DNSSense

Frequently Asked Questions about DNSSense

Who are DNSSense?

DNSSense is a cybersecurity company that specializes in providing advanced DNS filtering and internet security solutions. The company aims to protect businesses and individuals from online threats by offering a comprehensive suite of tools that enhance network security and privacy.

What are DNSSenses products?

DNSSense offers a range of products including DNS filtering services, malware protection, phishing protection, and secure web gateway solutions. These products are designed to block malicious websites and prevent access to harmful content across networks.

What services do DNSSense offer?

DNSSense provides various services such as real-time DNS filtering, threat intelligence, network monitoring, and reporting. They also offer consultation services to help businesses implement and optimise their security measures.

What type of companies do DNSSenses products suit?

DNSSenses products are suitable for businesses of all sizes, including small and medium enterprises (SMEs) as well as large corporations. Their solutions are particularly beneficial for organisations looking to enhance their cybersecurity posture and protect sensitive data.

How much does DNSSenses product cost?

The cost of DNSSenses products varies based on the specific services and features selected. Pricing typically depends on factors such as the number of users and the scale of deployment. For detailed pricing information, prospective customers should contact DNSSense directly through their website.

Does DNSSense offer a free trial?

Yes, DNSSense offers a free trial for potential customers to evaluate their services. This allows users to experience the features and benefits of DNSSense before making a financial commitment.

What discounts does DNSSense offer on their products?

DNSSense may provide discounts for annual subscriptions or for bulk purchases. Specific promotional offers can vary, so it is advisable to check their website or contact their sales team for current discount information.

Are there any hidden fees or additional costs with DNSSense?

DNSSense aims to be transparent with their pricing, and there are no hidden fees associated with their services. However, additional costs may arise depending on specific configurations or add-ons requested by the customer.

Who uses DNSSenses products?

DNSSenses products are used by IT professionals, cybersecurity teams, and business managers across various sectors, including finance, healthcare, education, and government. Their services appeal to anyone concerned about online security and data protection.

What are the main features of DNSSenses products/services?

The main features of DNSSenses products include:

• Real-time DNS filtering to block malicious domains
• Comprehensive threat intelligence and reporting
• Customisable filtering policies for different user groups
• Integration with existing security infrastructure
• User-friendly dashboard for management and reporting

How does DNSSense compare to its competitors?

DNSSense differentiates itself from competitors by offering a unique combination of user-friendly interfaces, robust threat intelligence, and customisable filtering options. Their focus on customer support and satisfaction also sets them apart in the cybersecurity market.

Is DNSSenses platform easy to use?

Yes, DNSSenses platform is designed to be user-friendly, with an intuitive dashboard that simplifies the management of DNS filtering and security policies. This ease of use makes it accessible for users with varying levels of technical expertise.

How easy is it to set up DNSSenses product or service?

Setting up DNSSenses products is generally straightforward. The onboarding process includes guided setup steps and comprehensive documentation to assist users in configuring their services effectively.

Is DNSSense reliable?

DNSSense is considered reliable, with a track record of offering consistent performance and uptime. They continuously update their threat intelligence to ensure users are protected against the latest cyber threats.

Does DNSSense offer customer support?

Yes, DNSSense provides customer support through various channels, including email, phone, and online chat. Their support team is available to assist with any inquiries or technical issues that may arise.

How secure is DNSSense’s platform?

DNSSense prioritises security and employs industry-standard protocols to protect user data. Their services are built to safeguard against a range of cyber threats, ensuring that customer information remains confidential and secure.

Does DNSSense integrate with other tools or platforms?

Yes, DNSSense can integrate with various third-party security solutions and platforms, allowing for a more comprehensive security strategy. This flexibility enables businesses to enhance their existing security infrastructure.

Can I use DNSSense on mobile devices?

DNSSenses services can be accessed through mobile devices via compatible web browsers, though the primary focus is on securing network traffic rather than mobile-specific applications.

What do users say about DNSSense?

User feedback on DNSSense is generally positive, with many praising the effectiveness of their filtering services, ease of use, and responsive customer support. Users often highlight the peace of mind that comes with enhanced online security.

What are the pros and cons of DNSSense?

Pros:

• Effective DNS filtering and threat protection
• User-friendly interface
• Responsive customer support
• Customisable security policies

Cons:

• Pricing may vary based on requirements
• Limited mobile-specific functionality

How can I purchase DNSSense’s services?

Interested customers can purchase DNSSenses services directly through their website. After selecting the desired products, users can follow the checkout process to complete their purchase.

What is the cancellation or refund policy for DNSSense?

DNSSense has a cancellation policy in place that allows customers to cancel their services at any time. Refunds may be available based on the specific terms agreed upon at the time of purchase. Customers should refer to their terms of service for detailed information.

What are the common use cases for DNSSense?

Common use cases for DNSSense include protecting corporate networks from malware and phishing attacks, ensuring compliance with internet safety regulations, and providing secure browsing for employees and users.

Why choose DNSSense over other options?

Choosing DNSSense can be advantageous due to its focus on comprehensive DNS filtering, strong customer support, and customisable security features, which provide a tailored approach to cybersecurity compared to many competitors.

How easy is it to set up DNSSense?

Setting up DNSSense is relatively easy, with clear instructions provided during the onboarding process. This simplicity allows users to quickly implement and start benefiting from the service.

Does DNSSense offer training or tutorials?

Yes, DNSSense offers training materials and tutorials to help users understand and effectively utilise their products. These resources can enhance the user experience and maximise the benefits of the services.

What languages does DNSSense support?

DNSSense primarily supports English; however, additional language support may be available depending on user demand and regional considerations. Prospective users can inquire about specific language options if needed.

What problems does DNSSense solve?

DNSSense addresses problems related to online security by preventing access to malicious websites, protecting against phishing attacks, and ensuring that users can browse the web safely without compromising sensitive information.

Is DNSSense worth the investment?

Whether DNSSense is worth the investment depends on the specific needs and security requirements of a business or individual. Given its capabilities in enhancing online safety and protecting against threats, many users find it a valuable addition to their cybersecurity strategy.