Blink

Frequently Asked Questions about Blink

Who are Blink?

Blink is a digital platform designed to improve internal communication and engagement within organisations. It focuses on creating an inclusive environment by streamlining communication channels and providing essential tools for workforce connectivity.

What are Blinks products?

Blinks primary product is its mobile-first employee communication platform, which includes features such as news feeds, messaging, and document sharing. The platform aims to enhance collaboration and engagement among employees, especially in deskless or frontline environments.

What services do Blink offer?

Blink offers a range of services centred around employee engagement, including platform setup, customisation, and ongoing support. They also provide resources for training and onboarding to ensure that organisations can maximise the effectiveness of the platform.

What type of companies do Blinks products suit?

Blinks products are particularly suited for organisations with deskless workers, such as those in sectors like retail, hospitality, and manufacturing. However, any company seeking to improve internal communication and employee engagement can benefit from their platform.

How much does Blinks product cost?

The pricing for Blinks products varies based on the size of the organisation and the specific features required. It is recommended to contact Blink directly through their website for a tailored quote based on individual needs.

Does Blink offer a free trial?

Yes, Blink offers a free trial of their platform, allowing potential customers to explore its features and determine its suitability for their organisation before making a commitment.

What discounts does Blink offer on their products?

Blink may offer discounts for larger organisations or long-term commitments. It is advisable to inquire directly with Blink to learn about any current promotions or discounts available.

Are there any hidden fees or additional costs with Blink?

Blink strives for transparency in its pricing. However, it is important to confirm any potential additional costs, such as for premium features or support services, by discussing directly with their sales team.

Who uses Blinks products?

Blinks products are used by a diverse range of organisations, particularly those with significant numbers of frontline workers. This includes companies in sectors such as retail, hospitality, logistics, and healthcare.

What are the main features of Blinks products/services?

Main features of Blinks platform include a user-friendly mobile app, news and updates feeds, team messaging, document sharing, polls and surveys, and analytics to track engagement and communication effectiveness.

How does Blink compare to its competitors?

Blink differentiates itself from competitors by focusing specifically on the needs of deskless workers, offering a mobile-first approach and features tailored to enhance engagement and communication in frontline environments.

Is Blinks platform easy to use?

Yes, Blinks platform is designed to be intuitive and user-friendly, ensuring employees can easily navigate and utilise its features without extensive training.

How easy is it to set up Blinks product or service?

The setup process for Blinks platform is streamlined, with support provided by their team to assist organisations in configuring the platform to meet their specific needs.

Is Blink reliable?

Blink has established itself as a reliable platform for employee communication, with a focus on security and uptime. User feedback generally supports its dependability in facilitating communication.

Does Blink offer customer support?

Yes, Blink offers customer support to assist users with any queries or issues they may encounter while using the platform. Support can typically be accessed via email and in-app messaging.

How secure is Blink’s platform?

Blink prioritises security, implementing measures such as data encryption and secure access protocols to protect user information and ensure a safe communication environment.

Does Blink integrate with other tools or platforms?

Yes, Blink supports integration with various third-party tools and platforms, enabling users to streamline workflows and enhance functionality within their existing systems.

Can I use Blink on mobile devices?

Yes, Blink is a mobile-first platform, designed specifically for use on mobile devices, allowing employees to access communication tools from anywhere.

What do users say about Blink?

User feedback on Blink typically highlights its effectiveness in improving communication and engagement among employees, particularly in organisations with frontline workers. Users appreciate the ease of use and mobile accessibility.

What are the pros and cons of Blink?

Pros of Blink include its user-friendly interface, mobile accessibility, and tailored features for deskless workers. A potential con may be the dependency on mobile devices, which could limit access for employees without smartphones.

How can I purchase Blink’s services?

To purchase Blinks services, interested organisations should visit the Blink website and contact their sales team for a personalised consultation and quote.

What is the cancellation or refund policy for Blink?

Blinks cancellation and refund policy should be clarified directly with their support team during the purchasing process, as policies may vary based on the specific agreement made with the organisation.

Who uses Blink?

Blinks platform is utilised by a variety of organisations, particularly those in industries with significant deskless workforces, including retail, hospitality, and healthcare.

What are the common use cases for Blink?

Common use cases for Blink include internal announcements, team communication, sharing important documents, conducting surveys, and fostering community engagement among employees.

Why choose Blink over other options?

Choosing Blink allows organisations to benefit from a platform specifically designed for deskless workers, with a focus on mobile accessibility and features that enhance communication and engagement in frontline environments.

How easy is it to set up Blink?

The setup process for Blink is designed to be straightforward, with support available to assist organisations in configuring the platform to suit their needs effectively.

Does Blink offer training or tutorials?

Yes, Blink provides training resources and tutorials to help organisations maximise the use of their platform, ensuring that users are well-equipped to navigate its features.

What languages does Blink support?

Blink supports multiple languages to accommodate diverse workforces. Specific language options can be confirmed directly with Blink based on organisational needs.

What problems does Blink solve?

Blink addresses common challenges related to internal communication and employee engagement, particularly in organisations with deskless workers, by providing a unified platform for information sharing and collaboration.

Is Blink worth the investment?

Many organisations find Blink to be a valuable investment due to its ability to enhance communication and engagement among employees, leading to improved productivity and workplace satisfaction.