Augmentt

Frequently Asked Questions about Augmentt

Who are Augmentt?

Augmentt is a technology company that specialises in providing software solutions for IT management and security, tailored primarily for managed service providers (MSPs) and IT teams. Their focus is on enabling organisations to effectively manage their software assets and enhance their cybersecurity posture.

What are Augmentts products?

Augmentt offers a range of products including software asset management tools, security solutions, and cloud management platforms. Their key offerings include Augmentt Secure, which focuses on cybersecurity, and Augmentt Insights, which provides data analytics and reporting capabilities for software usage and compliance.

What services do Augmentt offer?

Augmentt provides various services including software deployment, management and optimisation, cybersecurity assessments, and ongoing support for their software solutions. They also offer consultancy services to help businesses improve their IT strategies.

What type of companies do Augmentts products suit?

Augmentts products are tailored for managed service providers (MSPs), IT departments in small to medium-sized enterprises (SMEs), and larger organisations that require robust software asset management and security solutions.

How much do Augmentts products cost?

The pricing for Augmentts products varies based on the specific solution and the size of the organisation. For detailed pricing information, potential customers are encouraged to contact Augmentt directly for a customised quote.

Does Augmentt offer a free trial?

Yes, Augmentt offers a free trial for potential users to evaluate their products and services. Interested parties should visit their website to sign up for the trial.

What discounts does Augmentt offer on their products?

Augmentt may offer promotional discounts or pricing plans for bulk purchases or long-term contracts. For the latest offers, it is best to check their website or contact their sales team directly.

Are there any hidden fees or additional costs with Augmentt?

Augmentt strives for transparency in pricing. However, additional costs may arise based on specific customisation needs or added services. It is advisable to clarify any potential extra costs during the initial discussions with their sales team.

Who uses Augmentts products?

Augmentts products are used by IT professionals, managed service providers, and organisations looking to improve their software asset management and security practices.

What are the main features of Augmentts products/services?

Main features of Augmentts offerings include software inventory management, compliance reporting, risk assessment tools, user activity monitoring, and integration capabilities with other IT management systems.

How does Augmentt compare to its competitors?

Augmentt distinguishes itself from competitors through its focus on user-friendly interfaces, comprehensive software asset management features, and strong cybersecurity functionalities. A direct comparison would depend on specific needs and use cases.

Is Augmentts platform easy to use?

Users generally find Augmentts platform intuitive and easy to navigate, making it accessible for both technical and non-technical users.

How easy is it to set up Augmentts product or service?

The setup process for Augmentts products is designed to be straightforward, with guided instructions provided to assist users in deploying and configuring the software effectively.

Is Augmentt reliable?

Augmentt has established a reputation for reliability, backed by positive user feedback regarding the stability and performance of its products.

Does Augmentt offer customer support?

Yes, Augmentt provides customer support through various channels including email, phone, and a dedicated help centre to assist users with any queries or issues.

How secure is Augmentt’s platform?

Augmentt prioritises security, implementing various measures to protect user data and ensure compliance with industry standards. Regular updates and security assessments are also conducted.

Does Augmentt integrate with other tools or platforms?

Yes, Augmentt integrates with a variety of third-party tools and platforms, allowing for seamless data exchange and enhanced functionality within existing IT ecosystems.

Can I use Augmentt on mobile devices?

Augmentts platform is primarily designed for desktop use, but it is accessible via mobile devices through web browsers. A dedicated mobile application may not be available at this time.

What do users say about Augmentt?

User feedback on Augmentt is generally positive, highlighting ease of use, effective software management capabilities, and strong customer support as key benefits.

What are the pros and cons of Augmentt?

Pros include user-friendly design, comprehensive feature set, and reliable customer support. Cons may involve the need for additional integrations or customisation depending on specific organisational needs.

How can I purchase Augmentt’s services?

Services can be purchased directly through Augmentts website or by contacting their sales team for a personalised consultation and quote.

What is the cancellation or refund policy for Augmentt?

Augmentts cancellation and refund policies are outlined in their terms of service. Customers should review these terms or contact support for specific inquiries regarding cancellations or refunds.

What are the common use cases for Augmentt?

Common use cases include software inventory management, compliance tracking, risk management, and enhancing cybersecurity measures within organisations.

Why choose Augmentt over other options?

Choosing Augmentt can be beneficial for organisations seeking a tailored software management and security solution that is user-friendly and supported by responsive customer service.

How easy is it to set up Augmentt?

Setting up Augmentt is designed to be user-friendly, with clear instructions and support available to assist users through the initial configuration process.

Does Augmentt offer training or tutorials?

Yes, Augmentt provides training resources and tutorials to help users effectively utilise their products and maximise the benefits of the platform.

What languages does Augmentt support?

Augmentts platform primarily supports English, but additional language support may be available. Users should check with customer support for further information.

What problems does Augmentt solve?

Augmentt addresses issues related to software asset management, compliance challenges, and cybersecurity risks, helping organisations to streamline their IT processes and enhance security measures.

Is Augmentt worth the investment?

Many users find Augmentts offerings to be a worthwhile investment, particularly for organisations that require robust IT management and security solutions. Evaluating specific organisational needs will determine the overall value.