Asiatech Hotel Channel Manager

Frequently Asked Questions about Asiatech Hotel Channel Manager

Who are Asiatech?

Asiatech is a technology company specializing in solutions for the hospitality industry, particularly focusing on providing tools that help hotels manage their online distribution and optimise their revenue management strategies.

What are Asiatechs products?

Asiatech offers a range of products centred around hotel management, including the Asiatech Hotel Channel Manager, which helps hotels manage their room inventory across multiple online travel agencies (OTAs) and direct booking channels.

What services do Asiatech offer?

Asiatech provides services such as channel management, revenue management, booking engine integration, and consultancy services tailored to enhance hotel performance and distribution strategies.

What type of companies do Asiatechs products suit?

Asiatechs products are designed for hotels of various sizes, including independent hotels, boutique hotels, and larger hotel chains looking for efficient management of their online presence and bookings.

How much does Asiatechs product cost?

The pricing for Asiatechs products varies based on the specific services and features required by the hotel. It is advisable to contact Asiatech directly for a tailored quote based on individual needs.

Does Asiatech offer a free trial?

Asiatech does offer a free trial period for potential customers to evaluate their Hotel Channel Manager, allowing hotels to experience its features before committing to a subscription.

What discounts does Asiatech offer on their products?

Asiatech may offer promotional discounts or special pricing for long-term contracts. It is recommended to check their website or contact their sales team for any current promotions.

Are there any hidden fees or additional costs with Asiatech?

Asiatech strives for transparency in its pricing; however, it is important to clarify with their sales representatives regarding any potential additional costs that may arise from specific integrations or services.

Who uses Asiatechs products?

The products are primarily used by hotel managers, revenue managers, and marketing teams within the hospitality sector who seek to optimise their online distribution channels and improve booking efficiency.

What are the main features of Asiatechs products/services?

Main features of Asiatechs Hotel Channel Manager include real-time inventory management, automated updates to OTAs, reporting and analytics tools, and integration capabilities with property management systems (PMS).

How does Asiatech compare to its competitors?

Asiatech is known for its user-friendly interface, competitive pricing, and strong customer support, which may make it a favourable option compared to other channel management solutions in the market.

Is Asiatechs platform easy to use?

Yes, Asiatechs platform is designed to be intuitive and user-friendly, enabling hotel staff to navigate the system with ease, even without extensive technical knowledge.

How easy is it to set up Asiatechs product or service?

Setting up Asiatechs Hotel Channel Manager is generally straightforward, with guided steps provided during the onboarding process to assist users in configuring their accounts and integrations.

Is Asiatech reliable?

Asiatech is recognised for its reliability in providing consistent performance and updates, which are essential for effective hotel distribution management.

Does Asiatech offer customer support?

Yes, Asiatech offers customer support to assist users with any queries or technical issues they may encounter while using their products.

How secure is Asiatech’s platform?

Asiatech employs industry-standard security measures to protect user data and transactions, ensuring a secure environment for hotels and their guests.

Does Asiatech integrate with other tools or platforms?

Yes, Asiatechs Hotel Channel Manager is designed to integrate with various property management systems (PMS) and other hospitality software, enhancing its functionality and streamlining operations.

Can I use Asiatech on mobile devices?

Asiatechs platform is accessible on mobile devices, allowing users to manage their hotel operations on-the-go through a web-based interface.

What do users say about Asiatech?

User feedback on Asiatech generally highlights its ease of use, effective customer support, and the significant impact it has on managing online bookings efficiently.

What are the pros and cons of Asiatech?

Pros include user-friendly design, robust features, and good customer support. Cons may include pricing variability and the need for clarification on specific service agreements.

How can I purchase Asiatech’s services?

To purchase Asiatechs services, interested parties can visit their website or contact their sales team for guidance on the selection of products and pricing options.

What is the cancellation or refund policy for Asiatech?

Asiatechs cancellation and refund policy can vary based on the terms agreed upon during the subscription. It is advisable to review the specific terms or consult customer support for details.

What are the common use cases for Asiatech?

Common use cases for Asiatech include managing room availability across multiple booking channels, enhancing revenue management strategies, and streamlining the booking process for hotels.

Why choose Asiatech over other options?

Choosing Asiatech can be beneficial due to its tailored solutions for the hospitality industry, competitive pricing, and strong emphasis on customer support, making it suitable for hotels looking for effective channel management.

How easy is it to set up Asiatech?

Asiatech provides a straightforward setup process, with support available to guide users through initial configurations, making it accessible for hotel staff to get started quickly.

Does Asiatech offer training or tutorials?

Yes, Asiatech offers training resources and tutorials to help users familiarise themselves with the platform and maximise its features for hotel management.

What languages does Asiatech support?

Asiatechs platform typically supports multiple languages to cater to a diverse customer base in the hospitality sector, but specific language options should be confirmed with their customer service.

What problems does Asiatech solve?

Asiatech addresses issues related to inefficient room inventory management, distribution challenges, and revenue optimisation for hotels, helping them increase bookings and improve operational efficiency.

Is Asiatech worth the investment?

For hotels seeking to improve their online distribution and booking management, Asiatechs tools can provide significant value, making it a worthwhile investment in enhancing operational performance.