ABBYY FlexiCapture

Frequently Asked Questions about ABBYY

Who are ABBYY?

ABBYY is a global software company that provides technology solutions for document processing, data capture, and text recognition. Founded in 1989, the company is renowned for its innovative products that enhance productivity and efficiency in information management.

What are ABBYYs products?

ABBYY offers a range of products including ABBYY FineReader for OCR (Optical Character Recognition), ABBYY FlexiCapture for data capture and document processing, and ABBYY Vantage, an AI-based platform for automating document workflows.

What services do ABBYY offer?

ABBYY provides services such as consulting for document automation, custom software development, and training for users of their products. They also offer integration services to help businesses incorporate their solutions into existing workflows.

What type of companies do ABBYYs products suit?

ABBYYs products are suitable for a wide range of companies, particularly those in sectors such as finance, legal, healthcare, and logistics, where efficient document processing and data management are critical.

How much does ABBYYs product cost?

The cost of ABBYYs products varies depending on the specific solution and licensing model chosen. Pricing information can be obtained directly from ABBYYs website or through authorised resellers.

Does ABBYY offer a free trial?

Yes, ABBYY offers a free trial for some of its products, allowing users to evaluate the software before making a purchase decision. Details about the trial period and the products available for trial can be found on their website.

What discounts does ABBYY offer on their products?

ABBYY occasionally offers discounts and promotions, particularly for educational institutions, non-profits, and bulk purchases. It is advisable to check their website for current offers or contact sales representatives for specific inquiries.

Are there any hidden fees or additional costs with ABBYY?

ABBYY aims to provide transparent pricing; however, additional costs may arise for premium support, customisation, or additional features. It is recommended to review the terms and conditions or consult with a sales representative for full clarity.

Who uses ABBYYs products?

ABBYYs products are used by a variety of professionals including data analysts, document management specialists, and IT administrators across various industries that require efficient document processing and data extraction.

What are the main features of ABBYYs products/services?

Main features include advanced OCR capabilities, automated data extraction, document classification, integration with other software solutions, and comprehensive reporting tools for workflow optimisation.

How does ABBYY compare to its competitors?

ABBYY is often considered a leader in the OCR and document processing market due to its accuracy, ease of integration, and robust features. Compared to competitors, ABBYY may offer more advanced AI-driven solutions and a user-friendly interface.

Is ABBYYs platform easy to use?

ABBYYs platform is designed with user experience in mind, featuring intuitive interfaces and straightforward workflows. Users generally find it easy to navigate, though some technical knowledge may be beneficial for advanced functionalities.

How easy is it to set up ABBYYs product or service?

Setting up ABBYYs products is typically straightforward, with installation guides and customer support available to assist users. The complexity of setup may vary based on the specific product and the users technical expertise.

Is ABBYY reliable?

ABBYY is known for its reliability, with a strong track record of performance and customer satisfaction. The company invests in continuous improvement and updates to ensure their products meet evolving user needs.

Does ABBYY offer customer support?

Yes, ABBYY offers customer support through various channels including online resources, chat, and email support. They also provide a knowledge base and documentation to assist users in troubleshooting common issues.

How secure is ABBYY’s platform?

ABBYY places a strong emphasis on security, implementing various measures to protect user data, including encryption, secure data storage, and compliance with industry standards. Details on specific security protocols can be found on their website.

Does ABBYY integrate with other tools or platforms?

Yes, ABBYYs products are designed to integrate with a variety of third-party applications and platforms, enhancing their functionality and allowing for seamless workflows within existing systems.

Can I use ABBYY on mobile devices?

ABBYY offers mobile solutions, such as ABBYY FineScanner, which allows users to capture and convert documents using their mobile devices. However, not all products are mobile-compatible, so users should check individual product specifications.

What do users say about ABBYY?

Users generally praise ABBYY for its accuracy, ease of use, and comprehensive features. Some feedback highlights the excellent customer support, while others note the need for more advanced training resources.

What are the pros and cons of ABBYY?

Pros include high accuracy in OCR, strong data extraction capabilities, and a user-friendly interface. Cons may include the cost for some features and the potential learning curve for advanced functionalities.

How can I purchase ABBYY’s services?

ABBYY’s services can be purchased directly through their website or through authorised resellers. Users may also contact sales representatives for custom solutions tailored to their needs.

What is the cancellation or refund policy for ABBYY?

ABBYYs cancellation and refund policy may vary based on the product and purchase method. Users should refer to the terms and conditions provided at the time of purchase or contact customer support for specific details.

What are the common use cases for ABBYY?

Common use cases include automating document workflows, digitising paper documents, extracting data from forms, and improving efficiency in data management processes across various industries.

Why choose ABBYY over other options?

ABBYY is often chosen for its advanced technology, high accuracy rates, and comprehensive feature set that supports a wide array of document processing needs, making it a strong contender in the market.

How easy is it to set up ABBYY?

The setup process for ABBYY products is generally user-friendly, with clear instructions and support available to guide users through installation and configuration.

Does ABBYY offer training or tutorials?

Yes, ABBYY offers various training resources, including tutorials, webinars, and documentation, to help users understand how to effectively use their products and maximise their potential.

What languages does ABBYY support?

ABBYY products support multiple languages, making them suitable for international use. The specific languages supported may vary by product, so users should check product specifications for details.

What problems does ABBYY solve?

ABBYY addresses problems related to inefficient document handling, data entry errors, and time-consuming manual processes by providing automated solutions for document processing and data extraction.

Is ABBYY worth the investment?

Many users find ABBYY products to be a worthwhile investment due to the time and cost savings achieved through improved efficiency and accuracy in document processing. However, potential buyers should assess their specific needs and budget before making a decision.