CurrentWare

Frequently Asked Questions about CurrentWare

Who are CurrentWare?

CurrentWare is a technology company that provides employee monitoring and internet usage management solutions. Founded in 2009, CurrentWare aims to enhance productivity and security within organisations by offering tools that allow businesses to monitor and manage their workforce effectively.

What are CurrentWares products?

CurrentWare offers several products, including:

• BrowseReporter: A software solution for monitoring internet usage and employee productivity.
• AccessPatrol: A data loss prevention tool that controls access to removable devices and sensitive data.
• CurrentWare Suite: A comprehensive package that combines BrowseReporter and AccessPatrol for enhanced monitoring and security.
• Time Tracking: A feature that tracks the time spent on various applications and websites.

What services do CurrentWare offer?

CurrentWare provides software solutions for employee monitoring, internet usage management, and data loss prevention. Their services include installation support, user training, and ongoing technical assistance to ensure effective use of their products.

What type of companies do CurrentWares products suit?

CurrentWares products are suitable for a wide range of companies, including small and medium-sized enterprises (SMEs), large corporations, and educational institutions that require monitoring and management of employee internet usage and data security.

How much does CurrentWares product cost?

The cost of CurrentWares products varies based on the number of licenses required and the specific features chosen. Pricing details can be found on their website or by contacting their sales team for a customised quote.

Does CurrentWare offer a free trial?

Yes, CurrentWare offers a free trial for its products, allowing potential customers to evaluate the softwares features and capabilities before making a purchase decision.

What discounts does CurrentWare offer on their products?

CurrentWare occasionally provides discounts, especially for bulk purchases or educational institutions. For the most up-to-date information on discounts, it is advisable to check their website or contact their sales team.

Are there any hidden fees or additional costs with CurrentWare?

CurrentWare does not typically have hidden fees; however, additional costs may arise if extra features or support services are required beyond the initial purchase. It is recommended to clarify any potential costs during the purchasing process.

Who uses CurrentWares products?

CurrentWares products are used by IT administrators, HR departments, and business owners looking to monitor employee productivity, manage internet usage, and protect sensitive data within their organisations.

What are the main features of CurrentWares products/services?

The main features of CurrentWares products include:

• Real-time monitoring of internet usage
• Detailed reporting and analytics
• Data loss prevention capabilities
• User activity tracking
• Remote management and configuration

How does CurrentWare compare to its competitors?

CurrentWare is known for its user-friendly interface and comprehensive reporting capabilities. While it competes with other employee monitoring solutions, its specific focus on data loss prevention and productivity tracking gives it a distinct advantage in certain markets.

Is CurrentWares platform easy to use?

Yes, CurrentWares platform is designed with user-friendliness in mind, making it relatively easy for both administrators and employees to navigate and utilise its features effectively.

How easy is it to set up CurrentWares product or service?

Setting up CurrentWares products typically involves a straightforward installation process. The company provides detailed installation guides and support to assist users in configuring the software according to their organisational needs.

Is CurrentWare reliable?

CurrentWare is regarded as a reliable provider of employee monitoring solutions. Their products are used by various organisations and have received positive feedback for their performance and stability.

Does CurrentWare offer customer support?

Yes, CurrentWare offers customer support via email and phone. They also provide an extensive knowledge base and user documentation to assist clients with any inquiries or issues they may encounter.

How secure is CurrentWare’s platform?

CurrentWare prioritises security, implementing measures to protect data and ensure user privacy. Their software complies with industry standards for data protection and security practices.

Does CurrentWare integrate with other tools or platforms?

CurrentWare can integrate with various systems, including Active Directory, allowing for streamlined user management and enhanced functionality within existing IT infrastructures.

Can I use CurrentWare on mobile devices?

CurrentWares primary products are designed for desktop environments. However, some reporting features may be accessible via mobile devices through web browsers, depending on the implementation.

What do users say about CurrentWare?

Users generally report positive experiences with CurrentWare, highlighting its ease of use, effective monitoring capabilities, and responsive customer support. Some feedback may indicate a learning curve for new users.

What are the pros and cons of CurrentWare?

Pros:

• User-friendly interface
• Comprehensive monitoring features
• Strong customer support

Cons:

• May require time to master all features
• Limited mobile functionality

How can I purchase CurrentWare’s services?

CurrentWares services can be purchased directly from their website, where customers can select their desired products and follow the checkout process. Alternatively, prospective clients can contact the sales team for assistance.

What is the cancellation or refund policy for CurrentWare?

CurrentWare has a specified cancellation and refund policy, which is typically outlined during the purchasing process. Customers are encouraged to review these terms to understand their rights and options.

What are the common use cases for CurrentWare?

Common use cases for CurrentWare include:

• Monitoring employee productivity and internet usage
• Implementing data loss prevention strategies
• Ensuring compliance with company policies

Why choose CurrentWare over other options?

Choosing CurrentWare may be beneficial due to its robust feature set tailored for employee monitoring and data protection, combined with its user-friendly interface and reliable customer support.

How easy is it to set up CurrentWare?

CurrentWare offers an easy setup process with comprehensive guides and support, allowing users to implement the software with minimal hassle.

Does CurrentWare offer training or tutorials?

Yes, CurrentWare provides training materials and tutorials to help users understand how to effectively utilise their products, ensuring a smooth onboarding process.

What languages does CurrentWare support?

CurrentWare primarily supports English, but they may offer additional language options for their documentation and user interfaces. It is advisable to check directly on their website for specific language support.

What problems does CurrentWare solve?

CurrentWare addresses issues related to employee productivity, data security, and compliance by providing tools that monitor internet usage and protect sensitive information within organisations.

Is CurrentWare worth the investment?

Many businesses find CurrentWares solutions to be a valuable investment due to the benefits of enhanced productivity monitoring, improved data security, and the ability to enforce company policies effectively.