Ashampoo Backup Pro

Frequently Asked Questions about Ashampoo Backup Pro 15

Who are Ashampoo?

Ashampoo is a software development company based in Germany, known for creating a wide range of software solutions, particularly in the areas of system utilities, multimedia, and productivity applications. Founded in 2000, Ashampoo has built a reputation for user-friendly and efficient software designed for both home and professional users.

What are Ashampoo Backup Pro 15s products?

Ashampoo Backup Pro 15 is a comprehensive backup solution that allows users to create backups of their data and system configurations. It provides features such as scheduled backups, incremental backups, and the ability to restore files or entire systems in case of data loss.

What services do Ashampoo offer?

Ashampoo primarily offers software products, including backup solutions, system optimisation tools, multimedia applications, and utilities for file management. They also provide customer support and regular updates for their software products.

What type of companies do Ashampoos products suit?

Ashampoos products are suitable for a wide range of companies, from small businesses to large enterprises, as well as individual users. Their software is designed to meet the needs of anyone looking for reliable data protection and system management.

How much does Ashampoos product cost?

The typical retail price for Ashampoo Backup Pro 15 is approximately £39.99. However, prices may vary based on promotions or discounts offered by the company.

Does Ashampoo offer a free trial?

Yes, Ashampoo offers a free trial version of Backup Pro 15, allowing users to evaluate the softwares features and capabilities before making a purchase.

What discounts does Ashampoo offer on their products?

Ashampoo frequently provides discounts, especially for new customers, seasonal sales, and upgrades from previous versions. Users are encouraged to check the official website for current promotions.

Are there any hidden fees or additional costs with Ashampoo?

No, Ashampoos pricing is transparent, and there are no hidden fees associated with the purchase of Backup Pro 15. The price includes the software and any updates released during the license period.

Who uses Ashampoos products?

Ashampoos products are used by a diverse audience, including individual users, small and medium-sized businesses, IT professionals, and organisations in need of reliable backup and system utility solutions.

What are the main features of Ashampoo Backup Pro 15?

Main features of Ashampoo Backup Pro 15 include:

• File and system backup with scheduling options
• Incremental and differential backups
• Backup to various locations, including local drives and cloud storage
• Easy recovery of files or entire systems
• User-friendly interface

How does Ashampoo compare to its competitors?

Ashampoo Backup Pro 15 is often compared to other backup solutions like Acronis True Image and EaseUS Todo Backup. It is typically noted for its user-friendly design, affordability, and robust features tailored for both novice and advanced users.

Is Ashampoos platform easy to use?

Yes, Ashampoo Backup Pro 15 is designed with a user-friendly interface, making it accessible for users of all skill levels. The setup process is straightforward, and the software guides users through configuration options.

How easy is it to set up Ashampoos product or service?

Setting up Ashampoo Backup Pro 15 is relatively simple. Users can install the software in a few steps, and the initial setup process is guided with clear instructions to help configure backup settings.

Is Ashampoo reliable?

Yes, Ashampoo has a strong reputation for reliability and performance. Their software undergoes rigorous testing to ensure it meets quality standards, and users generally report positive experiences.

Does Ashampoo offer customer support?

Yes, Ashampoo provides customer support via email and an extensive knowledge base on their website, which includes FAQs, guides, and troubleshooting tips.

How secure is Ashampoo’s platform?

Ashampoo Backup Pro 15 employs various security measures to protect user data, including encryption options for backups. The software is designed to ensure that backups are stored securely, whether locally or in the cloud.

Does Ashampoo integrate with other tools or platforms?

Ashampoo Backup Pro 15 supports integration with various cloud storage providers, allowing users to back up their data directly to platforms such as Google Drive and Dropbox, enhancing flexibility in data management.

Can I use Ashampoo on mobile devices?

Currently, Ashampoo Backup Pro 15 is designed for Windows operating systems and does not have a dedicated mobile application. Users can, however, access their backups through web interfaces of supported cloud storage providers.

What do users say about Ashampoo?

User feedback on Ashampoo Backup Pro 15 is generally positive, highlighting its ease of use, reliability, and comprehensive feature set. Some users appreciate the regular updates and customer support provided by Ashampoo.

What are the pros and cons of Ashampoo?

Pros:

• User-friendly interface
• Comprehensive backup options
• Affordable pricing
• Free trial available

Cons:

• Limited mobile functionality
• Some advanced features may require additional learning

How can I purchase Ashampoo’s services?

Ashampoo Backup Pro 15 can be purchased directly from the Ashampoo website. Users can select their desired version and complete the purchase through a secure online transaction.

What is the cancellation or refund policy for Ashampoo?

Ashampoo offers a 30-day money-back guarantee for their products, allowing users to request a refund if they are not satisfied with the software within this period.

What are the common use cases for Ashampoo?

Ashampoo Backup Pro 15 is commonly used for creating regular backups of important files, safeguarding system configurations, and ensuring data recovery in case of hardware failure or accidental deletion.

Why choose Ashampoo over other options?

Ashampoo Backup Pro 15 is often chosen for its balance of affordability, ease of use, and robust features, making it a suitable option for users seeking reliable backup solutions without complex setups.

Does Ashampoo offer training or tutorials?

Yes, Ashampoo provides tutorials and user guides on their website, helping users to understand the features and functionalities of Backup Pro 15 effectively.

What languages does Ashampoo support?

Ashampoo Backup Pro 15 supports multiple languages, including English, German, French, Spanish, Italian, and more, catering to a diverse user base worldwide.

What problems does Ashampoo solve?

Ashampoo Backup Pro 15 addresses issues related to data loss, system failures, and accidental deletions by providing a reliable backup solution that allows users to recover important information quickly and efficiently.

Is Ashampoo worth the investment?

For users seeking a dependable backup solution with a user-friendly interface, Ashampoo Backup Pro 15 is generally considered a worthwhile investment, especially given its features, customer support, and value for money.