ArtiosCAD

Frequently Asked Questions about Eskos ArtiosCAD

Who are Esko?

Esko is a global provider of integrated solutions for packaging, sign and display, and commercial printing. They focus on enhancing the efficiency of the packaging workflow and improving product quality through innovative software and hardware solutions.

What are Eskos products?

Esko offers a range of products including software solutions for packaging design, structural design, prepress, workflow automation, and digital asset management. ArtiosCAD is one of their flagship products, specifically designed for structural packaging design.

What services do Esko offer?

Esko provides various services such as training, technical support, consulting, and custom development to help businesses optimise their packaging processes. They also offer integration solutions that connect their software with existing systems.

What type of companies do Eskos products suit?

Eskos products are suitable for a variety of companies including packaging manufacturers, converters, brand owners, and design agencies involved in packaging and display design.

How much does Eskos product cost?

The cost of Eskos products, including ArtiosCAD, varies based on the specific configuration, licensing type, and additional services required. Prospective customers should contact Esko for a tailored quote based on their needs.

Does Esko offer a free trial?

Esko typically does not offer a free trial for ArtiosCAD, but they may provide demonstrations or consultations to showcase the products features and benefits. Interested users should reach out to Esko for more information.

What discounts does Esko offer on their products?

Esko may offer discounts or promotional pricing during specific campaigns or for bulk purchases. It is advisable to contact their sales team for information about any current offers.

Are there any hidden fees or additional costs with Esko?

Esko aims to provide transparent pricing with no hidden fees. However, additional costs may arise for support services, training, or optional add-ons. Customers should clarify all costs during the purchasing process.

Who uses Eskos products?

Eskos products are used by packaging designers, engineers, and production managers in companies of various sizes, from small businesses to large multinational corporations involved in the packaging industry.

What are the main features of Eskos products/services?

ArtiosCAD offers features such as 2D and 3D design capabilities, parametric design tools, integrated workflows, and collaboration features. It is designed to streamline the packaging design process and improve productivity.

How does Esko compare to its competitors?

Esko is recognised for its comprehensive suite of packaging solutions and strong integration capabilities. While competitors may offer similar functionalities, Esko’s focus on packaging workflow efficiency and customer support distinguishes it in the market.

Is Eskos platform easy to use?

ArtiosCAD is designed with user-friendly interfaces and tools, making it accessible for both experienced professionals and newcomers to packaging design. Comprehensive documentation and tutorials are available to assist users.

How easy is it to set up Eskos product or service?

Setting up ArtiosCAD typically involves installation and configuration based on specific user requirements. Esko provides support during the setup phase to ensure a smooth implementation process.

Is Esko reliable?

Esko has a strong reputation in the packaging industry, with many users reporting consistent performance and reliability of their products. The company has a long history of providing solutions that meet industry standards.

Does Esko offer customer support?

Yes, Esko offers customer support services, including technical assistance, troubleshooting, and online resources to help users effectively utilise their products.

How secure is Eskos platform?

Esko prioritises data security and employs various measures to protect users information. They comply with industry security standards to ensure the integrity and confidentiality of user data.

Does Esko integrate with other tools or platforms?

Yes, Eskos solutions, including ArtiosCAD, are designed to integrate with various third-party tools and existing systems, enhancing workflow efficiency and connectivity across different platforms.

Can I use Esko on mobile devices?

While ArtiosCAD is primarily a desktop application, Esko offers web-based solutions that can be accessed on mobile devices. Users should check specific product details for mobile compatibility.

What do users say about Esko?

User feedback on Esko’s products often highlights their robust features, ease of use, and positive impact on workflow efficiency. Some users also note the learning curve associated with advanced features.

What are the pros and cons of Esko?

Pros include comprehensive features, strong integration capabilities, and good customer support. Cons may include higher costs compared to some alternatives and a potential learning curve for new users.

How can I purchase Eskos services?

Prospective customers can purchase Eskos services directly through their website or by contacting their sales team for a consultation and tailored pricing based on their needs.

What is the cancellation or refund policy for Esko?

Esko’s cancellation and refund policies may vary based on the product or service purchased. Customers are advised to review specific terms at the time of purchase or contact customer support for detailed information.

What are the common use cases for Esko?

Common use cases for Esko include packaging design, structural design for boxes and displays, workflow automation in prepress, and managing digital assets related to packaging projects.

Why choose Esko over other options?

Choosing Esko may be beneficial due to their industry expertise, comprehensive solutions tailored for packaging, and strong customer support, which can enhance operational efficiency and product quality.

How easy is it to set up Esko?

Setting up Eskos products generally involves a straightforward installation process, with assistance available from their support team to address any challenges during the implementation phase.

Does Esko offer training or tutorials?

Yes, Esko provides training resources, including online tutorials, documentation, and in-person training sessions to help users maximise their understanding and usage of the software.

What languages does Esko support?

Esko supports multiple languages in their software solutions to cater to a diverse user base. Specific language options may vary by product, and users should check the details for ArtiosCAD.

What problems does Esko solve?

Esko addresses challenges in packaging design and workflow efficiency, helping businesses reduce time to market, improve collaboration, and enhance the overall quality of packaging solutions.

Is Esko worth the investment?

Investing in Eskos solutions, such as ArtiosCAD, is often justified for companies looking to enhance their packaging processes, improve productivity, and achieve high-quality results in their projects.