Alibaba Cloud Tablestore

Frequently Asked Questions about Alibaba Cloud Table Store

Who are Alibaba Cloud?

Alibaba Cloud, also known as Aliyun, is the cloud computing arm of Alibaba Group. Established in 2009, it provides a comprehensive suite of cloud services, including data storage, computing, and big data processing solutions, catering to businesses of various sizes globally.

What are Alibaba Clouds products?

Alibaba Cloud offers a range of products including Elastic Compute Service (ECS), ApsaraDB for RDS, Object Storage Service (OSS), and Table Store, among others. Each product is designed to meet different computing and storage needs for businesses.

What services do Alibaba Cloud offer?

Alibaba Cloud provides services such as cloud hosting, database management, data processing and analytics, machine learning, security solutions, and network services, enabling businesses to build scalable and secure applications in the cloud.

What type of companies do Alibaba Clouds products suit?

Alibaba Clouds products are suitable for a wide range of companies, from startups to large enterprises, across various industries including e-commerce, finance, gaming, and healthcare, looking to leverage cloud technology for scalability and efficiency.

How much does Alibaba Clouds product cost?

The cost of Alibaba Clouds Table Store varies based on the storage and throughput options selected. Pricing is typically based on usage, allowing businesses to choose plans that align with their specific needs. Detailed pricing information can be found on their official website.

Does Alibaba Cloud offer a free trial?

Yes, Alibaba Cloud offers a free trial for new users, which allows them to explore various services, including Table Store, without any initial costs. The details of the free trial can be found on their website.

What discounts does Alibaba Cloud offer on their products?

Alibaba Cloud occasionally offers discounts and promotional pricing for new users, as well as volume discounts for larger commitments. It is advisable to check their official site for current promotions.

Are there any hidden fees or additional costs with Alibaba Cloud?

Alibaba Cloud strives for transparency in its pricing. However, additional costs may arise based on data transfer, API calls, and additional service features. Users should review the pricing details carefully to understand potential costs.

Who uses Alibaba Clouds products?

Alibaba Clouds products are used by a diverse range of users, including developers, IT professionals, and businesses across various sectors that require scalable cloud solutions for their operations.

What are the main features of Alibaba Clouds products/services?

Main features of Alibaba Clouds Table Store include high scalability, automatic data replication, low latency access, and support for both structured and unstructured data, as well as a flexible pricing model.

How does Alibaba Cloud compare to its competitors?

Alibaba Cloud is competitive in pricing and offers a broad range of services. It is particularly strong in Asia-Pacific markets and provides unique features tailored for e-commerce and big data applications, which may differ from competitors like AWS or Azure.

Is Alibaba Clouds platform easy to use?

Alibaba Clouds platform is designed to be user-friendly, offering a web-based console and comprehensive documentation to assist users in navigating and managing their services effectively.

How easy is it to set up Alibaba Clouds product or service?

Setting up Alibaba Clouds Table Store is generally straightforward, with a guided setup process available through the console. Users can start creating tables and managing data within minutes.

Is Alibaba Cloud reliable?

Alibaba Cloud is known for its reliability, with a robust infrastructure and multiple data centres worldwide. It offers service level agreements (SLAs) that guarantee uptime and performance levels.

Does Alibaba Cloud offer customer support?

Yes, Alibaba Cloud provides various levels of customer support, including a knowledge base, online ticketing system, and dedicated support plans for users requiring more assistance.

How secure is Alibaba Cloud’s platform?

Alibaba Cloud implements various security measures, including data encryption, identity and access management, and compliance with international standards, ensuring that customer data is protected.

Does Alibaba Cloud integrate with other tools or platforms?

Yes, Alibaba Clouds Table Store can integrate with other Alibaba Cloud services as well as third-party applications through APIs, enhancing its functionality and usability in various environments.

Can I use Alibaba Cloud on mobile devices?

While Alibaba Clouds services can be accessed via web browsers on mobile devices, they also offer mobile applications for some of their services, allowing for easier management on the go.

What do users say about Alibaba Cloud?

User reviews of Alibaba Cloud are generally positive, highlighting its competitive pricing, scalability, and range of services. Some users mention the learning curve associated with its platform but appreciate the extensive documentation available.

What are the pros and cons of Alibaba Cloud?

Pros include competitive pricing, a wide range of services, and strong performance in Asia-Pacific. Cons may include a steeper learning curve for beginners and occasional language barriers in documentation.

How can I purchase Alibaba Cloud’s services?

Services can be purchased directly through the Alibaba Cloud website, where users can create an account, select their desired products, and complete the payment process online.

What is the cancellation or refund policy for Alibaba Cloud?

Alibaba Cloud has a cancellation policy that allows users to cancel their services at any time. Refunds may be available depending on specific terms and conditions outlined in their service agreements.

What are the common use cases for Alibaba Cloud?

Common use cases include data storage and management, application hosting, big data analytics, machine learning applications, and building scalable e-commerce platforms.

Why choose Alibaba Cloud over other options?

Choosing Alibaba Cloud may be advantageous for businesses looking to operate in Asia-Pacific markets due to its local data centres, tailored solutions for e-commerce, and competitive pricing models.

How easy is it to set up Alibaba Cloud?

Alibaba Cloud provides a user-friendly setup process, allowing users to quickly set up and configure their cloud services with guidance and documentation available throughout the process.

Does Alibaba Cloud offer training or tutorials?

Yes, Alibaba Cloud offers a variety of training resources, including online courses, tutorials, webinars, and documentation to help users understand how to effectively use its services.

What languages does Alibaba Cloud support?

Alibaba Cloud supports multiple languages, including English, Chinese, and other regional languages, ensuring accessibility for a diverse user base.

What problems does Alibaba Cloud solve?

Alibaba Cloud addresses challenges related to data storage, scalability, application deployment, and big data processing, providing businesses with the tools needed to operate efficiently in a digital environment.

Is Alibaba Cloud worth the investment?

Many businesses find Alibaba Cloud to be a worthwhile investment due to its competitive pricing, extensive service offerings, and robust infrastructure, particularly for organisations operating in Asia-Pacific markets.