Diigo

Frequently Asked Questions about Diigo

Who are Diigo?

Diigo is a social bookmarking and research tool that allows users to collect, organise, and share web-based information. Founded in 2006, Diigo aims to enhance the way individuals and teams conduct research and manage information online.

What are Diigos products?

Diigo offers a range of products including a web-based bookmarking service, an annotation tool for highlighting text and adding sticky notes to web pages, and a platform for collaborative research. Users can save web pages, organise bookmarks with tags, and share resources with others.

What services do Diigo offer?

Diigo provides services such as web bookmarking, highlight and annotation of web content, tagging and organising resources, and tools for collaborative research and information sharing. Additionally, Diigo offers features for reading lists and access to a community of users.

What type of companies do Diigos products suit?

Diigos products are suitable for a variety of organisations including educational institutions, research teams, businesses requiring information management, and individuals looking for efficient ways to save and share online resources.

How much does Diigos product cost?

Diigo offers a free tier with limited features and several paid subscription plans that range in price. The exact cost varies based on the features and level of service chosen, with options for individual users, educators, and organisations.

Does Diigo offer a free trial?

Yes, Diigo offers a free tier that allows users to explore basic features without any cost. This provides an opportunity to assess the platform before committing to a paid subscription.

What discounts does Diigo offer on their products?

Diigo occasionally offers discounts for educational institutions and bulk subscriptions. Specific promotional offers may be available periodically, and users are encouraged to check the website for current deals.

Are there any hidden fees or additional costs with Diigo?

Diigo does not have hidden fees; however, users should be aware that opting for premium features or additional services may incur extra charges based on the chosen subscription plan.

Who uses Diigos products?

Diigos products are used by educators, students, researchers, and professionals across various industries who need to organise, manage, and share information efficiently.

What are the main features of Diigos products/services?

Main features of Diigo include web bookmarking, annotation tools (highlighting and sticky notes), tagging and organisation of bookmarks, collaborative tools for group research, and the ability to create reading lists.

How does Diigo compare to its competitors?

Diigo is often compared to other bookmarking and research tools such as Pocket and Evernote. While Diigo focuses heavily on collaboration and research management, competitors may offer different features or integrations that cater to specific user needs.

Is Diigos platform easy to use?

Diigos platform is designed to be user-friendly, with an intuitive interface that allows users to quickly bookmark, annotate, and manage their resources. However, some users may require a brief learning period to fully utilise all features.

How easy is it to set up Diigos product or service?

Setting up Diigo is straightforward. Users can create an account in minutes and begin saving and organising bookmarks immediately with minimal setup required.

Is Diigo reliable?

Diigo has established a reputation for reliability with its services. The platform is regularly maintained and updated to ensure user satisfaction and the performance of its features.

Does Diigo offer customer support?

Yes, Diigo offers customer support through email and a help centre that provides resources, FAQs, and user guides to assist users with any issues they may encounter.

How secure is Diigo’s platform?

Diigo takes user security seriously and implements measures such as encryption to protect user data. However, users are encouraged to follow best practices for online security when using the platform.

Does Diigo integrate with other tools or platforms?

Diigo offers integrations with various other tools and platforms, enhancing its functionality. Users can connect Diigo with services such as Google Drive and other web applications to streamline their workflows.

Can I use Diigo on mobile devices?

Yes, Diigo has mobile applications available for both iOS and Android, allowing users to access their bookmarks and annotations on the go.

What do users say about Diigo?

User feedback on Diigo is generally positive, with many appreciating its organisational capabilities and collaborative features. Some users may point out the learning curve associated with more advanced functionalities.

What are the pros and cons of Diigo?

Pros of Diigo include its powerful bookmarking and annotation tools, collaborative features, and user-friendly interface. Cons may include limitations on the free tier and the need for users to adapt to its more advanced features.

How can I purchase Diigo’s services?

Users can purchase Diigos services directly through their website. After selecting a subscription plan, users can complete the registration process and payment online.

What is the cancellation or refund policy for Diigo?

Diigos cancellation policy allows users to cancel their subscription at any time. However, it is advisable to check their official website or contact customer support for the most current refund policies related to subscriptions.

Who uses Diigo?

Diigo is used by a diverse group of individuals including educators, students, researchers, and professionals who seek effective tools for information management and research collaboration.

What are the common use cases for Diigo?

Common use cases for Diigo include academic research, collaborative projects, personal information management, and content curation for blogs or presentations.

Why choose Diigo over other options?

Users may choose Diigo for its unique combination of bookmarking, annotation, and collaborative features, which are tailored for efficient research and information sharing, setting it apart from other services.

How easy is it to set up Diigo?

Setting up Diigo is simple and quick. Users can create an account and begin using the platform within minutes without extensive setup requirements.

Does Diigo offer training or tutorials?

Diigo provides users with access to tutorials, guides, and a help centre to facilitate understanding and usage of its features effectively.

What languages does Diigo support?

Diigo primarily supports English, but users can access the platform in multiple languages depending on the browser settings and user preferences.

What problems does Diigo solve?

Diigo addresses issues related to information overload by providing tools for effective bookmarking, organisation, and collaboration, making it easier for users to manage and share online resources.

Is Diigo worth the investment?

Whether Diigo is worth the investment depends on individual or organisational needs for information management and research collaboration. Users seeking robust bookmarking and annotation tools may find significant value in the platform.