Broadsign

Frequently Asked Questions about Broadsign

Who are Broadsign?

Broadsign is a leading digital signage software provider that offers solutions for managing, delivering, and monitoring digital content across a network of displays. Founded in 2008, the company is headquartered in Montreal, Canada, and serves clients worldwide within various industries.

What are Broadsigns products?

Broadsign provides a comprehensive suite of products, including Broadsign Control, which is a content management system for digital signage, and Broadsign Reach, a programmatic advertising platform specifically designed for digital out-of-home (DOOH) advertising.

What services do Broadsign offer?

Broadsign offers various services, including software solutions for digital signage management, audience measurement tools, technical support, and consulting services to help businesses optimise their digital signage networks.

What type of companies do Broadsigns products suit?

Broadsigns products are suitable for a wide range of companies, including advertising agencies, retail businesses, transportation hubs, and any organisation looking to enhance their communications through digital signage and advertising.

How much does Broadsigns product cost?

The cost of Broadsigns products varies based on the specific solutions and services chosen, including the scale of deployment and customisation needs. For precise pricing, it is recommended to contact Broadsign directly for a tailored quote.

Does Broadsign offer a free trial?

Broadsign does not typically offer a free trial for its products; however, potential customers can request a demo to explore the features and benefits of Broadsigns solutions before making a commitment.

What discounts does Broadsign offer on their products?

Broadsign may offer discounts or promotional pricing based on specific circumstances, such as contract length or bulk purchases. It is advisable to inquire directly with their sales team for any available discounts.

Are there any hidden fees or additional costs with Broadsign?

Broadsign aims to provide transparent pricing; however, additional costs may arise depending on optional features, customisation, or ongoing support services. It is important to review all terms during the purchasing process.

Who uses Broadsigns products?

Broadsigns products are used by a diverse array of clients, including retail chains, transportation companies, advertising agencies, and venue operators who seek to enhance their digital signage and advertising capabilities.

What are the main features of Broadsigns products/services?

Main features of Broadsign’s products include an intuitive content management system, programmatic advertising capabilities, real-time monitoring and reporting, remote content updates, and audience measurement tools to assess engagement and performance.

How does Broadsign compare to its competitors?

Broadsign is often noted for its strong focus on digital out-of-home advertising solutions and its robust software capabilities. While there are several competitors in the digital signage space, Broadsign differentiates itself through its dedicated attention to the DOOH sector and user-friendly platform.

Is Broadsigns platform easy to use?

Users generally find Broadsign’s platform to be user-friendly with an intuitive interface that simplifies the management of digital signage content and advertising campaigns. Comprehensive training resources are also available to assist users.

How easy is it to set up Broadsigns product or service?

Setting up Broadsign’s products is designed to be straightforward, with guided processes for installation and configuration. The company also offers support to facilitate a smooth setup experience.

Is Broadsign reliable?

Broadsign is recognised for its reliability within the digital signage industry, providing consistent uptime and performance. The platform is built to handle large networks and high traffic, ensuring dependable service delivery.

Does Broadsign offer customer support?

Yes, Broadsign provides customer support through various channels, including email, phone, and an online support centre. Their support team is available to assist clients with technical issues and inquiries.

How secure is Broadsign’s platform?

Broadsign takes security seriously, implementing various measures to protect user data and ensure the integrity of their platform. This includes secure data transmission and compliance with industry standards.

Does Broadsign integrate with other tools or platforms?

Broadsign offers integration capabilities with various third-party tools and platforms, enabling users to enhance their digital signage operations by connecting with existing systems for content management, analytics, and more.

Can I use Broadsign on mobile devices?

Broadsigns platform is accessible via web browsers, allowing users to manage their digital signage content from mobile devices. However, the experience may vary based on device compatibility and screen size.

What do users say about Broadsign?

Users generally praise Broadsign for its ease of use, comprehensive features, and responsive customer support. Some feedback highlights the need for continuous updates and enhancements to further improve the user experience.

What are the pros and cons of Broadsign?

Pros: User-friendly interface, strong DOOH capabilities, reliable performance, and good customer support. Cons: Pricing may be higher than some competitors, and some users request additional features or flexibility in customisation.

How can I purchase Broadsign’s services?

To purchase Broadsign’s services, interested clients can contact the sales team through their website to discuss needs and obtain a quote tailored to their specific requirements.

What is the cancellation or refund policy for Broadsign?

Broadsigns cancellation and refund policies vary depending on the terms of the contract. Clients are encouraged to review their agreement or discuss directly with the sales team for clarity regarding specific policies.

What are the common use cases for Broadsign?

Common use cases for Broadsign include managing digital signage networks in retail spaces, displaying advertisements in public transport systems, and creating engaging content for events and venues.

Why choose Broadsign over other options?

Choosing Broadsign may be beneficial for businesses focusing on digital out-of-home advertising due to its specialised features, reliability, and commitment to customer support that caters specifically to this sector.

How easy is it to set up Broadsign?

Setting up Broadsign is designed to be straightforward, with clear instructions and support available to assist clients in deploying their digital signage solutions efficiently.

Does Broadsign offer training or tutorials?

Yes, Broadsign provides training resources, including documentation and tutorials, to help users understand how to effectively utilise their platform and maximise its features.

What languages does Broadsign support?

Broadsign supports multiple languages, making its platform accessible to a diverse global audience. Specific language options can be confirmed by contacting their customer support.

What problems does Broadsign solve?

Broadsign addresses challenges related to content management, audience engagement, and advertising efficiency within digital signage networks, enabling businesses to effectively communicate and advertise to their target audiences.

Is Broadsign worth the investment?

Investing in Broadsigns solutions can be worthwhile for businesses looking to enhance their digital advertising efforts and improve communication strategies, particularly in the DOOH space, due to its comprehensive features and reliable performance.