CertCentral

Frequently Asked Questions about CertCentral

Who are CertCentral?

CertCentral is a certificate management platform developed by DigiCert, a leading provider of digital certificates and security solutions. The platform is designed to simplify the management of SSL/TLS certificates, enabling organisations to secure their websites and applications efficiently.

What are CertCentrals products?

CertCentral offers a range of products including SSL/TLS certificates, code signing certificates, and digital signatures. These products aim to enhance website security, ensure secure code distribution, and provide secure document signing capabilities.

What services do CertCentral offer?

CertCentral provides services such as certificate lifecycle management, automated certificate issuance and renewal, and a comprehensive dashboard for tracking and managing certificates. These services aim to simplify the process of maintaining digital security.

What type of companies do CertCentrals products suit?

CertCentrals products are suitable for businesses of all sizes, from small enterprises to large corporations that require robust security measures for their online presence. Industries including e-commerce, finance, healthcare, and technology benefit from their solutions.

How much does CertCentrals product cost?

The cost of CertCentrals products varies based on the type of certificate, the level of validation required, and the number of domains being secured. For specific pricing, potential customers are encouraged to contact CertCentral directly or visit their pricing page for detailed information.

Does CertCentral offer a free trial?

CertCentral does not typically offer a free trial for its services. However, prospective users can request a demo to understand the platforms capabilities before making a decision.

What discounts does CertCentral offer on their products?

CertCentral occasionally provides promotions or discounts, particularly for bulk purchases or annual subscriptions. It is advisable to check their website or subscribe to their newsletter for the latest offers.

Are there any hidden fees or additional costs with CertCentral?

CertCentral is transparent about its pricing; however, additional costs may arise depending on specific services, such as expedited issuance or additional support. It is recommended to review the pricing details thoroughly or inquire directly with their sales team.

Who uses CertCentrals products?

CertCentrals products are used by IT professionals, security teams, and webmasters who are responsible for managing digital certificates within their organisations. Their solutions are particularly beneficial for those managing multiple certificates across various domains.

What are the main features of CertCentrals products/services?

Main features include automated certificate management, real-time monitoring of certificate status, easy issuance and renewal processes, and integration capabilities with various web and application servers.

How does CertCentral compare to its competitors?

CertCentral is known for its comprehensive management features, user-friendly interface, and strong customer support, which can set it apart from competitors. However, the choice of platform will depend on specific organisational needs and priorities.

Is CertCentrals platform easy to use?

Yes, CertCentrals platform is designed with user experience in mind, featuring an intuitive interface that simplifies the management of certificates, making it accessible even for less technical users.

How easy is it to set up CertCentrals product or service?

Setting up CertCentral is relatively straightforward. Users can follow guided steps during the onboarding process, and assistance is available for those who require additional support.

Is CertCentral reliable?

CertCentral is backed by DigiCert, a reputable company in the digital security space, known for its reliability and high standards in certificate management, making it a trusted choice for many organisations.

Does CertCentral offer customer support?

Yes, CertCentral provides customer support through various channels, including email, phone, and a comprehensive help centre with resources and documentation to assist users in resolving issues.

How secure is CertCentral’s platform?

CertCentral employs robust security measures, including encryption and compliance with industry standards, to ensure the safety of users data and certificate management practices.

Does CertCentral integrate with other tools or platforms?

Yes, CertCentral offers integration capabilities with various tools and platforms, allowing for seamless management of digital certificates within existing workflows and systems.

Can I use CertCentral on mobile devices?

While CertCentral is primarily designed for desktop use, the platform is accessible via mobile devices through web browsers, allowing users to manage certificates on the go.

What do users say about CertCentral?

User reviews of CertCentral generally highlight its ease of use, comprehensive features, and effective customer support. However, some users have noted that pricing may be higher compared to some competitors.

What are the pros and cons of CertCentral?

Pros: User-friendly interface, automated management, strong customer support, and comprehensive features.
Cons: Pricing may be on the higher side for some users, and there may be a learning curve for advanced features.

How can I purchase CertCentral’s services?

CertCentrals services can be purchased directly from their website. Interested customers can choose from available products and follow the checkout process to complete their purchase.

What is the cancellation or refund policy for CertCentral?

CertCentral typically follows a standard refund policy which allows for cancellations within a specified timeframe after purchase. Users should review the policy on their website for specific details.

What are the common use cases for CertCentral?

Common use cases include managing SSL/TLS certificates for websites, securing application programming interfaces (APIs), and ensuring safe code distribution through code signing certificates.

Why choose CertCentral over other options?

Choosing CertCentral may be beneficial for those seeking a comprehensive, user-friendly certificate management solution with strong customer support and integration capabilities, particularly for organisations with complex certificate needs.

How easy is it to set up CertCentral?

Setting up CertCentral is designed to be user-friendly, with clear instructions and support available to assist users through the initial setup process.

Does CertCentral offer training or tutorials?

Yes, CertCentral provides training resources and tutorials through its help centre to assist users in effectively utilising the platform and its features.

What languages does CertCentral support?

CertCentral primarily supports English, but users may also find resources and documentation in other languages depending on their specific requirements. It is advisable to check with customer support for more details.

What problems does CertCentral solve?

CertCentral addresses challenges related to certificate management, such as tracking expiry dates, automating renewals, and ensuring compliance with security standards, ultimately enhancing the overall security posture of organisations.

Is CertCentral worth the investment?

CertCentral can be considered a worthwhile investment for organisations that manage multiple certificates and require a reliable, efficient solution for maintaining digital security. The overall value will depend on specific use cases and organisational needs.