Calendly

Frequently Asked Questions about Calendly

Who are Calendly?

Calendly is a scheduling automation platform that simplifies the process of scheduling meetings and appointments. Founded in 2013, it is designed to help users save time by eliminating the back-and-forth of finding meeting times.

What are Calendlys products?

Calendly offers a range of products centred around scheduling, including a basic free tier and various paid plans that provide additional features. The primary product is the scheduling tool that allows users to set their availability and let others book time with them seamlessly.

What services do Calendly offer?

Calendly provides services that include appointment scheduling, calendar integrations, automated reminders, and analytics features. It also offers customisation options for booking pages and event types.

What type of companies do Calendlys products suit?

Calendlys products are suitable for a wide range of companies, from freelancers and small businesses to large enterprises across various industries, including sales, education, healthcare, and consulting.

How much does Calendlys product cost?

Calendly offers a free plan with basic features, while its paid plans start at approximately £8 per user per month, with additional features and capabilities available at higher tiers.

Does Calendly offer a free trial?

Yes, Calendly provides a free plan that allows users to explore its basic features without any cost. There is no trial period for the paid plans, as users can immediately opt for the free or paid versions.

What discounts does Calendly offer on their products?

Calendly sometimes offers discounts for annual subscriptions, allowing users to save on the overall cost compared to monthly billing. Specific promotions may be available during certain periods, so its advisable to check their website for current offers.

Are there any hidden fees or additional costs with Calendly?

Calendly does not have hidden fees; however, users should be aware that advanced features and integrations may require a paid subscription. Users may also incur costs for third-party integrations or services linked to their Calendly account.

Who uses Calendlys products?

Calendlys products are used by a diverse range of individuals and organisations, including professionals, teams, and businesses looking to streamline their scheduling processes and improve productivity.

What are the main features of Calendlys products/services?

Main features include automated scheduling, calendar syncing, customisable booking links, reminders, availability setting, and integration with various video conferencing tools (e.g., Zoom, Microsoft Teams).

How does Calendly compare to its competitors?

Calendly competes with other scheduling tools like Doodle, Acuity Scheduling, and Microsoft Bookings. It is often noted for its user-friendly interface, robust integration capabilities, and a focus on simplicity in scheduling.

Is Calendlys platform easy to use?

Yes, Calendly is designed with user experience in mind, featuring an intuitive interface that allows users to set up their scheduling preferences quickly and efficiently.

How easy is it to set up Calendlys product or service?

Setting up Calendly is straightforward. Users can create an account and configure their availability, meeting types, and preferences within minutes.

Is Calendly reliable?

Calendly is considered a reliable scheduling tool, with a strong track record of performance and uptime. Users generally report positive experiences regarding the stability of the platform.

Does Calendly offer customer support?

Yes, Calendly offers customer support through a help centre, FAQs, and email support for users on paid plans. They also provide resources such as guides and tutorials to assist users.

How secure is Calendly’s platform?

Calendly takes security seriously, employing industry-standard measures such as encryption and secure data storage to protect user information and privacy.

Does Calendly integrate with other tools or platforms?

Yes, Calendly integrates with various tools and platforms, including Google Calendar, Outlook, Zoom, Microsoft Teams, and Salesforce, allowing for a seamless scheduling experience across different services.

Can I use Calendly on mobile devices?

Calendly is accessible on mobile devices through its responsive web interface. It also offers a mobile app for iOS and Android, enabling users to manage their schedules on the go.

What do users say about Calendly?

Users generally praise Calendly for its ease of use, efficiency in scheduling, and integration capabilities. Some feedback highlights its time-saving features and user-friendly design, though some users desire more advanced customisation options.

What are the pros and cons of Calendly?

Pros include ease of use, integration with multiple platforms, and a free tier. Cons may include limited features on the free plan and occasional user requests for more advanced functionalities.

How can I purchase Calendly’s services?

Users can purchase Calendlys services directly through their website by selecting a plan and following the sign-up process, which includes setting up an account and providing payment information.

What is the cancellation or refund policy for Calendly?

Calendly allows users to cancel their subscription at any time. However, they do not provide refunds for payments made for the current billing period; users can continue to use the service until the end of their billing cycle.

What are the common use cases for Calendly?

Common use cases for Calendly include scheduling client meetings, interviews, sales calls, and team meetings. It is also used by educators for office hours and by healthcare professionals for patient appointments.

Why choose Calendly over other options?

Choosing Calendly may be beneficial for users seeking a straightforward, efficient scheduling solution with robust integration options and a user-friendly interface, making it a popular choice among various professionals.

How easy is it to set up Calendly?

Setting up Calendly is a quick process, typically requiring just a few minutes to create an account, set availability, and configure meeting types.

Does Calendly offer training or tutorials?

Yes, Calendly provides a variety of resources, including tutorials, guides, and a comprehensive help centre to assist users in getting the most out of the platform.

What languages does Calendly support?

Calendly supports multiple languages, allowing users from different regions to navigate the platform in their preferred language. Currently, it primarily supports English, but other languages may be available for specific features.

What problems does Calendly solve?

Calendly solves the problem of scheduling conflicts and the time-consuming nature of arranging meetings by providing a streamlined platform for users to set their availability and allow others to book appointments efficiently.

Is Calendly worth the investment?

Whether Calendly is worth the investment depends on the users needs. For individuals and businesses that frequently schedule meetings, the time savings and convenience provided by Calendly can justify the cost, particularly for those who opt for a paid plan to access advanced features.