

    What languages does 6Connex support?

    6Connex supports multiple languages, allowing for greater accessibility for international users. Specific language offerings may vary, and users should check with 6Connex for the most up-to-date information.

    What problems does 6Connex solve?

    6Connex addresses the challenges of hosting engaging and interactive virtual events by providing tools that enhance participation, networking, and content delivery, thereby facilitating a more effective online experience.

    Is 6Connex worth the investment?

    The value of investing in 6Connex largely depends on the specific needs and goals of the organisation. For those looking to enhance their virtual event capabilities, the platforms features and support may justify the investment.

    FAQs

Overview

6Connex is a leading virtual event platform that empowers organisations to create immersive online experiences. Designed for versatility, it supports a wide range of events, including conferences, trade shows, and training sessions. With a robust suite of tools for engagement and analytics, 6Connex enables businesses to connect with their audiences in innovative ways, regardless of geographical barriers.

Core Features

  • Customisable Virtual Environments: Tailor event spaces to reflect your brand with fully customisable designs.
  • Interactive Networking: Facilitate meaningful connections through networking lounges and private messaging.
  • Live Streaming & On-Demand Content: Stream live sessions and offer recorded content for attendees to access at their convenience.
  • Engagement Tools: Incorporate polls, Q&A sessions, and gamification elements to enhance attendee interaction.
  • Analytics Dashboard: Gain insights into attendee behaviour and engagement through comprehensive analytics and reporting tools.
  • Multi-Device Compatibility: Ensure a seamless experience across desktops, tablets, and mobile devices.
  • Integrated Marketing Tools: Leverage built-in marketing features to promote events and capture leads effectively.

Benefits

  • Enhanced Reach: Break geographical barriers and reach a global audience, increasing event participation.
  • Cost-Effective: Reduce expenses associated with physical events, such as travel and venue costs.
  • Improved Engagement: Foster a vibrant online community with interactive features that keep attendees engaged and informed.
  • Detailed Insights: Utilise data-driven insights to measure success and optimise future events.
  • Brand Visibility: Boost brand recognition with customisable environments that showcase your identity.
  • Time Efficiency: Streamline event planning and execution with an all-in-one platform designed for ease of use.

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