Core Practice

Frequently Asked Questions (FAQ) about Core Practice

Who are Core Practice?

Core Practice is an Australian technology company focused on providing innovative practice management solutions tailored for healthcare professionals. Their mission is to streamline operations, enhance patient care, and improve overall efficiency for medical practices.

What are Core Practices products?

Core Practice offers a comprehensive range of products including practice management software, patient engagement tools, billing solutions, and electronic health record systems designed specifically for healthcare providers.

What services do Core Practice offer?

Core Practice provides various services such as software implementation, training and support, data migration, and ongoing technical assistance to ensure that healthcare practices can effectively utilise their products.

What type of companies do Core Practices products suit?

Core Practices products are suitable for a wide range of healthcare providers, including general practitioners, specialists, allied health professionals, and other medical practices looking for efficient management solutions.

How much does Core Practices product cost?

The cost of Core Practices products varies based on the specific solutions and features selected. For detailed pricing information, potential customers are encouraged to contact Core Practice directly or visit their website.

Does Core Practice offer a free trial?

Yes, Core Practice typically offers a free trial for their software, allowing potential users to explore the features and functionalities before committing to a purchase.

What discounts does Core Practice offer on their products?

Core Practice may provide discounts or promotional offers based on specific circumstances such as new customer sign-ups or long-term commitments. It is advisable to check their website or contact them for any current promotions.

Are there any hidden fees or additional costs with Core Practice?

Core Practice is transparent about their pricing, and any additional costs such as support or upgrade fees are typically outlined during the purchasing process. Customers are encouraged to review the terms carefully to avoid surprises.

Who uses Core Practices products?

Core Practices products are utilised by healthcare professionals across various specialties including general practice, physiotherapy, psychology, and more, seeking efficient and user-friendly management solutions.

What are the main features of Core Practices products/services?

Main features include appointment scheduling, patient record management, billing and invoicing, reporting tools, and patient engagement functionalities such as reminders and online booking capabilities.

How does Core Practice compare to its competitors?

Core Practice is often noted for its user-friendly interface and comprehensive features tailored specifically for healthcare providers, which may set it apart from competitors that offer more generic solutions.

Is Core Practices platform easy to use?

Yes, users generally find Core Practices platform intuitive and easy to navigate, which can help reduce the learning curve for new users.

How easy is it to set up Core Practices product or service?

Setting up Core Practices products is designed to be straightforward, with the company providing support and guidance throughout the implementation process to ensure a smooth transition.

Is Core Practice reliable?

Core Practice is considered reliable, with a strong focus on customer support and regular updates to ensure their software remains functional and secure.

Does Core Practice offer customer support?

Yes, Core Practice provides customer support through various channels including phone, email, and online resources to assist users with any inquiries or issues they may encounter.

How secure is Core PracticeÕs platform?

Core Practice places a high priority on security, employing industry-standard encryption and security measures to protect patient data and ensure compliance with relevant regulations.

Does Core Practice integrate with other tools or platforms?

Yes, Core Practice offers integration capabilities with various third-party tools and platforms, enhancing its functionality and allowing for a more seamless workflow.

Can I use Core Practice on mobile devices?

Core Practice is optimised for use on mobile devices, allowing healthcare professionals to access their practice management tools on the go.

What do users say about Core Practice?

User feedback often highlights the ease of use, comprehensive features, and responsive customer support as key benefits of Core Practices offerings.

What are the pros and cons of Core Practice?

Pros include user-friendly design, robust features, and reliable customer support. Cons may involve pricing considerations for smaller practices and the learning curve associated with more advanced features.

How can I purchase Core PracticeÕs services?

Core Practices services can be purchased directly through their website or by contacting their sales team for more information and personalised assistance.

What is the cancellation or refund policy for Core Practice?

Core Practice typically has a cancellation policy that allows users to terminate their service under specific terms. Details regarding refunds and cancellation should be reviewed in their terms of service or discussed with customer support.

Who uses Core Practice?

Core Practice is used by a variety of healthcare professionals including doctors, physiotherapists, psychologists, and other allied health providers who need efficient practice management solutions.

What are the common use cases for Core Practice?

Common use cases include managing patient appointments, billing and invoicing, maintaining electronic health records, and enhancing patient engagement through communication tools.

Why choose Core Practice over other options?

Choosing Core Practice may be beneficial for those seeking a dedicated healthcare practice management solution that integrates easily with existing workflows and provides tailored support for medical professionals.

How easy is it to set up Core Practice?

Setting up Core Practice is designed to be user-friendly, with resources and support available to guide users through the process efficiently.

Does Core Practice offer training or tutorials?

Yes, Core Practice provides training resources and tutorials to help users maximise their understanding and use of the platform.

What languages does Core Practice support?

Core Practice primarily supports English, but additional language support may be available depending on the specific needs of users and their practices.

What problems does Core Practice solve?

Core Practice addresses common challenges faced by healthcare providers, such as efficient patient management, streamlined billing processes, and improved communication with patients.

Is Core Practice worth the investment?

Many users find Core Practice to be a worthwhile investment due to its comprehensive features, ease of use, and the potential for improved operational efficiency in their practices.