Articulate 360

Frequently Asked Questions about Articulate 360

Who are Articulate?

Articulate is a company that specializes in creating e-learning software and tools designed to help users develop engaging and interactive online courses. Established in 2002, Articulate has grown to become a leader in the e-learning industry, offering a range of products that cater to instructional designers, educators, and businesses.

What are Articulate 360s products?

Articulate 360 offers a suite of products that include:

• Storyline 360: A powerful authoring tool for creating interactive courses.
• Rise 360: A web-based authoring tool for creating responsive courses that work on any device.
• Content Library: A collection of templates, characters, and assets for course creation.
• Review 360: A collaborative tool for reviewing and providing feedback on course content.

What services do Articulate offer?

Articulate primarily offers software products for e-learning development. They also provide online training, webinars, and a community forum for users to share knowledge and best practices.

What type of companies do Articulate 360s products suit?

Articulate 360s products are suitable for a wide range of companies, including educational institutions, corporate training departments, non-profits, and freelance instructional designers looking to create engaging e-learning content.

How much does Articulate 360s product cost?

Articulate 360 operates on a subscription model. As of the latest information, a subscription costs approximately £999 per year for individuals, with discounts available for teams and businesses. Pricing may vary, so checking the official website for the most current rates is recommended.

Does Articulate offer a free trial?

Yes, Articulate typically offers a free trial for new users to explore the features and capabilities of Articulate 360. This trial period allows potential customers to assess whether the product meets their needs before committing to a subscription.

What discounts does Articulate offer on their products?

Articulate may offer discounts for team subscriptions or educational institutions. Occasionally, promotional discounts may also be available. It is advisable to check their website or contact their sales team for current offers.

Are there any hidden fees or additional costs with Articulate?

Articulate 360s pricing is straightforward, and there are no hidden fees associated with the subscription. However, users should be aware that additional costs may arise from third-party assets or add-ons that might be needed for course development.

Who uses Articulate 360s products?

Articulate 360s products are used by instructional designers, e-learning developers, educators, corporate trainers, and anyone involved in creating online learning experiences.

What are the main features of Articulate 360s products/services?

The main features of Articulate 360 include:

• Intuitive authoring tools for creating interactive e-learning content.
• Responsive design capabilities for mobile compatibility.
• A vast library of templates and assets.
• Collaboration tools for feedback and review processes.
• Integration options with various Learning Management Systems (LMS).

How does Articulate 360 compare to its competitors?

Articulate 360 is often regarded as a leading choice in the e-learning development market due to its user-friendly interface and powerful features. While there are other competitors like Adobe Captivate and Camtasia, Articulate 360 is noted for its ease of use and community support.

Is Articulate 360s platform easy to use?

Yes, Articulate 360 is designed with user experience in mind, featuring an intuitive interface that allows users of varying skill levels to create e-learning courses without extensive technical knowledge.

How easy is it to set up Articulate 360s product or service?

Setting up Articulate 360 is straightforward. Users can download the software, follow the installation instructions, and access the features immediately. The platform is designed for quick onboarding.

Is Articulate 360 reliable?

Articulate 360 is generally considered reliable, with a strong track record of performance and customer satisfaction. Regular updates and a dedicated support team contribute to its reliability.

Does Articulate 360 offer customer support?

Yes, Articulate provides customer support through various channels, including email, a knowledge base, and community forums. Users can access tutorials and documentation for additional help.

How secure is Articulate 360Õs platform?

Articulate takes security seriously, implementing measures to protect user data and privacy. Their cloud-based services comply with industry standards for data protection.

Does Articulate 360 integrate with other tools or platforms?

Yes, Articulate 360 integrates with various Learning Management Systems (LMS) and other tools, allowing for seamless course deployment and tracking.

Can I use Articulate 360 on mobile devices?

Articulate 360s courses created with Rise 360 are fully responsive and can be accessed on mobile devices. While the authoring tools are designed for desktop use, the final output is mobile-friendly.

What do users say about Articulate 360?

Users generally praise Articulate 360 for its ease of use, rich feature set, and responsive customer support. Feedback often highlights the effectiveness of the tools in creating engaging e-learning experiences.

What are the pros and cons of Articulate 360?

Pros:

• User-friendly interface.
• Comprehensive features for course development.
• Strong community support and resources.

Cons:

• Annual subscription model may be costly for some users.
• Advanced features may have a learning curve for new users.

How can I purchase Articulate 360Õs services?

Articulate 360 can be purchased directly from the official website. Users can select the subscription option that best suits their needs and complete the purchase online.

What is the cancellation or refund policy for Articulate 360?

Articulate typically offers a cancellation policy for subscriptions, allowing users to cancel at any time. Refunds may be available under certain conditions, so it is advisable to review their policy on the website or contact customer support for specifics.

What are the common use cases for Articulate 360?

Common use cases for Articulate 360 include creating corporate training modules, educational course materials, compliance training, and interactive presentations for various audiences.

Why choose Articulate 360 over other options?

Articulate 360 is often chosen for its user-friendly design, extensive resources, and strong community support, making it a preferred option for both novice and experienced e-learning developers.

Does Articulate 360 offer training or tutorials?

Yes, Articulate provides a variety of training resources, including webinars, tutorials, and a comprehensive knowledge base to help users maximise their proficiency with the tools.

What languages does Articulate 360 support?

Articulate 360 primarily supports English, but its products allow for the creation of courses in multiple languages, with options for translating content and localising courses.

What problems does Articulate 360 solve?

Articulate 360 helps users create effective e-learning content quickly and easily, addressing challenges related to course development, collaboration, and learner engagement.

Is Articulate 360 worth the investment?

Many users find Articulate 360 to be a worthwhile investment due to its robust features, continual updates, and the value it adds in creating high-quality e-learning experiences. Potential users should consider their specific needs and evaluate the product through a free trial before purchasing.