ClinCapture

Frequently Asked Questions (FAQ) about ClinCapture

Who are ClinCapture?

ClinCapture is a technology company that provides a cloud-based electronic data capture (EDC) solution for clinical trials. Founded to streamline the process of clinical data collection, ClinCapture aims to improve efficiency and accuracy in clinical research.

What are ClinCaptures products?

ClinCapture offers a suite of products designed for clinical trial management, including electronic data capture software, study management tools, and data analytics solutions. These products facilitate the collection, management, and analysis of clinical trial data.

What services do ClinCapture offer?

ClinCapture provides a range of services including implementation support, training for users, data management services, and ongoing technical support for their EDC solutions. They also offer consultancy services to optimise clinical trial processes.

What type of companies do ClinCaptures products suit?

ClinCaptures products are suitable for a variety of organisations involved in clinical research, including pharmaceutical companies, biotechnology firms, contract research organisations (CROs), and academic research institutions.

How much does ClinCaptures product cost?

The cost of ClinCaptures products varies depending on the specific services required and the scale of the clinical trials. Pricing is typically based on a subscription model, and potential clients are encouraged to contact ClinCapture for a tailored quote.

Does ClinCapture offer a free trial?

ClinCapture does offer potential clients the opportunity to request a demo of their platform, which allows users to explore the features and functionality before committing to a subscription. Information on trial availability can be obtained through their website.

What discounts does ClinCapture offer on their products?

ClinCapture may offer discounts for long-term contracts or for organisations conducting multiple studies. Specific details on available discounts can be obtained by contacting their sales team directly.

Are there any hidden fees or additional costs with ClinCapture?

ClinCapture aims for transparency in its pricing structure. However, additional costs may arise from extra services such as customisation, additional training sessions, or extensive data management. Clients are encouraged to clarify these details when discussing their needs with ClinCapture representatives.

Who uses ClinCaptures products?

ClinCaptures products are utilised by a diverse range of stakeholders in the clinical research field, including clinical trial managers, data managers, biostatisticians, and researchers from pharmaceutical companies and academic institutions.

What are the main features of ClinCaptures products/services?

Main features of ClinCaptures EDC platform include user-friendly data entry, real-time data monitoring, customisable forms, integrated reporting tools, and compliance with industry standards like GCP (Good Clinical Practice) and FDA regulations.

How does ClinCapture compare to its competitors?

ClinCapture is known for its user-friendly interface and flexible pricing model compared to traditional EDC systems. While other competitors may offer more extensive features, ClinCapture focuses on providing a streamlined experience specifically aimed at enhancing the efficiency of data collection in clinical trials.

Is ClinCaptures platform easy to use?

ClinCaptures platform is designed with usability in mind, featuring intuitive navigation and a straightforward setup process that allows users to quickly adapt to the system.

How easy is it to set up ClinCaptures product or service?

Setting up ClinCaptures product typically involves an initial consultation to assess specific needs, followed by a guided implementation process. The company provides training and support to ensure a smooth transition.

Is ClinCapture reliable?

ClinCapture has established itself as a reliable provider in the clinical research sector, with a commitment to data integrity and compliance. The platform operates on a secure cloud infrastructure designed for high availability.

Does ClinCapture offer customer support?

Yes, ClinCapture offers customer support through various channels including email, phone, and an online support portal. Their team is available to assist users with any technical issues or inquiries they may have.

How secure is ClinCapture’s platform?

ClinCapture prioritises security and employs industry-standard encryption protocols to protect sensitive data. The platform is compliant with regulations such as HIPAA and GDPR, ensuring that client data is handled with the utmost security.

Does ClinCapture integrate with other tools or platforms?

ClinCapture is designed to integrate with various third-party applications and systems, enabling users to streamline their workflows and enhance data interoperability across different platforms.

Can I use ClinCapture on mobile devices?

Yes, ClinCaptures platform is compatible with mobile devices, allowing users to access the system and enter data remotely, which is particularly useful for field data collection in clinical trials.

What do users say about ClinCapture?

Users generally appreciate ClinCapture for its ease of use and flexibility. Positive feedback often highlights the platforms efficiency in managing clinical trial data, while some users recommend further improvements in specific features.

What are the pros and cons of ClinCapture?

• Pros: User-friendly interface, flexible pricing, strong customer support, and compliance with regulatory standards.
• Cons: Some users may find limited advanced features compared to larger competitors, and initial setup may require time investment.

How can I purchase ClinCapture’s services?

ClinCaptures services can be purchased directly through their website, where interested parties can request a demo or contact the sales team for more information regarding pricing and contracts.

What is the cancellation or refund policy for ClinCapture?

ClinCaptures cancellation and refund policy is typically outlined in the service agreement. Clients are encouraged to review the terms or contact support for specific inquiries regarding cancellations and refunds.

What are the common use cases for ClinCapture?

Common use cases for ClinCapture include data collection for clinical trials, management of patient records, and real-time monitoring of research studies. It is particularly useful for studies requiring quick data entry and analysis.

Why choose ClinCapture over other options?

Choosing ClinCapture may be advantageous for organisations seeking a cost-effective, user-friendly EDC solution that balances essential features with ease of use, especially for smaller trials or research studies.

How easy is it to set up ClinCapture?

ClinCapture provides a structured setup process that includes consultation and training, making it accessible for users with varying levels of technical expertise.

Does ClinCapture offer training or tutorials?

Yes, ClinCapture offers training sessions and resources, including tutorials, to help users maximise the platforms capabilities and ensure effective utilisation of the software.

What languages does ClinCapture support?

ClinCapture primarily supports English; however, additional language support may be available upon request depending on the needs of their clients.

What problems does ClinCapture solve?

ClinCapture addresses challenges in clinical data collection, such as data integrity, compliance with regulatory standards, and the need for real-time data access, ultimately improving the efficiency of clinical trials.

Is ClinCapture worth the investment?

ClinCapture may be considered a worthwhile investment for organisations seeking an efficient, compliant, and scalable EDC solution that can adapt to various clinical trial needs and budgets.