ArcSite

Frequently Asked Questions about ArcSite

Who are ArcSite?

ArcSite is a software company that provides a mobile application designed for professionals in the construction and design industries. Their platform focuses on streamlining the process of creating and sharing digital drawings and plans, making it easier for users to collaborate and manage projects on the go.

What are ArcSites products?

ArcSite offers a mobile application that allows users to create 2D drawings, site plans, and diagrams directly on their mobile devices. The app features tools for sketching, dimensioning, and annotating designs, which can then be shared with team members and clients in various formats.

What services do ArcSite offer?

ArcSite primarily offers its mobile drawing application as a service, along with customer support and training resources to help users maximise the apps potential. They also provide updates and enhancements to the application to improve functionality and user experience.

What type of companies do ArcSites products suit?

ArcSites products are suitable for companies in the construction, architecture, landscaping, and design sectors. It is particularly beneficial for professionals who require mobile solutions for creating and sharing technical drawings and plans.

How much does ArcSites product cost?

ArcSite offers different pricing tiers based on user needs, which typically include monthly and annual subscription options. The exact cost may vary depending on features and the number of users, and it is advisable to check their official website for the most current pricing details.

Does ArcSite offer a free trial?

Yes, ArcSite provides a free trial for users to explore the applications features and functionalities before committing to a subscription. The duration and specifics of the trial may vary, so it is recommended to verify on their website.

What discounts does ArcSite offer on their products?

ArcSite occasionally offers promotional discounts, particularly for annual subscriptions or group purchases. Users should check their website or sign up for newsletters to stay informed about any current deals or discounts.

Are there any hidden fees or additional costs with ArcSite?

ArcSite does not typically charge hidden fees; however, users should be aware that certain advanced features or integrations may incur additional costs. It is advisable to review the pricing details on their website to understand all potential costs involved.

Who uses ArcSites products?

ArcSites products are used by professionals in various fields, including architects, contractors, landscapers, and designers. These users benefit from the ability to create and share drawings efficiently while on site or in the field.

What are the main features of ArcSites products/services?

Main features of ArcSite include mobile drawing tools, dimensioning capabilities, annotation options, the ability to share drawings in various formats, and cloud storage for project management. The application is designed to enhance collaboration among team members and improve workflow efficiency.

How does ArcSite compare to its competitors?

ArcSite is often noted for its user-friendly interface and mobile-first design, making it suitable for professionals who need to work on-site. Compared to competitors, it may offer unique features tailored for specific industries, but users should evaluate each option based on their specific needs and workflows.

Is ArcSites platform easy to use?

Yes, users generally find ArcSites platform to be intuitive and easy to navigate. The design caters to professionals who may not have extensive technical backgrounds, allowing for a smoother onboarding experience.

How easy is it to set up ArcSites product or service?

Setting up ArcSite is relatively straightforward, with a user-friendly installation process. Once downloaded, users can quickly start creating drawings with minimal configuration required.

Is ArcSite reliable?

ArcSite is generally regarded as a reliable application, with a focus on providing consistent performance for users in the field. Regular updates and maintenance contribute to its reliability.

Does ArcSite offer customer support?

Yes, ArcSite provides customer support through various channels, including email and online resources. Users can access tutorials, FAQs, and direct assistance for troubleshooting and inquiries.

How secure is ArcSite’s platform?

ArcSite prioritises user data security and implements measures to protect information, including secure cloud storage and data encryption. Users should review their security policies for detailed information.

Does ArcSite integrate with other tools or platforms?

ArcSite supports integrations with various other tools and platforms commonly used in the construction and design industries. Users may need to check specific integration capabilities based on their workflows.

Can I use ArcSite on mobile devices?

Yes, ArcSite is designed as a mobile application, making it accessible on various mobile devices, including smartphones and tablets, allowing users to work on drawings wherever they are.

What do users say about ArcSite?

User feedback for ArcSite typically highlights its ease of use and the convenience of mobile access. Many professionals appreciate the ability to quickly create and share designs, although some users may request additional features or improvements.

What are the pros and cons of ArcSite?

Pros: User-friendly interface, mobile functionality, and efficient collaboration tools.
Cons: May lack some advanced features found in desktop-only applications, and certain integrations may be limited.

How can I purchase ArcSite’s services?

Users can purchase ArcSites services directly through their official website, where they can choose from various subscription plans tailored to their needs.

What is the cancellation or refund policy for ArcSite?

ArcSite typically offers a clear cancellation and refund policy, allowing users to cancel their subscriptions at any time. Specific terms and conditions regarding refunds should be reviewed on their website.

What are the common use cases for ArcSite?

Common use cases for ArcSite include creating site plans, drafting architectural designs, planning landscaping projects, and developing technical drawings for construction. Its versatility allows it to cater to various professional needs.

Why choose ArcSite over other options?

Choosing ArcSite may be beneficial for users seeking a mobile-first solution that prioritises ease of use and collaboration. Its design is specifically tailored for professionals who require on-the-go access to drawing tools and project management features.

Does ArcSite offer training or tutorials?

Yes, ArcSite provides training resources and tutorials to help users learn how to effectively utilise the application. These resources are available on their website and may include video guides and written documentation.

What languages does ArcSite support?

ArcSite primarily supports the English language. Users should check the website for any updates regarding multilingual support or additional languages that may be added in the future.

What problems does ArcSite solve?

ArcSite addresses challenges related to the traditional methods of creating and sharing technical drawings, particularly in the construction and design sectors. It streamlines workflows, enhances collaboration, and allows for immediate access to project information in the field.

Is ArcSite worth the investment?

The value of ArcSite as an investment depends on individual user needs and circumstances. For professionals requiring a mobile solution for drawing and project management, it can be a worthwhile tool that enhances productivity and efficiency.