99designs

Frequently Asked Questions about 99designs

Who are 99designs?

99designs is a global platform that connects businesses with freelance designers for custom design work. Founded in 2008, the company enables clients to collaborate with talented designers from around the world, offering a variety of design services for logos, websites, packaging, and more.

What are 99designs products?

99designs offers several products including logo design, business card design, web design, packaging design, and merchandise design. They provide a marketplace for design contests as well as one-on-one projects where clients can work directly with designers.

What services do 99designs offer?

99designs offers a range of design services, including but not limited to logo design, website design, branding packages, and product packaging design. They also provide design contests where multiple designers submit their work based on client requirements.

What type of companies do 99designs products suit?

99designs products are suitable for a wide range of companies, including startups, small to medium-sized enterprises (SMEs), and corporations looking for custom design solutions. Their services cater to businesses across various industries, including technology, retail, and hospitality.

How much does 99designs product cost?

99designs offers pricing tiers depending on the type of service chosen, ranging from a few hundred to several thousand pounds. Prices vary based on the complexity of the design and the experience level of the designers involved.

Does 99designs offer a free trial?

99designs does not offer a free trial. However, clients can participate in design contests to receive multiple design submissions and choose their preferred design, which allows for a risk-free initial exploration of their services.

What discounts does 99designs offer on their products?

99designs occasionally offers promotional discounts and deals, especially for new customers or during special events. It is advisable to check their website or subscribe to their newsletter for the latest offers.

Are there any hidden fees or additional costs with 99designs?

99designs is transparent about its pricing. However, additional costs may arise if clients opt for premium features or additional services beyond the basic package. Clients should review the pricing details before proceeding with a project.

Who uses 99designs products?

99designs is used by a diverse clientele, including entrepreneurs, small businesses, marketing agencies, and larger corporations seeking professional design services. It attracts users who require high-quality designs without the need for an in-house design team.

What are the main features of 99designs products/services?

Main features of 99designs include design contests, direct collaboration with designers, a vast pool of talented designers, a satisfaction guarantee, and a user-friendly platform that facilitates easy communication and project management.

How does 99designs compare to its competitors?

99designs is often compared to platforms like Fiverr and Upwork. It stands out due to its focus on design contests, where multiple designers compete to provide the best work according to client specifications, ensuring a variety of creative options.

Is 99designs platform easy to use?

Yes, 99designs platform is designed to be user-friendly. Clients can easily create design briefs, review submissions, and provide feedback, making the process straightforward for users of all experience levels.

How easy is it to set up 99designs product or service?

Setting up a project on 99designs is generally easy and can be accomplished in a few steps. Clients need to create an account, outline their design needs, and select the type of service they wish to pursue.

Is 99designs reliable?

99designs is considered reliable, with a long history of service and a significant number of successful projects completed. The platform has a robust review system, allowing clients to assess designers based on previous work and client feedback.

Does 99designs offer customer support?

Yes, 99designs offers customer support through various channels, including email and live chat. Their support team is available to assist clients with any inquiries or issues they may encounter during the design process.

How secure is 99designs’ platform?

99designs takes security seriously, implementing measures to protect user data and transactions. The platform uses secure payment processing and has privacy policies in place to safeguard user information.

Does 99designs integrate with other tools or platforms?

Currently, 99designs does not offer extensive integrations with third-party tools. However, users can download their design files and use them across various applications as needed.

Can I use 99designs on mobile devices?

99designs is primarily designed for desktop use, and while the website is accessible on mobile devices, the user experience may be better on larger screens for managing projects and reviewing designs.

What do users say about 99designs?

User reviews of 99designs are generally positive, highlighting the quality of designs received and the ease of the design contest process. Some users appreciate the variety of submissions, while others note the need for clear briefs to achieve the best results.

What are the pros and cons of 99designs?

Pros of 99designs include access to a wide range of designers, the ability to see multiple design options, and a satisfaction guarantee. Cons may include potential variability in design quality and the cost associated with premium services.

How can I purchase 99designs’ services?

Clients can purchase 99designs services by creating an account on their website, selecting a design type, and following the prompts to complete the payment process. Payment is typically made upfront for design contests or projects.

What is the cancellation or refund policy for 99designs?

99designs has a clear cancellation and refund policy. If a client is not satisfied with the designs received, they can request a refund within a specified period, typically outlined during the purchasing process. Clients are encouraged to review the policy carefully before engaging in a project.

Who uses 99designs?

99designs is used by a diverse range of individuals and businesses, including startup founders, marketing professionals, and established companies looking for creative design solutions.

What are the common use cases for 99designs?

Common use cases for 99designs include creating logos for new businesses, designing promotional materials for marketing campaigns, developing website layouts, and crafting product packaging designs.

Why choose 99designs over other options?

Clients may choose 99designs for its unique design contest model, which allows them to receive a variety of creative ideas and styles from multiple designers, increasing the likelihood of finding a design that meets their needs.

How easy is it to set up 99designs?

Setting up a project on 99designs is straightforward. Clients simply need to provide a brief description of their design needs and select the desired service type, making the initial process easy to navigate.

Does 99designs offer training or tutorials?

99designs provides resources and guides on their website to help clients understand how to create effective design briefs and make the most of their services. However, they do not offer formal training or tutorials.

What languages does 99designs support?

99designs primarily operates in English. However, clients from various countries can use the platform regardless of their native language, as design briefs can be submitted in English.

What problems does 99designs solve?

99designs solves the problem of sourcing high-quality design work by connecting clients with talented designers globally. It addresses the challenges of finding creative solutions, managing design projects, and ensuring satisfaction with the final product.

Is 99designs worth the investment?

Whether 99designs is worth the investment depends on the specific needs and budget of the client. Many users find value in the quality of designs received and the overall experience, making it a worthwhile option for those seeking professional design services.