Calico Cloud

Frequently Asked Questions about Calico Cloud by Tigera

Who are Tigera?

Tigera is a software company that provides solutions for cloud-native application security and networking, focusing on Kubernetes environments. The company is known for its expertise in providing visibility and security for containerised applications.

What are Tigeras products?

Tigera offers several products, including Calico, a networking and network security solution for Kubernetes, and Calico Cloud, a comprehensive solution that provides visibility, security, and compliance for cloud-native applications.

What services do Tigera offer?

Tigera offers services that include security and compliance for Kubernetes, network observability, and support for implementing and managing cloud-native networking solutions.

What type of companies do Tigeras products suit?

Tigeras products are suitable for companies of all sizes that are using Kubernetes or other container orchestration platforms, particularly those that prioritise security and compliance in their cloud-native environments.

How much does Tigeras product cost?

The pricing for Tigeras products varies based on the specific solutions and the scale of deployment. For exact pricing details, it is recommended to contact Tigera directly for a tailored quote.

Does Tigera offer a free trial?

Yes, Tigera typically offers a free trial of Calico Cloud, allowing potential users to explore its features and capabilities before committing to a subscription.

What discounts does Tigera offer on their products?

Discounts may be available for annual subscriptions or for educational and non-profit organisations. For specific discount options, it is best to consult Tigeras sales team directly.

Are there any hidden fees or additional costs with Tigera?

Tigera strives to maintain transparency in its pricing. However, additional costs may arise based on specific service needs or custom implementations. It is advisable to discuss this with the sales team during the purchasing process.

Who uses Tigeras products?

Tigeras products are used by DevOps teams, security professionals, and IT departments within various enterprises that deploy cloud-native applications and require robust networking and security solutions.

What are the main features of Tigeras products/services?

Main features of Calico Cloud include network policy management, observability, compliance reporting, security controls, and integration with various CI/CD pipelines.

How does Tigera compare to its competitors?

Tigera is often noted for its strong focus on security and compliance in Kubernetes environments compared to competitors. It offers robust features specifically tailored for cloud-native applications.

Is Tigeras platform easy to use?

Many users find Tigeras platform user-friendly, with a clear interface and comprehensive documentation to assist in setup and ongoing management.

How easy is it to set up Tigeras product or service?

The setup process for Tigeras products, particularly Calico Cloud, is designed to be straightforward, with guided installation processes and support resources available to facilitate implementation.

Is Tigera reliable?

Tigera has a strong reputation for reliability in the industry, with many users citing its consistent performance and stability in production environments.

Does Tigera offer customer support?

Yes, Tigera provides customer support through various channels, including documentation, community forums, and direct support for customers with premium subscriptions.

How secure is Tigera’s platform?

Tigeras platform is designed with security as a priority, incorporating features such as encryption, network policies, and compliance monitoring to protect cloud-native applications.

Does Tigera integrate with other tools or platforms?

Yes, Tigeras products are designed to integrate seamlessly with other tools and platforms commonly used in DevOps workflows, including CI/CD tools and cloud service providers.

Can I use Tigera on mobile devices?

Tigeras products are primarily web-based and designed for use on desktops and laptops. Mobile compatibility may be limited as their services are optimised for larger screens.

What do users say about Tigera?

User feedback generally highlights Tigeras strong security features and ease of use, but some users have noted that initial configuration can require some technical expertise.

What are the pros and cons of Tigera?

Pros include strong security features, good integration capabilities, and a user-friendly interface. Cons may involve initial setup complexity and dependency on Kubernetes expertise.

How can I purchase Tigera’s services?

Services can be purchased directly from Tigeras website, where interested parties can also request a demo or consultation for specific needs.

What is the cancellation or refund policy for Tigera?

Tigeras cancellation and refund policy is typically outlined in the terms of service. It is advisable to review these terms or consult with Tigeras sales team for specific queries.

What are the common use cases for Tigera?

Common use cases for Tigera include securing Kubernetes deployments, managing network policies, improving observability of applications, and ensuring compliance in cloud-native environments.

Why choose Tigera over other options?

Tigera is often chosen for its dedicated focus on Kubernetes security and networking, with features that specifically address the challenges faced by cloud-native applications.

How easy is it to set up Tigera?

Setting up Tigeras products is generally straightforward, with documentation and support available to assist users through the installation process.

Does Tigera offer training or tutorials?

Yes, Tigera provides a range of training resources, including tutorials, documentation, and webinars to help users maximise the value of their products.

What languages does Tigera support?

Tigeras platform primarily supports English, but documentation and resources may also be available in other languages to accommodate a broader audience.

What problems does Tigera solve?

Tigera addresses challenges related to network security, visibility, and compliance in cloud-native environments, particularly for organisations deploying Kubernetes.

Is Tigera worth the investment?

Many users find Tigeras solutions to be a worthwhile investment, especially for organisations prioritising security and compliance in their Kubernetes deployments.