Chartboost

Frequently Asked Questions about Chartboost

Who are Chartboost?

Chartboost is a mobile advertising platform that enables developers to promote their apps and monetise their mobile games and applications through targeted advertising solutions. Founded in 2011, Chartboost has become a leading player in the mobile advertising industry, serving both app developers and advertisers.

What are Chartboosts products?

Chartboost offers several products including:

• Chartboost SDK: A software development kit that allows developers to integrate ads into their mobile apps.
• Chartboost Ads: A platform for displaying video and interstitial ads within mobile apps.
• Chartboost Monetisation: Tools and services to help app developers maximise their ad revenue.
• Chartboost Analytics: A suite of analytics tools to track user engagement and ad performance.

What services do Chartboost offer?

Chartboost provides services such as mobile ad serving, app monetisation strategies, user acquisition campaigns, and comprehensive analytics to help developers understand their audience and optimise their ad performance.

What type of companies do Chartboosts products suit?

Chartboosts products are suitable for mobile app developers, game developers, and advertisers looking to reach mobile audiences. They cater to small indie developers as well as large enterprises in the gaming and mobile sectors.

How much do Chartboosts products cost?

Chartboost operates on a performance-based pricing model with costs varying based on ad placements and performance metrics such as Cost Per Click (CPC) or Cost Per Thousand Impressions (CPM). Specific pricing details are available upon request or through the Chartboost platform.

Does Chartboost offer a free trial?

Chartboost does not specifically offer a free trial. However, app developers can access the platforms services without upfront costs, as they only pay based on the performance of their campaigns.

What discounts does Chartboost offer on their products?

Chartboost does not publicly advertise discounts; however, they may provide promotional offers or custom pricing based on the scale of ad spend or partnerships. It is advisable to contact their sales team for specific inquiries.

Are there any hidden fees or additional costs with Chartboost?

Chartboost operates transparently regarding fees. There are no hidden fees; however, costs are incurred based on campaign performance and ad placements. It is important for users to review terms and pricing structures clearly.

Who uses Chartboosts products?

Chartboosts products are primarily used by mobile game developers, app developers, and advertisers. This includes independent developers, mid-sized studios, and large gaming companies seeking to boost their app visibility and revenue.

What are the main features of Chartboosts products/services?

The main features include:

• In-app advertising solutions including interstitials and rewarded videos.
• Comprehensive analytics to monitor ad performance and user engagement.
• Customisable ad formats to suit various app designs.
• Direct access to a large network of advertisers.

How does Chartboost compare to its competitors?

Chartboost is known for its focus on mobile games and strong user acquisition tools. Compared to competitors like AdMob and Unity Ads, Chartboost offers unique features tailored specifically for game developers, though the best choice depends on specific business needs and target audiences.

Is Chartboosts platform easy to use?

Yes, Chartboosts platform is designed to be user-friendly, providing straightforward navigation and a clean interface that makes it easy for developers to set up and manage their ad campaigns.

How easy is it to set up Chartboosts product or service?

Setting up Chartboost is relatively easy. Developers can integrate the SDK into their apps with comprehensive documentation and support provided by Chartboost, allowing for a quick onboarding process.

Is Chartboost reliable?

Chartboost is regarded as a reliable platform within the mobile advertising industry, backed by a large network of developers and advertisers. Their track record of performance and uptime supports this reputation.

Does Chartboost offer customer support?

Yes, Chartboost provides customer support through various channels including email, a dedicated help centre, and community forums for developers to seek assistance and share experiences.

How secure is Chartboost’s platform?

Chartboost implements robust security measures to protect user data and transactions, including encryption and secure data handling practices, ensuring a secure environment for both developers and advertisers.

Does Chartboost integrate with other tools or platforms?

Yes, Chartboost offers integration capabilities with various analytics and development tools, allowing developers to streamline their advertising efforts and data analysis processes. Specific integrations can be found in their documentation.

Can I use Chartboost on mobile devices?

Chartboost is primarily designed for mobile app developers, and while its platform can be accessed via mobile devices for management purposes, the integration of the SDK is specifically for mobile apps.

What do users say about Chartboost?

User reviews of Chartboost generally highlight its effectiveness in monetisation and user acquisition, as well as its ease of use. However, some users note that ad fill rates can vary.

What are the pros and cons of Chartboost?

Pros: User-friendly interface, strong mobile game focus, effective monetisation tools.
Cons: Variable ad fill rates, potential competition for ad space.

How can I purchase Chartboost’s services?

Developers can sign up for Chartboost directly on their website, where they can access the platform and configure their advertising campaigns without any upfront costs.

What is the cancellation or refund policy for Chartboost?

Chartboost operates on a performance-based model, meaning users are charged based on ad performance rather than upfront fees. As such, there is no specific cancellation policy for services, but users can stop their campaigns at any time without penalty.

What are the common use cases for Chartboost?

Common use cases for Chartboost include app monetisation through ads, user acquisition for new app launches, and engagement strategies for existing apps to retain users and drive revenue.

Why choose Chartboost over other options?

Chartboost is particularly advantageous for mobile game developers due to its specialised tools for app monetisation and user acquisition, along with its extensive network that can help maximise ad revenue.

How easy is it to set up Chartboost?

Setting up Chartboost is straightforward, with detailed documentation and support available to assist developers in integrating the SDK and launching their advertising campaigns efficiently.

Does Chartboost offer training or tutorials?

Yes, Chartboost provides resources including tutorials, guides, and documentation to help users understand how to effectively use their platform and optimise their ad campaigns.

What languages does Chartboost support?

Chartboost primarily supports English; however, their platform may offer additional language support in specific regions or through collaboration with developers.

What problems does Chartboost solve?

Chartboost addresses challenges in mobile app monetisation and user acquisition, providing tools to help developers effectively promote their apps and generate revenue through advertising.

Is Chartboost worth the investment?

For mobile app developers, particularly in the gaming sector, Chartboost can be a valuable investment due to its targeted advertising solutions and potential for revenue generation through effective monetisation strategies.