Frequently Asked Questions about Clear Books

Who are Clear Books?

Clear Books is a UK-based online accounting software provider that aims to simplify the accounting process for small businesses. Established in 2011, the company focuses on delivering a user-friendly platform that caters to the needs of accountants and business owners alike.

What are Clear Books products?

Clear Books offers a range of products including an online accounting software solution designed for small businesses, as well as tools for managing invoicing, expenses, payroll, and tax compliance.

What services do Clear Books offer?

Clear Books provides various services including cloud-based accounting, bookkeeping, invoicing, financial reporting, payroll processing, and support for VAT submissions.

What type of companies do Clear Books products suit?

Clear Books products are primarily suited for small to medium-sized enterprises (SMEs) across various sectors looking for an accessible and efficient accounting solution.

How much do Clear Books products cost?

Clear Books offers several pricing plans tailored to different business needs, starting from a basic plan to more comprehensive options. Pricing details can be found directly on their website.

Does Clear Books offer a free trial?

Yes, Clear Books typically offers a free trial period that allows potential users to explore the software and its features before committing to a subscription.

What discounts does Clear Books offer on their products?

Clear Books occasionally provides discounts for annual subscriptions or promotional offers. It is advisable to check their website for the most current deals.

Are there any hidden fees or additional costs with Clear Books?

Clear Books is transparent about its pricing. However, users should review the terms of service to understand any potential additional costs, such as fees for extra users or specific features.

Who uses Clear Books products?

Clear Books is commonly used by small business owners, accountants, and bookkeepers who require a straightforward and efficient accounting solution.

What are the main features of Clear Books products/services?

Main features include invoicing, expense tracking, bank reconciliation, financial reporting, VAT management, payroll processing, and integrations with other business tools.

How does Clear Books compare to its competitors?

Clear Books is often compared to other accounting software providers like Xero and QuickBooks. It is noted for its simplicity and focus on the UK market, which may appeal to local users seeking tailored solutions.

Is Clear Books platform easy to use?

Yes, Clear Books is designed to be user-friendly, with an intuitive interface that simplifies navigation and reduces the learning curve for new users.

How easy is it to set up Clear Books product or service?

Setting up Clear Books is generally straightforward, with guided setup processes and support available to assist users in getting started.

Is Clear Books reliable?

Clear Books has established a reputation for reliability, with a secure platform that ensures data integrity and availability for users.

Does Clear Books offer customer support?

Yes, Clear Books provides customer support through various channels including email, live chat, and an extensive knowledge base to assist users with their queries.

How secure is Clear Books platform?

Clear Books employs industry-standard security measures including data encryption and secure servers to protect user information and ensure compliance with data protection regulations.

Does Clear Books integrate with other tools or platforms?

Yes, Clear Books integrates with a variety of third-party applications and services, enhancing its functionality and allowing for streamlined workflows.

Can I use Clear Books on mobile devices?

Clear Books offers a mobile-friendly version of its software, allowing users to access their accounts and manage finances on the go via browsers on mobile devices.

What do users say about Clear Books?

User feedback generally highlights Clear Books ease of use, accessibility, and customer support as positive aspects, while some may note limitations in advanced features compared to larger software solutions.

What are the pros and cons of Clear Books?

Pros include user-friendly interface, strong customer support, and tailored solutions for UK businesses. Cons may include fewer advanced features compared to larger competitors.

How can I purchase Clear Books services?

Users can purchase Clear Books services directly through their website by selecting a subscription plan that fits their needs.

What is the cancellation or refund policy for Clear Books?

Clear Books provides users with the option to cancel their subscription at any time. Refund policies may vary, so it is recommended to review the terms on their website.

What are the common use cases for Clear Books?

Common use cases include managing invoices, tracking expenses, preparing financial statements, and ensuring compliance with VAT regulations.

Why choose Clear Books over other options?

Clear Books is particularly advantageous for UK-based small businesses due to its localised features, compliance support, and user-friendly design.

Does Clear Books offer training or tutorials?

Yes, Clear Books provides training resources including tutorials, webinars, and documentation to assist users in maximising the software’s capabilities.

What languages does Clear Books support?

Clear Books primarily supports English, catering to the UK market. Multilingual support may not be available.

What problems does Clear Books solve?

Clear Books addresses common accounting challenges faced by small businesses, such as simplifying bookkeeping, automating invoicing, and ensuring compliance with tax regulations.

Is Clear Books worth the investment?

For small businesses seeking an efficient, user-friendly accounting solution, Clear Books typically offers good value for money, particularly with its range of features tailored to the UK market.