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Frequently Asked Questions about People HR

Who are People HR?

People HR is a cloud-based human resource management software provider that aims to streamline HR processes for small to medium-sized businesses. The company is focused on making HR practices more efficient and accessible through innovative technology.

What are People HRs products?

People HR offers a comprehensive suite of products including employee management, recruitment, performance management, time tracking, and payroll solutions. These tools are designed to support various HR functions and improve overall workforce management.

What services do People HR offer?

People HR provides services such as HR consultancy, implementation support, training, and ongoing customer support to ensure users can effectively utilise the software and integrate it into their HR processes.

What type of companies do People HRs products suit?

People HRs products are designed primarily for small to medium-sized enterprises (SMEs) across various industries looking to modernise their HR operations and improve employee engagement.

How much does People HRs product cost?

The pricing for People HRs products varies based on the size of the business and the specific features chosen. Detailed pricing information can be requested directly from their website or by contacting their sales team.

Does People HR offer a free trial?

Yes, People HR offers a free trial for potential customers to explore the platform and its features before committing to a purchase. This trial period allows users to assess its suitability for their HR needs.

What discounts does People HR offer on their products?

People HR may offer discounts or promotional pricing at various times. It is advisable to check their website or contact their sales department for current offers and any applicable discounts on subscriptions.

Are there any hidden fees or additional costs with People HR?

People HR is transparent about its pricing, and there are generally no hidden fees. However, additional costs may arise from optional features, premium support, or customisation requests. It is recommended to review the pricing structure carefully before purchasing.

Who uses People HRs products?

People HRs products are used by HR professionals, managers, and team leaders in small to medium-sized businesses looking to improve their HR processes and employee management.

What are the main features of People HRs products/services?

Main features of People HR include employee self-service portals, applicant tracking, performance reviews, time-off management, reporting and analytics, and integration with payroll systems.

How does People HR compare to its competitors?

People HR is known for its user-friendly interface and comprehensive feature set tailored for small to medium-sized businesses. Compared to competitors, it may offer more affordable pricing and flexible packages, but specific advantages can vary depending on the individual needs of a business.

Is People HRs platform easy to use?

Yes, People HR is designed with user experience in mind, featuring an intuitive interface that allows users to navigate and manage HR tasks with ease. Many users report a quick learning curve.

How easy is it to set up People HRs product or service?

Setting up People HRs platform is generally straightforward. The company provides support during the implementation phase, ensuring a smooth transition to their system. Users can follow guided steps to configure their accounts effectively.

Is People HR reliable?

People HR is considered a reliable platform, with a strong focus on customer satisfaction and regular updates to enhance functionality. Their commitment to service quality has earned them positive feedback from users.

Does People HR offer customer support?

Yes, People HR provides customer support through various channels including email, phone, and live chat. They also offer a help centre with resources and documentation for users seeking assistance.

How secure is People HR’s platform?

People HR prioritises data security, implementing industry-standard security measures such as encryption, secure data storage, and regular security audits to protect user information.

Does People HR integrate with other tools or platforms?

Yes, People HR offers integration with various third-party applications such as accounting software, payroll systems, and other HR-related tools, allowing businesses to create a seamless workflow.

Can I use People HR on mobile devices?

People HR is accessible on mobile devices through web browsers, making it convenient for users to manage HR tasks on-the-go. There is currently no dedicated mobile app.

What do users say about People HR?

Users generally appreciate People HR for its user-friendly interface, comprehensive features, and responsive customer support. Some feedback highlights the need for additional customisation options or specific functionalities.

What are the pros and cons of People HR?

Pros: User-friendly interface, comprehensive HR features, good customer support, and affordable pricing for SMEs.
Cons: Limited customisation options and occasional reports of feature requests not being implemented quickly.

How can I purchase People HR’s services?

People HRs services can be purchased directly from their website. Interested customers can request a demo or consult with their sales team for tailored pricing and feature packages.

What is the cancellation or refund policy for People HR?

People HR typically has a cancellation policy that allows users to cancel their subscription at any time. Refund policies may vary depending on the terms of the subscription, so it is advisable to review the specifics during the purchase process.

What are the common use cases for People HR?

Common use cases for People HR include recruitment management, employee onboarding, performance tracking, and managing employee records and benefits.

Why choose People HR over other options?

Choosing People HR may be advantageous for small to medium-sized businesses looking for a cost-effective, user-friendly HR solution that offers a comprehensive range of features tailored to their needs.

How easy is it to set up People HR?

As mentioned earlier, People HR is designed for easy setup, with guided assistance available during the onboarding process, ensuring a smooth transition and quick adoption by users.

Does People HR offer training or tutorials?

Yes, People HR provides training resources, including tutorials, webinars, and documentation, to help users understand and maximise the use of the platform effectively.

What languages does People HR support?

People HR primarily supports English, but additional language options may be available depending on user needs. It is recommended to check directly with their customer support for specific requirements.

What problems does People HR solve?

People HR helps solve various HR-related problems including inefficient HR processes, difficulty in tracking employee performance, and challenges in recruitment and onboarding, ultimately enhancing overall workforce management.

Is People HR worth the investment?

For small to medium-sized businesses seeking to streamline their HR processes, People HR can be a worthwhile investment due to its comprehensive features, ease of use, and potential to improve overall efficiency.