A10 Thunder ADC

Frequently Asked Questions about A10 Networks Thunder ADC

Who are A10 Networks?

A10 Networks is a leading provider of application delivery and cyber security solutions. Established in 2004, the company focuses on enhancing application performance, security, and availability for enterprises and service providers globally.

What are A10 Networks products?

A10 Networks offers a range of products, including the Thunder Application Delivery Controller (ADC), which optimises application performance, and the Thunder TPS (Threat Protection System), which protects against DDoS attacks. These products are designed to ensure seamless application delivery and enhanced security for users.

What services do A10 Networks offer?

A10 Networks provides various services, including technical support, professional services for deployment and integration, and training services to help organisations effectively utilise their products. They also offer consulting services to assist in optimising network performance and security.

What type of companies do A10 Networks products suit?

A10 Networks products are suitable for a variety of organisations, including large enterprises, cloud service providers, and telecommunications companies that require reliable application delivery and robust security solutions.

How much do A10 Networks products cost?

The cost of A10 Networks products can vary significantly based on the specific solution and configuration. For accurate pricing, it is advisable to contact A10 Networks directly or request a quote through their website.

Does A10 Networks offer a free trial?

A10 Networks does not generally offer a free trial for their products. Prospective customers are encouraged to engage with their sales team for a demonstration or proof of concept to evaluate the solutions.

What discounts does A10 Networks offer on their products?

Discounts may be available based on volume purchases or specific contractual agreements. It is best to consult with A10 Networks sales representatives to discuss potential discounts applicable to your organisation.

Are there any hidden fees or additional costs with A10 Networks?

A10 Networks strives for transparency in pricing. However, additional costs may arise from optional features, support services, or licensing agreements. It is recommended to clarify all potential costs with a sales representative before purchase.

Who uses A10 Networks products?

A10 Networks products are used by a wide range of sectors, including finance, healthcare, education, and telecommunications, where high availability and security of applications are critical.

What are the main features of A10 Networks products/services?

Main features of A10 Networks products include application load balancing, SSL offloading, DDoS protection, traffic management, and detailed analytics for performance monitoring. These features work together to enhance application delivery and security.

How does A10 Networks compare to its competitors?

A10 Networks is often noted for its high-performance solutions and robust security features. Compared to competitors, it may offer more advanced DDoS protection and efficient traffic management capabilities. However, specific comparisons can vary based on individual needs and use cases.

Is A10 Networks platform easy to use?

Many users find A10 Networks platform intuitive and user-friendly, particularly due to its graphical user interface that simplifies configuration and management tasks. Training is available to assist new users.

How easy is it to set up A10 Networks product or service?

Setting up A10 Networks products typically requires some technical expertise, particularly for advanced configurations. However, A10 Networks provides comprehensive documentation and support to facilitate the setup process.

Is A10 Networks reliable?

A10 Networks is regarded as a reliable provider, with a solid reputation for maintaining high availability and performance for critical applications. Their products are designed to minimise downtime and ensure consistent service delivery.

Does A10 Networks offer customer support?

Yes, A10 Networks offers customer support through various channels, including phone, email, and online resources. They provide technical assistance and troubleshooting for their products.

How secure is A10 Networks’ platform?

A10 Networks places a strong emphasis on security, integrating advanced security features within their products, including DDoS protection and secure application delivery protocols to safeguard against threats.

Does A10 Networks integrate with other tools or platforms?

A10 Networks products are designed to integrate with various third-party tools and platforms, enhancing their functionality and allowing for more streamlined application management and security processes.

Can I use A10 Networks on mobile devices?

A10 Networks solutions are primarily designed for enterprise environments and may not have dedicated mobile applications. However, their products can be accessed and managed through web interfaces that are mobile-friendly.

What do users say about A10 Networks?

User feedback on A10 Networks generally highlights the performance and reliability of their products, although some users may note the complexity of initial setup. Overall, many users appreciate the comprehensive support and documentation provided.

What are the pros and cons of A10 Networks?

Pros include high performance, robust security features, and reliable customer support. Cons may involve the complexity of setup for some users and potentially higher costs compared to alternatives.

How can I purchase A10 Networks’ services?

A10 Networks services can be purchased through their website or by contacting their sales team directly for a tailored quote and further assistance.

What is the cancellation or refund policy for A10 Networks?

A10 Networks cancellation and refund policies may vary based on the terms of the service agreement. It is advisable to review the specific terms or consult with customer support for detailed information.

What are the common use cases for A10 Networks?

Common use cases for A10 Networks include load balancing for web applications, DDoS mitigation, SSL offloading, and traffic management for enterprises and service providers seeking to enhance the performance and security of their applications.

Why choose A10 Networks over other options?

A10 Networks may be chosen over competitors for its advanced security features, high performance, and comprehensive support services, making it a suitable solution for organisations with demanding application delivery needs.

How easy is it to set up A10 Networks?

While setup may require some technical knowledge, A10 Networks offers extensive documentation and support, which can ease the process for users who follow the guidelines provided.

Does A10 Networks offer training or tutorials?

Yes, A10 Networks provides training resources, including tutorials and documentation, to help users effectively understand and utilise their products.

What languages does A10 Networks support?

A10 Networks primarily supports English, but additional language support may be available depending on the product and region. For specific language inquiries, it is best to consult with customer service.

What problems does A10 Networks solve?

A10 Networks addresses issues related to application performance, availability, and security, particularly in environments where high traffic and security threats are prevalent.

Is A10 Networks worth the investment?

The value of investing in A10 Networks solutions largely depends on the specific needs of the organisation. For businesses requiring robust application delivery and security, A10 Networks can provide significant benefits and return on investment.