Frequently Asked Questions about Cybereason

Who are Cybereason?

Cybereason is a cybersecurity company that provides advanced threat detection and response solutions. Founded in 2012, the company focuses on protecting organisations from cyber threats by using cutting-edge technology and analytics to detect, investigate, and respond to security incidents in real time.

What are Cybereasons products?

Cybereason offers a range of products including the Cybereason Detection and Response platform, which provides endpoint detection and response (EDR), managed detection and response (MDR), and incident response services. Their products aim to deliver comprehensive security against a variety of cyber threats.

What services do Cybereason offer?

Cybereason offers several services, including threat detection and response, incident response, security assessments, and managed security services. They also provide consulting services to help organisations strengthen their cybersecurity posture.

What type of companies do Cybereasons products suit?

Cybereasons products are suited for businesses of all sizes, from small enterprises to large corporations, across various industries including finance, healthcare, government, and technology. Their solutions are designed to meet the needs of organisations that require robust cybersecurity measures.

How much do Cybereasons products cost?

The cost of Cybereasons products varies based on the specific solutions and services selected, as well as the size and requirements of the organisation. Prospective customers are encouraged to contact Cybereason for tailored pricing information.

Does Cybereason offer a free trial?

Cybereason does not typically offer a free trial of their products. However, interested organisations can request a demo or consultation to evaluate the solutions and determine how they can meet specific security needs.

What discounts does Cybereason offer on their products?

Cybereason may offer discounts or promotional pricing depending on specific circumstances such as contract length, volume of services, or participation in certain programmes. It is advisable to inquire directly with Cybereason for any available discounts.

Are there any hidden fees or additional costs with Cybereason?

Cybereason aims to provide transparent pricing; however, additional costs may arise based on customisation, implementation services, or ongoing support. Customers should clarify all potential costs during the purchasing process.

Who uses Cybereasons products?

Cybereasons products are used by a diverse array of organisations, including multinational corporations, government agencies, and small to medium-sized businesses that require sophisticated cybersecurity solutions to protect their digital assets.

What are the main features of Cybereasons products/services?

Main features of Cybereasons offerings include real-time threat detection, automated incident response, endpoint protection, comprehensive visibility across networks, and threat intelligence capabilities to help organisations stay ahead of cyber threats.

How does Cybereason compare to its competitors?

Cybereason distinguishes itself through its focus on holistic threat detection and response, user-friendly interface, and advanced analytics. Compared to competitors, it provides a more integrated solution that simplifies cybersecurity management.

Is Cybereasons platform easy to use?

Cybereasons platform is designed with usability in mind, offering an intuitive interface that allows security teams to efficiently monitor and respond to threats. User feedback indicates that the platform is user-friendly, even for those with limited cybersecurity experience.

How easy is it to set up Cybereasons product or service?

Setting up Cybereasons solutions generally involves straightforward installation and configuration processes. The company provides support during setup to ensure a smooth implementation tailored to the organisations specific needs.

Is Cybereason reliable?

Cybereason is regarded as a reliable provider in the cybersecurity industry, with a strong track record of successfully protecting organisations from various cyber threats. The companys technology is backed by extensive research and development efforts.

Does Cybereason offer customer support?

Yes, Cybereason offers customer support to assist users with technical issues, product queries, and other inquiries. Support options may include online resources, dedicated account managers, and direct assistance from cybersecurity experts.

How secure is Cybereason’s platform?

Cybereason prioritises security in its platform, employing advanced encryption, regular security updates, and compliance with industry standards to protect user data and ensure the integrity of its services.

Does Cybereason integrate with other tools or platforms?

Yes, Cybereasons platform is designed to integrate with various third-party tools and security solutions, allowing organisations to enhance their cybersecurity infrastructure and streamline their operations.

Can I use Cybereason on mobile devices?

Cybereason primarily focuses on endpoint protection for desktops and servers. While there may be mobile components, the core functionalities are mainly designed for traditional computing environments.

What do users say about Cybereason?

User reviews of Cybereason highlight its effectiveness in threat detection and incident response. Many customers appreciate the intuitive interface and the comprehensive support provided by the company, although some users note the need for ongoing training to maximise the platforms capabilities.

What are the pros and cons of Cybereason?

Pros include robust threat detection capabilities, user-friendly interface, comprehensive support, and effective incident response. Cons may involve the cost of implementation and the potential complexity of certain advanced features for new users.

How can I purchase Cybereasons services?

Organisations can purchase Cybereasons services by contacting the sales team through their website, where they can request a consultation or a demo to discuss specific needs and obtain pricing information.

What is the cancellation or refund policy for Cybereason?

Cybereason’s cancellation and refund policy may vary based on the terms of the contract. It is advisable for customers to review their service agreements or contact customer support for detailed information regarding cancellations and refunds.

Who uses Cybereason?

Cybereason is used by a wide range of clients, including large enterprises, small businesses, and government entities, all of whom require effective cybersecurity solutions to safeguard their operations from threats.

What are the common use cases for Cybereason?

Common use cases for Cybereason include detecting advanced persistent threats (APTs), responding to cyber incidents, securing endpoints, and conducting threat hunting to identify vulnerabilities before they can be exploited.

Why choose Cybereason over other options?

Choosing Cybereason may be beneficial due to its advanced analytics, user-friendly design, comprehensive threat detection capabilities, and strong customer support, which together create a robust cybersecurity solution.

How easy is it to set up Cybereason?

Setting up Cybereason is generally straightforward, with dedicated support from the company to assist organisations during the implementation phase, ensuring that the system is tailored to their specific environment.

Does Cybereason offer training or tutorials?

Yes, Cybereason offers training resources and tutorials to help users understand how to effectively use their platform, ensuring that organisations can fully leverage the capabilities of the product.

What languages does Cybereason support?

Cybereason primarily operates in English; however, they may provide support and resources in other languages depending on the geographical region and customer needs. It is recommended to contact them for specific language support.

What problems does Cybereason solve?

Cybereason addresses key cybersecurity challenges such as advanced threat detection, rapid incident response, and the need for comprehensive visibility across an organisations IT environment, helping to protect against sophisticated cyberattacks.

Is Cybereason worth the investment?

Many organisations find Cybereasons solutions to be a worthwhile investment due to the level of protection and peace of mind it provides against evolving cybersecurity threats, particularly for those with significant digital assets and regulatory requirements.