Citavi

Frequently Asked Questions about Citavi

Who are Citavi?

Citavi is a comprehensive reference management and knowledge organisation software developed by Swiss Academic Software. It is designed to assist researchers, students, and academic professionals in managing bibliographic information, tasks, and research projects effectively.

What are Citavis products?

Citavi offers a single product known as Citavi, which includes features for reference management, task planning, and knowledge organisation. The software is available in two versions: Citavi Free and Citavi for Students/Professors.

What services do Citavi offer?

Citavi provides software services for reference management, including citation generation, project management tools, and collaboration features for teams. Additionally, they offer support and training services to help users maximise the softwares potential.

What type of companies do Citavis products suit?

Citavis products are suitable for academic institutions, research organisations, and individual researchers. It is particularly beneficial for universities, colleges, and libraries that require effective reference management and project organisation tools.

How much does Citavis product cost?

Citavi offers a free version with limited features and a paid version which varies in price based on the type of user (students, professors, or institutional licenses). Pricing details can be found on their official website.

Does Citavi offer a free trial?

Yes, Citavi offers a free version that allows users to explore its core features. There is also a free trial period available for the paid version, allowing users to evaluate the full capabilities of the software before committing to a purchase.

What discounts does Citavi offer on their products?

Citavi provides discounts for students and educational institutions. Specific details about discounts can be found on their website or by contacting their sales department directly.

Are there any hidden fees or additional costs with Citavi?

Citavi does not have hidden fees; however, users should be aware that additional costs may arise if they require advanced features or additional user licenses beyond what is included in the free or standard version.

Who uses Citavis products?

Citavi is used by students, researchers, academics, and professionals in various fields who require an efficient way to manage references and organise research materials.

What are the main features of Citavis products/services?

Key features of Citavi include reference management, citation generation, task planning, knowledge organisation, collaboration tools, and cloud-based access for multiple users.

How does Citavi compare to its competitors?

Citavi is often compared to other reference management tools like EndNote and Mendeley. It is noted for its comprehensive planning features and user-friendly interface, making it a strong contender in the academic software market.

Is Citavis platform easy to use?

Citavi is generally regarded as user-friendly, with a well-structured interface that facilitates easy navigation and access to features, making it suitable for users with varying levels of technical expertise.

How easy is it to set up Citavis product or service?

Setting up Citavi is straightforward. Users can download the software from the website, follow the installation prompts, and start creating projects with minimal configuration required.

Is Citavi reliable?

Citavi is regarded as a reliable tool for reference management, with consistent updates and support from the developers, ensuring that it meets the evolving needs of users.

Does Citavi offer customer support?

Yes, Citavi offers customer support through various channels, including email, user forums, and extensive documentation to assist users with any issues or questions they may have.

How secure is Citavi’s platform?

Citavi employs security measures to protect user data, including encryption and secure cloud storage options. Users are encouraged to follow best practices for data protection while using the software.

Does Citavi integrate with other tools or platforms?

Yes, Citavi integrates with various academic databases and word processors like Microsoft Word, allowing users to import references easily and manage citations within their documents.

Can I use Citavi on mobile devices?

Currently, Citavi does not offer a dedicated mobile app; however, users can access their projects through a web browser on mobile devices using Citavi Cloud.

What do users say about Citavi?

Users generally praise Citavi for its comprehensive features and ease of use but may note a learning curve for new users. Feedback often highlights the effective organisation and task management capabilities.

What are the pros and cons of Citavi?

Pros: Comprehensive features, user-friendly interface, good support resources. Cons: May have a steep learning curve for beginners, limited mobile functionality.

How can I purchase Citavi’s services?

Citavis services can be purchased directly from their website. Users can select their desired version and follow the steps to complete the purchase online.

What is the cancellation or refund policy for Citavi?

Citavi offers a refund policy for purchases made within a specific timeframe. Users should refer to their website or contact customer support for detailed information on cancellation and refunds.

Who uses Citavi?

Citavi is primarily used by academics, researchers, students, and professionals who engage in scholarly writing and research projects across various disciplines.

What are the common use cases for Citavi?

Common use cases include managing bibliographies for academic papers, organising research projects, and coordinating collaborative efforts among research teams.

Why choose Citavi over other options?

Citavi offers a unique combination of reference management, task planning, and knowledge organisation features, making it a comprehensive solution for researchers who need to manage multiple aspects of their projects.

How easy is it to set up Citavi?

Setting up Citavi is a simple process that involves downloading the software, installing it, and creating an account or logging in to access features.

Does Citavi offer training or tutorials?

Yes, Citavi provides a variety of training resources, including tutorials, webinars, and user manuals, to help users understand and effectively utilise the software.

What languages does Citavi support?

Citavi supports multiple languages, including English and German, making it accessible to a wide range of users globally.

What problems does Citavi solve?

Citavi helps researchers manage and organise references, streamline the writing process, and improve productivity through effective task management and collaboration tools.

Is Citavi worth the investment?

Citavi is considered a valuable investment for students and researchers who require robust tools for reference management and research organisation, especially for those engaged in extensive academic work.