Devolutions Server

Frequently Asked Questions about Devolutions Server

Who are Devolutions?

Devolutions is a Canadian software company that specializes in developing secure remote access and password management solutions for IT professionals and businesses. Their mission is to help organisations manage their IT infrastructure securely and efficiently.

What are Devolutions products?

Devolutions offers a range of products, including Remote Desktop Manager, Password Vault Manager, and Devolutions Server. These products are designed to streamline remote access, password management, and security for IT teams.

What services do Devolutions offer?

Devolutions provides various services, including software licensing, customer support, training, and consultancy for better implementation of their products. They also offer resources such as webinars and documentation to assist users.

What type of companies do Devolutions products suit?

Devolutions products are suitable for a wide range of companies, from small businesses to large enterprises, particularly those that require secure remote access and password management for their IT teams and infrastructure.

How much does Devolutions product cost?

The pricing for Devolutions products varies based on the specific product and licensing model chosen. Generally, they offer subscription-based pricing, which can be found on their official website. They also provide volume licensing options for larger organisations.

Does Devolutions offer a free trial?

Yes, Devolutions offers a free trial for their products, allowing potential users to evaluate the software before committing to a purchase. Details about the trial period can be found on their website.

What discounts does Devolutions offer on their products?

Devolutions occasionally offers discounts through promotions or for educational institutions and non-profit organisations. Users should check their website or subscribe to their newsletter for any current offers.

Are there any hidden fees or additional costs with Devolutions?

Devolutions is transparent about their pricing, and there are typically no hidden fees. However, users should review the terms and conditions to understand any additional costs that may arise from optional services or upgrades.

Who uses Devolutions products?

Devolutions products are used by IT professionals, system administrators, and security teams across various industries, including finance, healthcare, and technology, who require secure access to multiple systems and sensitive information.

What are the main features of Devolutions products/services?

Main features of Devolutions products include secure remote access, password management, team collaboration, role-based access control, audit trails, and integration with other tools and platforms.

How does Devolutions compare to its competitors?

Devolutions stands out for its robust security features, user-friendly interface, and comprehensive remote access capabilities. Compared to competitors, it offers a more integrated solution for managing passwords and remote access in a single platform.

Is Devolutions platform easy to use?

Yes, Devolutions platform is designed with user experience in mind, featuring an intuitive interface that simplifies navigation and task completion for users of varying technical expertise.

How easy is it to set up Devolutions product or service?

The setup process for Devolutions products is straightforward, with guided installation steps and detailed documentation available to assist users in configuring their environment effectively.

Is Devolutions reliable?

Devolutions has a strong reputation for reliability, with a robust infrastructure and a commitment to regular updates and support. They prioritise user security and data protection in their software solutions.

Does Devolutions offer customer support?

Yes, Devolutions provides customer support through various channels, including email, online chat, and a support portal. They also offer extensive documentation and community forums for additional assistance.

How secure is Devolutions’ platform?

Devolutions platform is built with security as a top priority, incorporating advanced encryption, secure user authentication, and compliance with industry standards to protect user data and facilitate secure remote access.

Does Devolutions integrate with other tools or platforms?

Yes, Devolutions integrates with various third-party tools and platforms, including popular cloud services and identity management systems, allowing for seamless workflows and enhanced functionality.

Can I use Devolutions on mobile devices?

Devolutions offers mobile applications for certain products, enabling users to access their remote connections and manage passwords conveniently from their mobile devices.

What do users say about Devolutions?

Users generally praise Devolutions for its comprehensive features, ease of use, and strong customer support. Feedback often highlights its effectiveness in improving security and streamlining remote access processes.

What are the pros and cons of Devolutions?

Pros include robust security features, user-friendly interface, and comprehensive support. Cons may include the learning curve for new users and potential pricing for smaller organisations. User feedback can provide additional insights.

How can I purchase Devolutions’ services?

Devolutions services can be purchased directly through their official website, where users can select the desired product and licensing model. Payment options are available during the checkout process.

What is the cancellation or refund policy for Devolutions?

Devolutions has a clear cancellation and refund policy, which generally allows users to request a refund within a specific period after purchase. Users should review the policy details on their website for specific terms.

What are the common use cases for Devolutions?

Common use cases for Devolutions products include managing remote access for IT support teams, securely storing and sharing passwords, and streamlining workflows in multi-user environments.

Why choose Devolutions over other options?

Choosing Devolutions may provide advantages such as a comprehensive and integrated approach to remote access and password management, strong security features, and dedicated customer support, making it a valuable option for IT professionals.

How easy is it to set up Devolutions?

Setting up Devolutions is generally straightforward, with user-friendly installation processes and extensive documentation to guide users through the initial configuration.

Does Devolutions offer training or tutorials?

Yes, Devolutions offers training resources, including tutorials, webinars, and documentation, to help users maximise the benefits of their products and enhance their skills.

What languages does Devolutions support?

Devolutions provides support for multiple languages within their products, catering to a global audience. Specific language availability can be checked on their website.

What problems does Devolutions solve?

Devolutions addresses problems related to secure remote access, password management, and collaboration among IT teams, helping organisations to enhance security and improve operational efficiency.

Is Devolutions worth the investment?

Many users find Devolutions to be a worthwhile investment due to its comprehensive features, security enhancements, and the potential for increased productivity and efficiency in managing IT resources.