Druva

Frequently Asked Questions about Druva

Who are Druva?

Druva is a cloud data protection and management company that provides solutions for data backup, disaster recovery, and archiving. Founded in 2008, the company is headquartered in Sunnyvale, California, and serves enterprises across various industries with a focus on simplifying data management in cloud environments.

What are Druvas products?

Druva offers a range of products including Druva Phoenix for server and endpoint backup, Druva inSync for endpoint data protection and management, and Druva CloudRanger for AWS backup and disaster recovery. These products are designed to protect data across various environments including on-premises, cloud, and hybrid infrastructures.

What services do Druva offer?

Druva provides data protection services including backup, recovery, archiving, and compliance services. Additionally, they offer data governance and analytics services to help organisations manage and utilise their data effectively.

What type of companies do Druvas products suit?

Druvas products are suitable for mid-sized to large enterprises across various sectors including finance, healthcare, education, and technology. Their solutions cater to organisations looking for scalable and efficient data management and protection in cloud environments.

How much does Druvas product cost?

The cost of Druvas products varies based on the specific solution, number of users, and data volume. Pricing is typically subscription-based and may require a custom quote based on the organisations needs.

Does Druva offer a free trial?

Yes, Druva offers a free trial for potential customers to evaluate their products. The trial period allows users to explore the features and capabilities of Druvas solutions before making a commitment.

What discounts does Druva offer on their products?

Druva occasionally offers discounts or promotional pricing, particularly for annual subscriptions or for educational institutions. It is best to contact Druva directly to inquire about any current offers.

Are there any hidden fees or additional costs with Druva?

Druvas pricing is generally transparent, but additional costs may arise from exceeding data limits or requiring advanced features. It is advisable to review the pricing structure and consult with a Druva representative for specific details.

Who uses Druvas products?

Druvas products are used by a variety of organisations, including large enterprises and small to medium-sized businesses, particularly those that require robust data protection and management solutions for their cloud environments.

What are the main features of Druvas products/services?

Main features include automated data backup, disaster recovery, data archiving, compliance management, and analytics. Druva also offers a user-friendly interface and comprehensive reporting tools to aid in data management.

How does Druva compare to its competitors?

Druva is often compared to other data protection solutions like Veeam, Commvault, and Veritas. Key differentiators include its cloud-native architecture, ease of use, and comprehensive data management capabilities across multiple environments.

Is Druvas platform easy to use?

Yes, Druvas platform is designed to be user-friendly with an intuitive interface that simplifies the deployment and management of data protection tasks.

How easy is it to set up Druvas product or service?

Setting up Druvas products typically involves a straightforward process that includes signing up, configuring settings, and integrating with existing systems. Druva provides documentation and support to assist with setup.

Is Druva reliable?

Druva is considered a reliable platform, with a focus on data integrity and security. The company has built a solid reputation in the industry for its performance and customer satisfaction.

Does Druva offer customer support?

Yes, Druva offers customer support through various channels including email, phone, and online resources. They provide assistance for technical issues, product inquiries, and general support.

How secure is Druvas platform?

Druva employs robust security measures including data encryption, secure access controls, and compliance with industry standards to ensure the security of customer data.

Does Druva integrate with other tools or platforms?

Yes, Druva integrates with various third-party tools and platforms, including cloud storage providers, collaboration tools, and enterprise applications, facilitating seamless data management and protection.

Can I use Druva on mobile devices?

Druva offers mobile access features that allow users to manage and access data on supported mobile devices, enhancing flexibility and convenience.

What do users say about Druva?

User feedback on Druva generally highlights its ease of use, comprehensive features, and effective customer support. Many users appreciate the cloud-native approach and the reliability of the service.

What are the pros and cons of Druva?

Pros include its scalable cloud-native architecture, strong security features, and user-friendly interface. Cons may include pricing that can be higher than some competitors and the need for a reliable internet connection for optimal performance.

How can I purchase Druvas services?

Druvas services can be purchased directly from their website or through authorised resellers. Prospective customers can contact Druvas sales team for more information on pricing and implementation.

What is the cancellation or refund policy for Druva?

Druvas cancellation and refund policies can vary based on the terms of the subscription agreement. It is recommended to review the specific terms or contact their customer service for detailed information.

What are the common use cases for Druva?

Common use cases for Druva include data backup for cloud workloads, endpoint protection for remote workers, disaster recovery for critical applications, and compliance management for regulatory requirements.

Why choose Druva over other options?

Choosing Druva may be beneficial for organisations looking for a comprehensive, cloud-native data protection and management solution with strong security features and ease of use compared to traditional on-premises solutions.

Does Druva offer training or tutorials?

Yes, Druva provides training resources, including tutorials, webinars, and documentation to help users understand and effectively utilise their products.

What languages does Druva support?

Druva primarily supports English, but may offer additional languages for some of its resources and documentation. For specific language support, its best to consult their customer service.

What problems does Druva solve?

Druva helps organisations solve challenges related to data loss prevention, compliance with data regulations, cloud data management, and efficient backup and recovery processes.

Is Druva worth the investment?

Many organisations find Druva to be a worthwhile investment due to its robust features, scalability, and reliable performance in protecting critical data in cloud environments.