CoinTracker

Frequently Asked Questions about CoinTracker

Who are CoinTracker?

CoinTracker is a cryptocurrency portfolio tracking and tax reporting platform designed to help users manage their digital assets effectively. Founded in 2017, CoinTracker provides tools for tracking cryptocurrency investments, calculating capital gains taxes, and ensuring compliance with various tax regulations.

What are CoinTrackers products?

CoinTracker offers several products, including a cryptocurrency portfolio tracker, tax reporting tools, and integrations with various exchanges and wallets. Users can utilise these tools to monitor their investments in real-time and generate tax reports for filing purposes.

What services do CoinTracker offer?

CoinTracker provides services such as portfolio tracking, tax calculation, automated transaction syncing from multiple exchanges and wallets, and comprehensive reporting for tax compliance. These services aim to simplify the management of cryptocurrency investments and tax obligations.

What type of companies do CoinTrackers products suit?

CoinTrackers products are suitable for individuals and companies engaged in cryptocurrency trading and investment. This includes retail investors, cryptocurrency funds, tax professionals, and businesses that accept or deal in cryptocurrencies.

How much does CoinTrackers product cost?

CoinTracker offers several pricing tiers, including a free tier with limited features and paid plans that range from $0 to $299 per year, depending on the users needs and the number of transactions. Pricing details can be found on their official website.

Does CoinTracker offer a free trial?

CoinTracker does not offer a traditional free trial; however, they do provide a free plan that allows users to track a limited number of transactions at no cost.

What discounts does CoinTracker offer on their products?

CoinTracker occasionally offers discounts and promotions on their paid plans. Users can check the official website or subscribe to their newsletter for updates on any current discounts.

Are there any hidden fees or additional costs with CoinTracker?

CoinTracker does not have hidden fees. Users pay for the plan they select, and while there may be costs associated with certain features or integrations, these are clearly outlined on their pricing page.

Who uses CoinTrackers products?

CoinTrackers products are used by individual investors, cryptocurrency traders, tax professionals, and businesses involved in digital asset transactions. It caters to anyone needing assistance with cryptocurrency portfolio management and tax reporting.

What are the main features of CoinTrackers products/services?

Main features of CoinTracker include automated transaction syncing, real-time portfolio tracking, tax report generation, support for over 6,000 cryptocurrencies, and integration with various exchanges and wallets.

How does CoinTracker compare to its competitors?

CoinTracker is often compared to other portfolio trackers and tax reporting tools like CoinStats and Koinly. It is known for its user-friendly interface, comprehensive tax reporting capabilities, and extensive integration options. Users may choose based on specific features that meet their needs.

Is CoinTrackers platform easy to use?

Yes, CoinTracker’s platform is designed to be user-friendly, with an intuitive interface that simplifies the process of tracking investments and generating tax reports.

How easy is it to set up CoinTrackers product or service?

Setting up CoinTracker is straightforward. Users need to create an account, connect their exchanges and wallets, and CoinTracker will automatically sync their transaction data.

Is CoinTracker reliable?

CoinTracker is considered reliable, with a strong track record in the cryptocurrency community. It has been used by numerous individuals and professionals for accurate tracking and tax reporting.

Does CoinTracker offer customer support?

Yes, CoinTracker offers customer support via email and a help centre that includes documentation, FAQs, and tutorials to assist users with any questions or issues.

How secure is CoinTracker’s platform?

CoinTracker employs industry-standard security measures, including encryption and secure API connections, to protect user data. However, users are also encouraged to enable two-factor authentication for added security.

Does CoinTracker integrate with other tools or platforms?

Yes, CoinTracker integrates with a wide range of cryptocurrency exchanges, wallets, and accounting software, allowing users to streamline their portfolio management and tax reporting processes.

Can I use CoinTracker on mobile devices?

While CoinTracker primarily operates as a web-based platform, it is accessible via mobile devices through web browsers. There is currently no dedicated mobile application.

What do users say about CoinTracker?

Users generally appreciate CoinTracker for its ease of use, comprehensive features, and accurate tax reporting. However, some have noted that the pricing can be a consideration for users with a large number of transactions.

What are the pros and cons of CoinTracker?

Pros: User-friendly interface, comprehensive tax reporting, extensive integration options.
Cons: Costs can add up for users with high transaction volumes, and some users may find the free tier limiting.

How can I purchase CoinTracker’s services?

Users can purchase CoinTracker’s services directly through their website by selecting a plan and completing the registration process.

What is the cancellation or refund policy for CoinTracker?

CoinTracker offers a 30-day money-back guarantee for users who are not satisfied with their paid plans. Users must contact customer support within this period to initiate a refund.

What are the common use cases for CoinTracker?

Common use cases for CoinTracker include tracking cryptocurrency investments, generating tax reports for filing purposes, and managing multiple cryptocurrency accounts from one platform.

Why choose CoinTracker over other options?

Users may choose CoinTracker for its robust features, ease of use, and strong reputation within the cryptocurrency community, making it a reliable choice for portfolio management and tax reporting.

How easy is it to set up CoinTracker?

CoinTracker is relatively easy to set up, with a guided process that allows users to connect their exchanges and wallets quickly.

Does CoinTracker offer training or tutorials?

Yes, CoinTracker provides a help centre featuring tutorials, guides, and FAQs to help users navigate the platform and make the most of its features.

What languages does CoinTracker support?

CoinTracker primarily supports English; however, users can access the platform from various regions and may utilise translation tools as needed.

What problems does CoinTracker solve?

CoinTracker helps users manage their cryptocurrency investments efficiently, track performance, and simplify the tax reporting process, thus alleviating the challenges associated with cryptocurrency investment management.

Is CoinTracker worth the investment?

Many users find CoinTracker to be a worthwhile investment, particularly if they actively trade or hold significant cryptocurrency assets and require accurate tracking and tax reporting solutions.