BigID

Frequently Asked Questions about BigID

Who are BigID?

BigID is a data intelligence company that provides solutions for managing and protecting sensitive data. Founded in 2016, BigID focuses on helping organisations discover, manage, and protect their customer data in compliance with privacy regulations such as GDPR and CCPA.

What are BigIDs products?

BigID offers a suite of products that includes data discovery, data classification, data mapping, and data privacy automation. These products enable businesses to gain insights into their data landscape and ensure compliance with data protection regulations.

What services do BigID offer?

BigID provides various services, including data discovery assessments, compliance support, and integration assistance. They also offer consulting services to help organisations effectively implement their solutions.

What type of companies do BigIDs products suit?

BigIDs products are suitable for organisations of all sizes across various industries, including finance, healthcare, technology, and retail, particularly those that handle large volumes of sensitive customer data.

How much does BigIDs product cost?

The pricing for BigIDs products varies based on the specific needs of the organisation, the volume of data being processed, and the features required. Interested customers should contact BigID directly for a tailored quote.

Does BigID offer a free trial?

BigID does not publicly advertise a free trial. However, potential customers are encouraged to reach out to their sales team to inquire about trial options or product demonstrations.

What discounts does BigID offer on their products?

BigID may offer discounts based on contract length or bulk purchases. Specific discount details can be obtained by contacting their sales department.

Are there any hidden fees or additional costs with BigID?

BigID aims to provide transparent pricing. Any potential additional costs, such as for training or additional features, should be discussed with a sales representative prior to purchase.

Who uses BigIDs products?

BigIDs products are used by data protection officers, compliance teams, IT departments, and security professionals in various industries that require stringent data management and protection measures.

What are the main features of BigIDs products/services?

Main features of BigIDs offerings include advanced data discovery, automated data classification, data lineage mapping, compliance reporting, and risk management functionalities.

How does BigID compare to its competitors?

BigID is known for its comprehensive data discovery capabilities and intuitive user interface. Compared to competitors, it often excels in large-scale data environments and offers robust compliance features.

Is BigIDs platform easy to use?

Users generally find BigIDs platform user-friendly, with a clear dashboard and accessible functionalities that facilitate data management tasks.

How easy is it to set up BigIDs product or service?

Setting up BigIDs products typically requires some initial configuration, but the company provides support and resources to assist users in the setup process.

Is BigID reliable?

BigID is regarded as a reliable platform, and it has received positive feedback from users regarding its performance and support services.

Does BigID offer customer support?

Yes, BigID offers customer support through various channels, including email, phone, and online resources, to assist users with their queries and technical issues.

How secure is BigID’s platform?

BigID employs robust security measures, including encryption and access controls, to protect sensitive data and ensure compliance with industry standards.

Does BigID integrate with other tools or platforms?

Yes, BigID integrates with a variety of data management, security, and compliance tools, allowing for seamless data workflows and enhanced operational efficiency.

Can I use BigID on mobile devices?

BigIDs primary platform is web-based; however, access via mobile devices may depend on the specific features being used and the devices compatibility with web applications.

What do users say about BigID?

User feedback on BigID is generally positive, highlighting its ease of use, effective data discovery capabilities, and strong customer support, though some users note that initial setup can be complex.

What are the pros and cons of BigID?

Pros include comprehensive data discovery, robust compliance features, and strong customer support. Cons may include potential complexity during setup and variable pricing based on requirements.

How can I purchase BigID’s services?

Interested customers can purchase BigIDs services by contacting their sales team through the official website to discuss options and obtain a quote.

What is the cancellation or refund policy for BigID?

BigIDs cancellation and refund policy details can vary based on contractual agreements. Customers should refer to their specific contract or contact customer service for clarification.

Who uses BigID?

BigID is utilised by organisations that require stringent data management and protection, including those in finance, healthcare, and tech sectors.

What are the common use cases for BigID?

Common use cases for BigID include data privacy compliance, data governance, and risk management, helping organisations meet regulatory requirements and manage sensitive information effectively.

Why choose BigID over other options?

Organisations may choose BigID for its advanced data discovery capabilities, comprehensive compliance features, and user-friendly interface compared to other data management solutions.

How easy is it to set up BigID?

The setup process for BigID is generally straightforward, though assistance from BigIDs support team may be beneficial for organisations unfamiliar with similar tools.

Does BigID offer training or tutorials?

Yes, BigID provides training resources and tutorials to help users effectively utilise their products and services.

What languages does BigID support?

BigID primarily operates in English; however, further language support may be available depending on the regions in which they operate.

What problems does BigID solve?

BigID addresses challenges related to data privacy compliance, data discovery and mapping, and overall data governance, helping organisations manage sensitive data effectively.

Is BigID worth the investment?

Many organisations find that BigIDs capabilities in data discovery and compliance justify the investment, particularly in regulated industries where data management is critical.