Clear Impact Scorecard

Frequently Asked Questions about ClearImpact

Who are ClearImpact?

ClearImpact is a software company dedicated to providing solutions for performance management and outcome measurement. They focus on helping organisations, particularly in the public and non-profit sectors, to track and improve their performance in delivering services and programmes.

What are ClearImpacts products?

ClearImpact offers a range of products, including ClearImpact Scorecard, a performance management tool, and ClearImpact Outcomes, which helps organisations measure and manage their outcomes effectively. These tools are designed to support data-driven decision-making.

What services do ClearImpact offer?

ClearImpact provides consulting services, training, and support to help organisations implement their software solutions effectively. They also offer tailored assistance to ensure that clients can maximise the benefits of their products.

What type of companies do ClearImpacts products suit?

ClearImpacts products are primarily suited for public sector organisations, non-profits, and community-based organisations that require effective performance management and outcome measurement solutions.

How much does ClearImpacts product cost?

Pricing for ClearImpacts products varies based on the specific solutions and services required. Interested parties are encouraged to contact ClearImpact for a customised quote tailored to their organisational needs.

Does ClearImpact offer a free trial?

ClearImpact does not explicitly advertise a free trial on their website. However, potential customers are advised to reach out to their sales team to inquire about any trial or demo options that may be available.

What discounts does ClearImpact offer on their products?

Information regarding discounts is not readily available on ClearImpacts website. It is recommended to contact the company directly for details on any discounts or special offers that may be applicable.

Are there any hidden fees or additional costs with ClearImpact?

ClearImpact strives for transparency in pricing. However, potential clients should discuss all costs during the initial consultation to ensure there are no unexpected fees associated with the product or service.

Who uses ClearImpacts products?

ClearImpacts products are used by various organisations, including government agencies, non-profit organisations, and community service providers that need to track performance and outcomes effectively.

What are the main features of ClearImpacts products/services?

Main features of ClearImpacts products include performance dashboards, outcome measurement tools, data visualisation, and reporting capabilities. These features help organisations monitor their progress towards achieving their goals.

How does ClearImpact compare to its competitors?

ClearImpact differentiates itself through its focus on public-sector and non-profit organisations, offering tailored solutions that address the unique challenges these sectors face. Compared to competitors, ClearImpact’s tools are designed specifically for performance management and outcome measurement.

Is ClearImpacts platform easy to use?

ClearImpact aims to provide a user-friendly experience. Users generally find the platform intuitive, but the ease of use may vary depending on the users familiarity with performance management software.

How easy is it to set up ClearImpacts product or service?

Setting up ClearImpacts products typically involves an initial consultation to assess organisational needs, followed by guided implementation. The process is designed to be straightforward, although the complexity may depend on the specific requirements of the organisation.

Is ClearImpact reliable?

ClearImpact is regarded as a reliable provider of performance management solutions, with a focus on delivering consistent support and updates to their products. Client feedback generally reflects satisfaction with the platforms performance and reliability.

Does ClearImpact offer customer support?

Yes, ClearImpact provides customer support to assist users with any issues or questions. Support options typically include online resources, training, and direct assistance from their support team.

How secure is ClearImpact’s platform?

ClearImpact prioritises security and implements measures to protect user data. Specific security protocols may be detailed in their privacy policy, which users are encouraged to review for further assurance.

Does ClearImpact integrate with other tools or platforms?

ClearImpacts products are designed to integrate with various data sources and tools to enhance functionality. Specific integration capabilities may vary, so it is advisable to consult with ClearImpact for details on supported integrations.

Can I use ClearImpact on mobile devices?

ClearImpacts platform is accessible via web browsers, which means it can be used on mobile devices with internet access. However, the user experience may differ based on device type and screen size.

What do users say about ClearImpact?

User feedback on ClearImpact generally highlights the effectiveness of their performance management tools and the supportive customer service. Users appreciate the platforms focus on outcomes and data-driven insights.

What are the pros and cons of ClearImpact?

Pros of ClearImpact include its targeted focus on non-profits, robust performance measurement features, and strong customer support. Cons may include pricing concerns for smaller organisations and the need for some users to adapt to the platforms specific functionalities.

How can I purchase ClearImpact’s services?

Interested parties can purchase ClearImpacts services by contacting their sales team directly through the website for a consultation and customised pricing options.

What is the cancellation or refund policy for ClearImpact?

ClearImpacts cancellation and refund policy may vary based on the terms agreed upon at the time of purchase. It is recommended to discuss these details directly with ClearImpact’s sales representatives before making a commitment.

What are the common use cases for ClearImpact?

Common use cases for ClearImpact include tracking programme outcomes, managing performance data in real-time, and generating reports for stakeholders to demonstrate impact and effectiveness of services provided.

Why choose ClearImpact over other options?

Choosing ClearImpact may be beneficial for organisations specifically in the public and non-profit sectors that require a specialised approach to performance management and outcome measurement, along with tailored support services.

How easy is it to set up ClearImpact?

ClearImpact strives to make the setup process as easy as possible through guided implementation. Support is provided throughout the process to ensure a smooth transition to using the platform.

Does ClearImpact offer training or tutorials?

Yes, ClearImpact offers training and tutorials to help users understand how to utilise the platform effectively. These resources are designed to support users in maximising the benefits of the software.

What languages does ClearImpact support?

ClearImpact primarily operates in English. For specific information regarding language support or potential localisations, users should inquire directly with the company.

What problems does ClearImpact solve?

ClearImpact addresses challenges related to performance management and outcome measurement, enabling organisations to track their progress, improve service delivery, and make data-driven decisions effectively.

Is ClearImpact worth the investment?

The worth of investing in ClearImpact depends on an organisations specific needs for performance management and outcome measurement. Many users find significant value in the insights and improvements gained from using their products.