ChiroTouch

Frequently Asked Questions about ChiroTouch

Who are ChiroTouch?

ChiroTouch is a leading provider of practice management software specifically designed for chiropractic practices. Founded in 2004, the company aims to enhance the operational efficiency of chiropractic clinics through innovative technology solutions.

What are ChiroTouchs products?

ChiroTouch offers a comprehensive practice management software suite that includes features for electronic health records (EHR), billing, scheduling, and patient engagement. Their platform is tailored to meet the unique needs of chiropractic professionals.

What services do ChiroTouch offer?

ChiroTouch provides a range of services, including software training, customer support, and implementation assistance. They also offer ongoing updates to their software to ensure compliance with industry standards.

What type of companies do ChiroTouchs products suit?

ChiroTouchs products are suited for chiropractic practices of all sizes, from solo practitioners to large multi-location clinics, looking for efficient management solutions to enhance patient care and streamline operations.

How much does ChiroTouchs product cost?

The cost of ChiroTouchs products varies based on the specific features and services chosen. Pricing details are typically provided upon request, ensuring tailored solutions for each practices needs.

Does ChiroTouch offer a free trial?

Yes, ChiroTouch offers a free demo of their software, allowing potential customers to explore the features and functionality before making a purchasing decision.

What discounts does ChiroTouch offer on their products?

ChiroTouch occasionally offers promotional discounts, particularly for new customers or during specific events. Interested individuals are encouraged to check their website or contact sales for current offers.

Are there any hidden fees or additional costs with ChiroTouch?

ChiroTouch is transparent about its pricing. However, additional costs may arise from optional features or services, such as training sessions or integrations with third-party applications.

Who uses ChiroTouchs products?

ChiroTouchs products are used by chiropractors, chiropractic clinics, and healthcare professionals who require efficient practice management solutions to improve patient care and operational workflows.

What are the main features of ChiroTouchs products/services?

Main features include electronic health records (EHR), billing and coding, appointment scheduling, patient communication tools, reporting and analytics, and compliance management.

How does ChiroTouch compare to its competitors?

ChiroTouch is recognised for its chiropractic-specific features, user-friendly interface, and strong customer support. While competitors may offer broader practice management solutions, ChiroTouch focuses on the unique needs of chiropractic practices.

Is ChiroTouchs platform easy to use?

Yes, ChiroTouchs platform is designed with user-friendliness in mind, featuring intuitive navigation and accessible support resources to assist users in maximising the softwares potential.

How easy is it to set up ChiroTouchs product or service?

Setting up ChiroTouch is generally straightforward, with dedicated support teams available to assist with the implementation process. Users can expect guidance through initial setup and training.

Is ChiroTouch reliable?

ChiroTouch is considered a reliable solution within the chiropractic industry, with a strong reputation for uptime and consistent updates to ensure compliance and functionality.

Does ChiroTouch offer customer support?

Yes, ChiroTouch provides customer support via multiple channels, including phone, email, and live chat, ensuring users can receive assistance when needed.

How secure is ChiroTouch’s platform?

ChiroTouch employs robust security measures to protect patient data, including encryption, secure data storage, and compliance with HIPAA regulations to ensure confidentiality and security.

Does ChiroTouch integrate with other tools or platforms?

Yes, ChiroTouch integrates with various third-party applications and tools, enhancing its functionality and allowing users to customise their practice management solutions.

Can I use ChiroTouch on mobile devices?

ChiroTouch offers a mobile-friendly interface, allowing users to access their practice management tools on smartphones and tablets, facilitating on-the-go management of patient care.

What do users say about ChiroTouch?

Users typically praise ChiroTouch for its comprehensive features tailored to chiropractic practices, ease of use, and responsive customer support. Some may note initial setup challenges but appreciate the long-term benefits.

What are the pros and cons of ChiroTouch?

Pros: Specialised chiropractic features, strong customer support, user-friendly interface.
Cons: Potentially higher cost compared to non-specialised solutions, initial learning curve for new users.

How can I purchase ChiroTouch’s services?

ChiroTouchs services can be purchased directly through their website or by contacting their sales team for tailored solutions and pricing information.

What is the cancellation or refund policy for ChiroTouch?

ChiroTouch has a specific cancellation and refund policy that is outlined during the purchasing process. Customers should review these details to understand their options fully.

What are the common use cases for ChiroTouch?

Common use cases include managing patient records, scheduling appointments, billing and invoicing, and tracking treatment outcomes in chiropractic practices.

Why choose ChiroTouch over other options?

Choosing ChiroTouch is advantageous for chiropractic practices seeking a solution tailored specifically to their needs, with features designed to enhance patient care and streamline operations.

How easy is it to set up ChiroTouch?

ChiroTouch is designed for easy setup, with comprehensive support and resources available to guide users through the initial configuration and training.

Does ChiroTouch offer training or tutorials?

Yes, ChiroTouch provides training resources and tutorials, including webinars and documentation, to help users maximise their understanding and use of the software.

What languages does ChiroTouch support?

ChiroTouch primarily operates in English. Users should confirm with customer support regarding any specific language needs or options.

What problems does ChiroTouch solve?

ChiroTouch addresses common challenges in chiropractic practice management, such as inefficient scheduling, billing inaccuracies, and the need for streamlined patient record management.

Is ChiroTouch worth the investment?

Many chiropractic practices find ChiroTouch to be a worthwhile investment due to its tailored features, improved operational efficiency, and potential to enhance patient satisfaction and retention.