Frequently Asked Questions (FAQ) about Altr

Who are Altr?

Altr is a technology company that specializes in providing secure solutions for managing and sharing sensitive data. The company focuses on enabling businesses to protect their information while maintaining compliance with regulations.

What are Altrs products?

Altr offers a range of products designed to enhance data security and governance. Their primary products include data access management tools, data anonymisation solutions, and secure data sharing platforms.

What services do Altr offer?

Altr provides a variety of services including implementation support, data security assessments, training for users, and ongoing technical support to ensure effective use of their products.

What type of companies do Altrs products suit?

Altrs products are suitable for a wide range of industries, including healthcare, finance, education, and any sector that requires strict data protection and compliance with privacy regulations.

How much does Altrs product cost?

The cost of Altrs products varies based on the specific solutions required and the size of the organisation. Interested parties are encouraged to contact Altr directly for a customised quote based on their needs.

Does Altr offer a free trial?

Yes, Altr offers a free trial for potential customers to explore their products before making a commitment. Details about the trial can be found on their website.

What discounts does Altr offer on their products?

Altr occasionally offers discounts for long-term contracts or for educational institutions. It is advisable to check their website or contact their sales team for current promotions.

Are there any hidden fees or additional costs with Altr?

Altr is transparent about pricing, and there are generally no hidden fees. Any additional costs associated with implementation or ongoing support are disclosed upfront during the sales process.

Who uses Altrs products?

Altrs products are used by organisations across various sectors, particularly those handling sensitive data, such as healthcare providers, financial institutions, and educational organisations.

What are the main features of Altrs products/services?

Main features of Altrs products include secure data sharing, data access controls, compliance tracking, real-time monitoring, and user-friendly dashboards for data management.

How does Altr compare to its competitors?

Altr is distinguished by its focus on usability and compliance, offering robust security features that are often easier to implement compared to competitors. Users have noted Altrs exceptional customer support as a significant advantage.

Is Altrs platform easy to use?

Yes, Altrs platform is designed with user experience in mind, allowing users to navigate the interface easily and efficiently manage their data without extensive training.

How easy is it to set up Altrs product or service?

Setting up Altrs products is straightforward, with clear documentation and support provided to assist customers throughout the implementation process.

Is Altr reliable?

Altr is considered a reliable provider, with a strong track record in data security and customer satisfaction, ensuring that their solutions are dependable for sensitive data management.

Does Altr offer customer support?

Yes, Altr offers comprehensive customer support, including technical assistance via email and phone, as well as access to a knowledge base for self-service support.

How secure is Altr’s platform?

Altrs platform employs advanced security measures, including encryption and access control protocols, ensuring that data is protected against unauthorised access and breaches.

Does Altr integrate with other tools or platforms?

Yes, Altr offers integration capabilities with various tools and platforms, enhancing its functionality and allowing for seamless data management across systems.

Can I use Altr on mobile devices?

Altrs platform is designed to be accessible on mobile devices, allowing users to manage data securely from anywhere.

What do users say about Altr?

Users generally report positive experiences with Altr, highlighting the user-friendly interface, strong customer support, and the effectiveness of their security features.

What are the pros and cons of Altr?

Pros include ease of use, strong security features, and excellent customer support. Some cons may include the need for customisation for unique business needs, which could require additional time and resources.

How can I purchase Altr’s services?

Interested customers can purchase Altrs services directly through their website or by contacting their sales team for a customised solution that fits their needs.

What is the cancellation or refund policy for Altr?

Altr’s cancellation and refund policies vary by product and service. It is recommended to review the specific terms on their website or discuss them with a sales representative prior to purchase.

What are the common use cases for Altr?

Common use cases for Altr include secure sharing of patient data in healthcare, compliance reporting in finance, and managing sensitive student information in educational institutions.

Why choose Altr over other options?

Choosing Altr provides the advantage of strong data protection capabilities, user-friendly design, and responsive customer service, making it a preferred choice for organisations prioritising data security.

How easy is it to set up Altr?

Setting up Altr is relatively easy due to its intuitive setup process, along with available resources and customer support to assist throughout the implementation.

Does Altr offer training or tutorials?

Yes, Altr provides training sessions and tutorials for users to help them effectively utilise their products and ensure they are maximising the features available.

What languages does Altr support?

Altrs platform primarily supports English, but the company is working towards expanding support for additional languages to accommodate a wider user base.

What problems does Altr solve?

Altr addresses challenges related to data privacy, compliance with regulations, secure data sharing, and management of sensitive information, helping organisations mitigate risks associated with data breaches.

Is Altr worth the investment?

Many organisations find Altrs solutions to be a worthwhile investment due to the enhanced data security, compliance assurance, and support provided, which can ultimately lead to reduced risks and costs associated with data mishandling.