Consensus

Frequently Asked Questions about GoConsensus

Who are GoConsensus?

GoConsensus is a technology company that specializes in providing online collaboration tools designed to enhance decision-making processes within teams and organisations. Their platform focuses on facilitating consensus building through structured discussions and feedback mechanisms.

What are GoConsensus products?

GoConsensus offers a suite of products that include online polling, survey tools, and collaborative decision-making platforms. These products are designed to help teams gather input and achieve consensus on various topics and decisions.

What services do GoConsensus offer?

GoConsensus provides a range of services including consultation on decision-making processes, customisation of their platform for specific organisational needs, and ongoing support for users to maximise the effectiveness of their tools.

What type of companies do GoConsensus products suit?

GoConsensus products are suitable for a variety of organisations, including small to medium enterprises, non-profit organisations, and larger corporations that require efficient decision-making processes across teams.

How much does GoConsensus product cost?

The cost of GoConsensus products varies based on the package selected, user count, and specific features required. For detailed pricing information, users should visit the GoConsensus website or contact their sales team directly.

Does GoConsensus offer a free trial?

Yes, GoConsensus offers a free trial period for potential users to explore the functionality of their platform before making a commitment.

What discounts does GoConsensus offer on their products?

GoConsensus may offer discounts for annual subscriptions or for educational and non-profit organisations. Users are encouraged to check their website for any current promotions or contact customer support for further details.

Are there any hidden fees or additional costs with GoConsensus?

GoConsensus aims to be transparent with its pricing. However, additional costs may arise from customisation requests or premium features not included in standard packages. It is advisable to review the pricing structure carefully or consult with their sales team.

Who uses GoConsensus products?

GoConsensus products are used by team leaders, project managers, and organisational decision-makers who need to facilitate group discussions and achieve consensus in a structured manner.

What are the main features of GoConsensus products/services?

Main features of GoConsensus offerings include real-time polling, anonymous feedback collection, visualisation of results, and integration with other collaboration tools to streamline the decision-making process.

How does GoConsensus compare to its competitors?

GoConsensus differentiates itself from competitors by focusing specifically on consensus-building features, offering an intuitive user interface, and providing robust analytics to help teams understand their decision-making dynamics better.

Is GoConsensus platform easy to use?

Yes, GoConsensus platform is designed to be user-friendly, with a simple interface that allows users to set up polls and surveys quickly without requiring extensive technical knowledge.

How easy is it to set up GoConsensus product or service?

Setting up GoConsensus product is straightforward. Users can create an account, choose their desired features, and begin using the platform within a short time frame, often within minutes.

Is GoConsensus reliable?

GoConsensus is committed to providing a reliable platform with minimal downtime and robust performance. They regularly update their system to ensure optimal functionality.

Does GoConsensus offer customer support?

Yes, GoConsensus provides customer support through various channels, including email and live chat, to assist users with any inquiries or issues they may encounter.

How secure is GoConsensus’ platform?

GoConsensus prioritises security by employing industry-standard encryption and data protection measures to safeguard user information and ensure privacy during interactions on their platform.

Does GoConsensus integrate with other tools or platforms?

Yes, GoConsensus offers integration capabilities with various collaboration and project management tools, enabling users to streamline their workflows and enhance productivity.

Can I use GoConsensus on mobile devices?

GoConsensus platform is accessible via mobile devices, allowing users to participate in polls and surveys on-the-go, ensuring flexibility in the decision-making process.

What do users say about GoConsensus?

Users generally appreciate GoConsensus for its ease of use, effective consensus-building features, and reliable customer support. Feedback highlights its ability to streamline decision-making in team settings.

What are the pros and cons of GoConsensus?

Pros: User-friendly interface, effective consensus-building tools, mobile accessibility, and strong customer support.
Cons: Potential costs for advanced features and the need for customisation in some cases.

How can I purchase GoConsensus’ services?

Users can purchase GoConsensus services directly through their website by selecting a plan that meets their needs and completing the registration process.

What is the cancellation or refund policy for GoConsensus?

GoConsensus has a cancellation policy that allows users to terminate their subscription at any time. For specific details regarding refunds, users should refer to the companys terms and conditions or contact customer support.

Who uses GoConsensus?

A diverse range of users, including team leaders, project managers, and organisational strategists from various sectors, utilise GoConsensus products for effective decision-making.

What are the common use cases for GoConsensus?

Common use cases include team meetings for decision-making, gathering feedback on proposals, conducting surveys for employee engagement, and facilitating strategic planning sessions.

Why choose GoConsensus over other options?

GoConsensus focuses specifically on consensus-building, providing tools that are tailored to facilitate structured discussions and decision-making, which may not be as effectively addressed by general collaboration tools.

How easy is it to set up GoConsensus?

Users can easily set up GoConsensus in a matter of minutes, with straightforward steps for account creation and poll/survey configuration.

Does GoConsensus offer training or tutorials?

Yes, GoConsensus provides training resources and tutorials to help users maximise their understanding and usage of the platform.

What languages does GoConsensus support?

GoConsensus primarily supports English, but users should check with customer support for any additional language options that may be available.

What problems does GoConsensus solve?

GoConsensus helps solve issues related to inefficient decision-making processes, lack of team engagement in discussions, and difficulties in achieving consensus among team members.

Is GoConsensus worth the investment?

Many organisations find that GoConsensus is worth the investment due to its ability to enhance decision-making efficiency and improve team collaboration, ultimately leading to better outcomes.