CleanBrowsing

Frequently Asked Questions about CleanBrowsing

Who are CleanBrowsing?

CleanBrowsing is a DNS service provider that focuses on providing secure and family-friendly internet browsing experiences. The company aims to protect users from inappropriate content by offering various filtering options through its DNS servers.

What are CleanBrowsings products?

CleanBrowsing offers DNS filtering services, which include three primary filtering options: Family Filter, Adult Filter, and Security Filter. Each option is designed to block different categories of content based on user preferences.

What services do CleanBrowsing offer?

In addition to DNS filtering, CleanBrowsing provides tools and resources to help users set up and configure their DNS settings across various devices and networks. They also offer performance monitoring and support for users needing assistance.

What type of companies do CleanBrowsings products suit?

CleanBrowsings products are suitable for families, educational institutions, businesses, and organisations that require content filtering and security enhancements for their internet usage.

How much does CleanBrowsings product cost?

CleanBrowsing offers a free tier that allows users to access basic DNS filtering services. For more advanced features and increased performance, they provide paid plans with different pricing structures, which can be found on their website.

Does CleanBrowsing offer a free trial?

Yes, CleanBrowsing offers a free tier that allows users to try their DNS filtering services without any cost. Users can upgrade to a paid plan for additional features as needed.

What discounts does CleanBrowsing offer on their products?

CleanBrowsing occasionally provides discounts for annual subscriptions or promotions during special events. It is advisable to check their website or subscribe to their newsletter for the latest offers.

Are there any hidden fees or additional costs with CleanBrowsing?

CleanBrowsing does not have hidden fees. Users can access the free tier without costs, and paid plans are clearly priced on their website, with no additional charges unless specified.

Who uses CleanBrowsings products?

CleanBrowsings products are used by families seeking content filtering, schools wanting to create safe browsing environments for students, and businesses looking to enhance security and maintain productivity.

What are the main features of CleanBrowsings products/services?

Main features of CleanBrowsing include customizable DNS filtering options, easy setup for various devices, real-time protection against malware, and performance monitoring. Users can choose from different filtering levels to suit their specific needs.

How does CleanBrowsing compare to its competitors?

CleanBrowsing is known for its user-friendly interface and effective filtering capabilities. Compared to competitors, it offers a straightforward setup process and a strong focus on family-friendly browsing, although specific features may vary across providers.

Is CleanBrowsings platform easy to use?

Yes, CleanBrowsings platform is designed to be user-friendly, with clear instructions and a simple setup process for both technical and non-technical users.

How easy is it to set up CleanBrowsings product or service?

Setting up CleanBrowsing is relatively easy. Users can follow step-by-step instructions available on their website to configure their devices or networks to use CleanBrowsings DNS servers.

Is CleanBrowsing reliable?

CleanBrowsing is generally regarded as a reliable service, with a good uptime record and positive user feedback regarding its effectiveness in filtering content and enhancing security.

Does CleanBrowsing offer customer support?

Yes, CleanBrowsing offers customer support through their website, including a knowledge base, FAQs, and contact options for users requiring assistance.

How secure is CleanBrowsing’s platform?

CleanBrowsing employs robust security measures, including DNSSEC and secure DNS protocols, to ensure user data is protected and the browsing experience is secure from malicious threats.

Does CleanBrowsing integrate with other tools or platforms?

CleanBrowsing primarily functions as a DNS service, which means it can be integrated with any device or platform that allows DNS configuration, including routers, computers, and mobile devices.

Can I use CleanBrowsing on mobile devices?

Yes, CleanBrowsing can be used on mobile devices by configuring the DNS settings on smartphones and tablets, allowing users to benefit from content filtering on the go.

What do users say about CleanBrowsing?

User reviews of CleanBrowsing are generally positive, with many appreciating the ease of use, effective filtering capabilities, and the value of the free tier. Some users mention the need for more advanced features in the paid plans.

What are the pros and cons of CleanBrowsing?

Pros: User-friendly setup, effective content filtering, free tier available, strong focus on family safety.
Cons: Some advanced features are limited to paid plans, and occasional user reports of false positives in content filtering.

How can I purchase CleanBrowsing’s services?

Users can purchase CleanBrowsings services directly from their website, where they can select a plan and complete the payment process online.

What is the cancellation or refund policy for CleanBrowsing?

CleanBrowsings cancellation policy allows users to cancel their subscription at any time. Refund policies may vary; users should refer to the terms of service on their website for specific details.

Who uses CleanBrowsing?

CleanBrowsing is used by a diverse range of customers, including families, educators, and businesses that want to ensure safe browsing practices within their environments.

What are the common use cases for CleanBrowsing?

Common use cases include parental controls for children, safe browsing in educational settings, and security enhancements for organisational networks to prevent access to harmful content.

Why choose CleanBrowsing over other options?

Choosing CleanBrowsing may be beneficial for users prioritising family-friendly browsing and ease of setup, along with a reliable service that offers a free tier for initial use.

How easy is it to set up CleanBrowsing?

Setting up CleanBrowsing is straightforward, with comprehensive guides available on their website. Users can configure their devices in just a few minutes.

Does CleanBrowsing offer training or tutorials?

CleanBrowsing provides tutorials and guides on their website to assist users in setting up and optimising their DNS service effectively.

What languages does CleanBrowsing support?

CleanBrowsing primarily operates in English, but their website may offer translated content or support depending on the users location or needs.

What problems does CleanBrowsing solve?

CleanBrowsing addresses issues related to internet safety, inappropriate content access, and malware threats by providing effective DNS filtering solutions.

Is CleanBrowsing worth the investment?

For users seeking enhanced online safety and content filtering, CleanBrowsing is generally considered a worthwhile investment, particularly with its free tier providing basic functionality.