Cadency

Frequently Asked Questions about Cadency

Who are Cadency?

Cadency is a financial technology company that provides a cloud-based platform designed to streamline the financial close process for businesses. Their solutions are geared towards enhancing efficiency, accuracy, and compliance in finance operations.

What are Cadencys products?

Cadency offers several products, including financial close management software, reconciliation tools, and reporting capabilities. Their primary product is the Cadency platform, which integrates various finance functions to facilitate seamless financial operations.

What services do Cadency offer?

Cadency provides a range of services including implementation support, training, technical support, and ongoing consultation to ensure users can effectively utilise their platform and achieve optimal results.

What type of companies do Cadencys products suit?

Cadencys products are suitable for medium to large enterprises across various industries, including finance, manufacturing, retail, and technology, that require efficient financial management and reporting solutions.

How much do Cadencys products cost?

The cost of Cadencys products varies based on the specific solutions chosen and the size of the business. Potential customers are encouraged to contact Cadency directly for a customised quote based on their needs.

Does Cadency offer a free trial?

Cadency does not explicitly mention a free trial on their website. Interested users should reach out to Cadency for information regarding any trial options or demos available.

What discounts does Cadency offer on their products?

Cadency may offer discounts or promotional pricing based on the volume of services purchased or for long-term contracts. It is recommended to inquire directly with Cadency for any current offers.

Are there any hidden fees or additional costs with Cadency?

Cadency aims for transparency in pricing. While they provide a clear outline of costs, additional fees may apply for extra services or customisations. Prospective clients should confirm all potential costs during the consultation phase.

Who uses Cadencys products?

Cadencys products are used by finance professionals, accountants, auditors, and financial analysts within organisations that seek to improve their financial close processes and enhance overall financial governance.

What are the main features of Cadencys products/services?

Main features include automated financial close processes, real-time reporting and analytics, reconciliation capabilities, compliance tracking, and integration with existing ERP systems for streamlined operations.

How does Cadency compare to its competitors?

Cadency differentiates itself through its focus on the financial close process, offering a comprehensive suite of tools designed specifically for this purpose. Compared to competitors, Cadency may provide greater depth in financial management functionalities.

Is Cadencys platform easy to use?

Users generally find Cadencys platform to be user-friendly, with intuitive navigation and a clean interface. However, the ease of use can depend on the complexity of the specific features being utilised.

How easy is it to set up Cadencys product or service?

Setting up Cadencys products typically involves a guided implementation process, with support provided by Cadency’s team to ensure a smooth transition and configuration based on the organisation’s needs.

Is Cadency reliable?

Cadency is considered a reliable platform, with many users reporting consistent performance and dependable service. Their infrastructure is designed to ensure uptime and data integrity.

Does Cadency offer customer support?

Yes, Cadency offers customer support through various channels, including email and phone, providing assistance with technical issues, product inquiries, and other customer service needs.

How secure is Cadency’s platform?

Cadency employs industry-standard security measures including data encryption, secure access protocols, and regular security audits to protect user data and maintain compliance with regulations.

Does Cadency integrate with other tools or platforms?

Yes, Cadency integrates with various ERP systems and accounting software, allowing users to connect their existing tools seamlessly for enhanced functionality and data flow.

Can I use Cadency on mobile devices?

Cadencys platform is primarily designed for desktop use, but it may be accessible via mobile devices through web browsers. Users should check specific functionalities available on mobile.

What do users say about Cadency?

User feedback on Cadency is generally positive, highlighting its effectiveness in streamlining financial processes and improving accuracy in reporting. Specific reviews may vary based on individual experiences.

What are the pros and cons of Cadency?

Pros include comprehensive features for financial closing and reporting, strong customer support, and reliable performance. Cons may include the need for training to fully utilise advanced features and potential costs associated with implementation.

How can I purchase Cadency’s services?

Services can be purchased by contacting Cadency directly through their website, where potential customers can request a consultation or demo to discuss specific needs and pricing options.

What is the cancellation or refund policy for Cadency?

Cadencys cancellation and refund policy details are typically outlined in the service agreement. Customers should review these terms during the initial consultation or contact Cadency for specific inquiries.

What are the common use cases for Cadency?

Common use cases for Cadency include automating month-end close processes, improving financial reconciliation tasks, enhancing compliance reporting, and providing real-time financial insights for decision-making.

Why choose Cadency over other options?

Choosing Cadency may be beneficial for organisations specifically focused on optimising their financial close processes, as its features are tailored to enhance efficiency and accuracy in this area compared to more general financial software.

Does Cadency offer training or tutorials?

Yes, Cadency provides training and tutorials as part of their implementation support to help users understand and efficiently utilise the platforms features.

What languages does Cadency support?

Cadency primarily supports English, but users should inquire directly for information regarding language options available for specific regions or customer needs.

What problems does Cadency solve?

Cadency addresses common challenges in the financial closing process, including inefficiencies in reconciliation, lack of visibility in financial reporting, and compliance management issues, ultimately streamlining these tasks for users.

Is Cadency worth the investment?

Investing in Cadency can be worthwhile for organisations looking to improve their financial processes, as the platform can lead to time savings, improved accuracy, and enhanced compliance, which may translate to significant cost benefits over time.