Clari

Frequently Asked Questions about Clari

Who are Clari?

Clari is a revenue operations platform that helps businesses improve their sales forecasting, pipeline management, and overall revenue performance. Founded in 2012, Clari is designed to provide visibility and insights into the sales process, enabling organisations to make informed decisions and drive growth.

What are Claris products?

Clari offers a range of products focused on revenue operations, including:

• Clari Sales: A platform for sales teams to manage their pipelines and forecasts effectively.
• Clari Insights: Provides analytics and insights into sales performance and trends.
• Clari Pipeline: A tool for visualising and managing sales pipelines in real-time.

What services do Clari offer?

Clari provides various services including implementation, training, and customer support to ensure that clients can effectively utilise their products. They also offer consulting services to optimise revenue operations strategies.

What type of companies do Claris products suit?

Claris products are suitable for businesses of all sizes, particularly those in the technology, finance, and professional services sectors that require robust sales forecasting and pipeline management tools. The platform is especially beneficial for organisations with complex sales processes.

How much does Claris product cost?

Clari does not publicly disclose specific pricing on their website, as costs can vary based on the size of the company, the number of users, and the specific product features required. Interested customers are encouraged to contact Clari for a tailored quote.

Does Clari offer a free trial?

Clari does not currently offer a free trial of their products. However, potential customers may request a demo to see the platform in action and understand how it can meet their needs.

What discounts does Clari offer on their products?

Clari does not publicly advertise any discounts or promotional offers. For information regarding potential discounts, customers are advised to contact Clari directly.

Are there any hidden fees or additional costs with Clari?

Clari aims for transparency in its pricing; however, additional costs may arise depending on customisation options, integrations, or support services. It is recommended to clarify any potential additional costs during the sales process.

Who uses Claris products?

Claris products are used by sales teams, revenue operations professionals, and business leaders across various industries who need to enhance their sales performance and optimise revenue generation.

What are the main features of Claris products/services?

Main features of Clari include:

• Real-time sales pipeline management
• Automated forecasting and insights
• Collaboration tools for sales teams
• Integration with existing CRM systems
• Customisable dashboards and reporting

How does Clari compare to its competitors?

Clari is often compared to other revenue operations and sales management platforms like Salesforce and HubSpot. Clari is noted for its focus on pipeline visibility and predictive analytics, which can offer advantages for organisations looking for advanced forecasting capabilities.

Is Claris platform easy to use?

Clari is designed with user experience in mind, offering an intuitive interface that allows users to navigate the platform with ease. Many users report a smooth onboarding process, aided by the training and support provided by Clari.

How easy is it to set up Claris product or service?

Setting up Clari typically involves an implementation process that may take from a few weeks to a couple of months, depending on the complexity of the organisations needs. Clari provides support during this process to facilitate a smooth setup.

Is Clari reliable?

Clari is considered a reliable platform, with many businesses depending on it for accurate sales forecasting and pipeline management. The company focuses on maintaining high levels of uptime and performance.

Does Clari offer customer support?

Yes, Clari offers customer support through various channels, including email, phone, and an online help centre. Clients can access resources such as FAQs, guides, and tutorials to assist them with the platform.

How secure is Claris platform?

Clari takes data security seriously, employing industry-standard security measures to protect customer data. This includes encryption, regular security audits, and compliance with relevant regulations.

Does Clari integrate with other tools or platforms?

Yes, Clari integrates with various CRM systems and other business tools, including Salesforce, Microsoft Dynamics, and productivity applications. This enables users to streamline their workflows and enhance productivity.

Can I use Clari on mobile devices?

Clari offers a mobile application, allowing users to access the platform and manage their sales activities on the go. This ensures that users can stay connected and informed, regardless of their location.

What do users say about Clari?

User feedback about Clari is generally positive, with many praising its ease of use, the accuracy of forecasting, and the valuable insights provided. Some users have noted challenges with integration, depending on existing systems.

What are the pros and cons of Clari?

Pros:

• Intuitive interface
• Strong forecasting capabilities
• Good customer support

Cons:

• Integration challenges with certain platforms
• Cost may be a consideration for smaller businesses

How can I purchase Claris services?

Interested customers can purchase Claris services by contacting their sales team through the website. A representative will guide potential clients through the process, including any necessary demos and pricing discussions.

What is the cancellation or refund policy for Clari?

Claris cancellation and refund policy may vary based on the terms of the contract signed by the customer. It is advisable to review the contract or speak directly with Claris customer support for specific details.

What are the common use cases for Clari?

Common use cases for Clari include:

• Sales forecasting and pipeline management
• Tracking sales performance and trends
• Aligning sales and marketing efforts

Why choose Clari over other options?

Clari is often chosen for its advanced predictive analytics capabilities, ease of use, and focus on revenue operations, which may provide a more tailored solution for businesses looking to enhance their sales processes compared to other platforms.

How easy is it to set up Clari?

Clari provides a structured onboarding process, which is generally considered straightforward, though the complexity of integration with existing systems can affect the overall ease of setup.

Does Clari offer training or tutorials?

Yes, Clari offers various training resources, including tutorials, webinars, and documentation to help users maximise their use of the platform and understand its features effectively.

What languages does Clari support?

Clari primarily supports English. For specific language support or localisation options, it is advisable to contact their customer service for detailed information.

What problems does Clari solve?

Clari addresses common challenges in sales and revenue operations, including inaccurate forecasting, lack of pipeline visibility, and difficulties in collaboration among sales teams. The platform aims to enhance overall sales effectiveness and decision-making.

Is Clari worth the investment?

The value of investing in Clari depends on the specific needs and size of the organisation. Many users find that the platforms insights and capabilities lead to improved sales performance, making it a worthwhile investment for revenue-focused businesses.