Agiloft Service Desk Suite

Frequently Asked Questions about Agiloft

Who are Agiloft?

Agiloft is a software company specialising in providing a highly customisable contract lifecycle management (CLM) platform. Established in 1991, Agiloft is known for its no-code approach, enabling businesses to automate their processes and manage contracts effectively without requiring extensive technical expertise.

What are Agilofts products?

Agiloft offers a range of products primarily focused on contract management, including contract lifecycle management software, compliance management solutions, and service desk software. Their platform allows for extensive customisation to meet the specific needs of various industries.

What services do Agiloft offer?

In addition to their software products, Agiloft provides various services, including implementation support, customisation services, training, and ongoing customer support to ensure that users can effectively utilise their platform.

What type of companies do Agilofts products suit?

Agilofts products are suitable for a wide range of companies, from small businesses to large enterprises across various sectors, including technology, finance, healthcare, and government, that require robust contract management solutions.

How much does Agilofts product cost?

Agilofts pricing structure is tailored to the specific needs of businesses and can vary based on factors such as the number of users and required functionalities. For detailed pricing information, interested parties should contact Agiloft directly for a customised quote.

Does Agiloft offer a free trial?

Yes, Agiloft offers a free trial of their software, allowing potential users to explore the platforms features and capabilities before making a purchase decision.

What discounts does Agiloft offer on their products?

Agiloft may offer discounts for long-term contracts or for non-profit organisations. Specific details on discounts can be obtained by contacting their sales team directly.

Are there any hidden fees or additional costs with Agiloft?

Agiloft is transparent about its pricing structure. However, additional costs may arise from customisation, integration, or training services. It is advisable to discuss these aspects during the initial consultation to get a comprehensive understanding of potential costs.

Who uses Agilofts products?

Agilofts products are used by legal teams, procurement departments, finance professionals, and contract managers across various industries who need efficient contract management solutions.

What are the main features of Agilofts products/services?

Main features of Agilofts platform include contract creation and management, automated workflows, robust reporting and analytics, compliance tracking, and integration capabilities with other business systems.

How does Agiloft compare to its competitors?

Agiloft is noted for its high level of customisation and flexibility compared to competitors. Its no-code approach allows users to tailor the platform to their specific needs without extensive IT involvement, which may not be the case with other providers.

Is Agilofts platform easy to use?

Agilofts platform is designed to be user-friendly, featuring an intuitive interface that simplifies navigation and usability, even for those without a technical background.

How easy is it to set up Agilofts product or service?

Setting up Agilofts product is generally straightforward, especially with the guidance of their implementation team. The no-code customisation allows organisations to adapt the platform to their workflows efficiently.

Is Agiloft reliable?

Agiloft has a strong reputation for reliability, with a focus on ensuring high availability and performance of its platform, backed by robust infrastructure and support.

Does Agiloft offer customer support?

Yes, Agiloft provides comprehensive customer support, including access to a help centre, user documentation, and direct support from their team to assist users with any queries or issues.

How secure is Agiloft’s platform?

Agiloft takes security seriously, implementing various measures such as data encryption, secure access protocols, and regular security audits to protect user data and ensure compliance with industry standards.

Does Agiloft integrate with other tools or platforms?

Yes, Agiloft offers integration capabilities with various tools and platforms, including CRM systems, ERP software, and other business applications, to enhance workflow efficiency.

Can I use Agiloft on mobile devices?

Agilofts platform is accessible via mobile devices, allowing users to manage contracts and access features on the go, ensuring flexibility in usage.

What do users say about Agiloft?

Users generally report positive experiences with Agiloft, highlighting its customisability, ease of use, and excellent customer support. Reviews often mention the platforms adaptability to specific business needs.

What are the pros and cons of Agiloft?

Pros include high customisability, user-friendly interface, and strong customer support. Cons may involve initial setup complexity for highly customised solutions and potential costs associated with additional features or services.

How can I purchase Agiloft’s services?

Interested parties can purchase Agilofts services by contacting their sales team through the Agiloft website to discuss their needs and obtain a customised quote.

What is the cancellation or refund policy for Agiloft?

Agilofts cancellation and refund policy is outlined in their service agreement. Customers are encouraged to review this policy during the purchasing process or consult with their customer service for specific details.

What are the common use cases for Agiloft?

Common use cases for Agiloft include automating contract creation and approval processes, managing compliance documentation, and streamlining procurement workflows.

Why choose Agiloft over other options?

Choosing Agiloft may be advantageous due to its highly customisable platform, user-friendly interface, and strong emphasis on customer support, making it suitable for organisations with specific contract management needs.

How easy is it to set up Agiloft?

Agiloft provides resources and support to make setup easy, and many users find the no-code customisation feature allows for quick adaptation to their requirements.

Does Agiloft offer training or tutorials?

Yes, Agiloft offers training resources and tutorials to help users understand how to effectively utilise the platform, including online training sessions and comprehensive documentation.

What languages does Agiloft support?

Agiloft supports multiple languages to cater to a diverse user base, although the specific languages available may vary. Users are encouraged to check for the most current language offerings on the Agiloft website.

What problems does Agiloft solve?

Agiloft addresses challenges related to inefficient contract management, compliance tracking, and workflow automation, helping businesses streamline operations and reduce risks associated with contract handling.

Is Agiloft worth the investment?

Many businesses find Agiloft to be a worthwhile investment due to its robust features, high degree of customisation, and the potential for significant efficiency gains in contract management processes.