Asset Panda

Frequently Asked Questions about Asset Panda

Who are Asset Panda?

Asset Panda is a cloud-based asset tracking and management software company that provides businesses with tools to track and manage their physical assets effectively. Founded in 2013, Asset Panda aims to enhance asset visibility and streamline operations for organisations across various industries.

What are Asset Pandas products?

Asset Panda offers a comprehensive asset tracking platform that includes features such as asset check-in/check-out, barcoding, inventory management, and reporting tools. Their products are designed to help businesses manage their assets more efficiently and maintain accurate records.

What services do Asset Panda offer?

Asset Panda provides a range of services including setup assistance, training resources, customer support, and ongoing software updates. They also offer consultation services to help businesses optimise their asset management processes.

What type of companies do Asset Pandas products suit?

Asset Pandas products are suitable for companies of all sizes across various sectors, including healthcare, education, government, manufacturing, and logistics. Any organisation that needs to track and manage physical assets can benefit from their solutions.

How much does Asset Pandas product cost?

Asset Panda offers a subscription-based pricing model tailored to the specific needs of the organisation. Pricing may vary based on the number of users and features required. Interested parties should contact Asset Panda directly for a customised quote.

Does Asset Panda offer a free trial?

Yes, Asset Panda offers a free trial period for potential customers to evaluate the software and its features before committing to a purchase. This allows users to assess the platform’s suitability for their business needs.

What discounts does Asset Panda offer on their products?

Asset Panda may offer promotional discounts or pricing packages for annual subscriptions or bulk purchases. For specific details regarding current discounts, potential customers should check the Asset Panda website or contact their sales team.

Are there any hidden fees or additional costs with Asset Panda?

Asset Panda aims to provide transparent pricing, and there are typically no hidden fees. All costs associated with the subscription, including support and software updates, are generally included in the pricing. It is advisable to confirm specifics during the purchasing process.

Who uses Asset Pandas products?

Asset Pandas products are used by a diverse range of organisations, including schools, hospitals, corporations, and government agencies. Users typically include asset managers, IT departments, and operations teams responsible for overseeing physical assets.

What are the main features of Asset Pandas products/services?

Main features of Asset Pandas platform include asset tracking, barcode scanning, inventory management, reporting and analytics, customisable dashboards, and mobile access. Additionally, it supports asset lifecycle management and offers integration capabilities with other software tools.

How does Asset Panda compare to its competitors?

Asset Panda is known for its user-friendly interface and customisation options compared to other asset management solutions. While specific features and pricing vary, Asset Panda often stands out for its flexibility and extensive customer support services.

Is Asset Pandas platform easy to use?

Yes, Asset Pandas platform is designed with user-friendliness in mind. The intuitive interface allows users to navigate the system easily, making it accessible for individuals with varying levels of technical expertise.

How easy is it to set up Asset Pandas product or service?

Setting up Asset Panda is relatively straightforward, with guided onboarding processes and support resources available. Users can typically complete the setup within a short timeframe, depending on the complexity of their asset management needs.

Is Asset Panda reliable?

Asset Panda is considered a reliable solution for asset management, with a focus on data accuracy and system uptime. The platform is designed to ensure that users can access and manage their assets effectively at all times.

Does Asset Panda offer customer support?

Yes, Asset Panda provides customer support through various channels, including email, phone, and online resources. They also offer a knowledge base and training materials to assist users in resolving issues and optimising their use of the platform.

How secure is Asset Panda’s platform?

Asset Panda employs industry-standard security measures to protect user data, including encryption, secure data storage, and regular security audits. They are committed to maintaining the confidentiality and integrity of customer information.

Does Asset Panda integrate with other tools or platforms?

Asset Panda offers integration capabilities with various third-party applications and tools, enabling businesses to streamline their operations and enhance data sharing across platforms. Specific integrations may vary, so users should consult the documentation for details.

Can I use Asset Panda on mobile devices?

Yes, Asset Panda has mobile applications available for both iOS and Android devices, allowing users to manage their assets on-the-go. The mobile platform provides access to many features available on the desktop version.

What do users say about Asset Panda?

User feedback on Asset Panda is generally positive, highlighting its ease of use, comprehensive features, and responsive customer support. Users appreciate the flexibility of the platform and its effectiveness in streamlining asset management processes.

What are the pros and cons of Asset Panda?

Pros: User-friendly interface, customisable features, responsive customer support, mobile accessibility, and comprehensive asset tracking capabilities.
Cons: Some users may find the pricing higher compared to simpler tracking solutions, and there may be a learning curve for advanced features.

How can I purchase Asset Panda’s services?

Asset Pandas services can be purchased directly through their website. Interested customers can request a demo or consultation to discuss their needs before finalising their subscription.

What is the cancellation or refund policy for Asset Panda?

Asset Panda typically offers a cancellation policy that allows users to discontinue their subscription at any time. Refunds may be available depending on the specific circumstances and terms outlined in the agreement. Customers should review the terms and conditions for detailed information.

What are the common use cases for Asset Panda?

Common use cases for Asset Panda include tracking IT equipment, managing inventory in warehouses, overseeing medical equipment in healthcare facilities, and monitoring assets in educational institutions. The platform is versatile and can be adapted to various asset management needs.

Why choose Asset Panda over other options?

Choosing Asset Panda may be preferable for businesses seeking a highly customisable and user-friendly asset management solution. The platforms comprehensive features, strong customer support, and mobile accessibility are often cited as reasons for its selection over competitors.

Does Asset Panda offer training or tutorials?

Yes, Asset Panda provides training and tutorial resources to help users understand the platforms features and maximise their use of the software. These resources are accessible online and may include videos, written guides, and live training sessions.

What languages does Asset Panda support?

Asset Panda primarily operates in English; however, they may provide support in other languages depending on the customer base and specific requests. Users should reach out to customer support for more information on language support.

What problems does Asset Panda solve?

Asset Panda addresses common challenges associated with asset tracking, such as loss of assets, inefficient inventory management, and lack of visibility into asset status. The platform helps organisations streamline processes, improve accountability, and enhance decision-making regarding their assets.

Is Asset Panda worth the investment?

Whether Asset Panda is worth the investment depends on an organisations specific asset management needs and budget. For businesses requiring comprehensive tracking and management capabilities, the platform may offer significant value in terms of efficiency and cost savings over time.