EPIC Agent CRM

Frequently Asked Questions about Epic Agent CRM for Estate Agencies

Who are Epic Agent?

Epic Agent is a software development company that specializes in creating customer relationship management (CRM) solutions tailored specifically for the real estate industry. Their goal is to streamline operations for estate agencies, enabling them to manage client relationships more effectively.

What are Epic Agents products?

Epic Agent offers a comprehensive CRM platform designed for estate agencies. This platform includes features such as lead management, property listings, client communication tools, and reporting functionalities, all aimed at enhancing productivity and client engagement.

What services do Epic Agent offer?

Epic Agent provides various services including CRM software development, implementation support, and training for users. They also offer ongoing technical support to ensure that the software functions optimally for their customers.

What type of companies do Epic Agents products suit?

Epic Agents products are suitable for estate agencies of all sizes, from small independent firms to larger, more established agencies. Any company in the real estate sector looking to improve client management and operational efficiency can benefit from their CRM solutions.

How much does Epic Agents product cost?

The cost of Epic Agents CRM solutions varies based on the specific features and services selected. For detailed pricing information, potential customers are encouraged to contact Epic Agent directly for a personalised quote.

Does Epic Agent offer a free trial?

Yes, Epic Agent offers a free trial of their CRM platform, allowing potential users to explore its features and functionalities before making a commitment.

What discounts does Epic Agent offer on their products?

Epic Agent occasionally offers discounts or promotional pricing on their products. It is advisable to check their website or contact their sales team for current offers and potential savings.

Are there any hidden fees or additional costs with Epic Agent?

Epic Agent is transparent about their pricing structure. However, additional costs may arise if users require extra features, custom integrations, or extensive training beyond what is included in the standard offering. Customers should review the pricing details carefully before purchasing.

Who uses Epic Agents products?

Epic Agents products are used by estate agents, property managers, and real estate professionals who need an efficient way to manage client interactions, property listings, and sales pipelines.

What are the main features of Epic Agents products/services?

Main features of Epic Agents CRM include lead management, client communication tools, property listing management, task automation, reporting and analytics, and integration capabilities with other real estate tools.

How does Epic Agent compare to its competitors?

Epic Agent distinguishes itself from competitors by providing a CRM specifically designed for estate agencies, focusing on the unique needs of the real estate market. Their platform offers tailored functionalities that may not be available in more generic CRM solutions.

Is Epic Agents platform easy to use?

Yes, Epic Agents platform is designed with user-friendliness in mind. The interface is intuitive, making it accessible for users with varying levels of technical expertise.

How easy is it to set up Epic Agents product or service?

Setting up Epic Agent’s CRM is relatively straightforward. The company provides step-by-step guidance during the implementation process to ensure a smooth transition for users.

Is Epic Agent reliable?

Epic Agent is regarded as a reliable CRM solution, with a track record of providing consistent performance and support for its users in the real estate sector.

Does Epic Agent offer customer support?

Yes, Epic Agent provides customer support to assist users with any issues or questions they may have regarding the CRM platform. Support is available through various channels, including phone and email.

How secure is Epic Agent’s platform?

Epic Agent places a strong emphasis on security, implementing various measures to protect user data, including encryption and secure access protocols.

Does Epic Agent integrate with other tools or platforms?

Yes, Epic Agents CRM is designed to integrate with various third-party tools and platforms, which can enhance its functionality and allow for seamless data sharing across systems.

Can I use Epic Agent on mobile devices?

Yes, Epic Agent’s platform is mobile-friendly, allowing users to access the CRM from their smartphones or tablets for on-the-go management of their real estate operations.

What do users say about Epic Agent?

User feedback on Epic Agent is generally positive, highlighting the platforms ease of use and the effectiveness of its features in managing real estate operations. Users appreciate the support provided by the company as well.

What are the pros and cons of Epic Agent?

Pros include a user-friendly interface, tailored features for estate agencies, and robust customer support. Cons may include potential additional costs for advanced features and the need for some users to adapt to new software.

How can I purchase Epic Agent’s services?

Interested customers can purchase Epic Agents services directly through their website, where they can also request a demo or a personalised quote.

What is the cancellation or refund policy for Epic Agent?

Epic Agent has a clear cancellation policy which allows users to discontinue their service, but specific terms regarding refunds for any payments made can vary. Customers are encouraged to review the policy details or contact support for clarification.

What are the common use cases for Epic Agent?

Common use cases for Epic Agent include managing client relationships, tracking property sales, coordinating marketing efforts, and analysing sales performance within estate agencies.

Why choose Epic Agent over other options?

Choosing Epic Agent may be beneficial for those specifically in the real estate sector, as it offers tailored solutions that address industry-specific challenges, unlike more generic CRM systems.

How easy is it to set up Epic Agent?

Setting up Epic Agent is typically a straightforward process, with support provided during the initial phases to ensure users can effectively utilise the platform from the outset.

Does Epic Agent offer training or tutorials?

Yes, Epic Agent provides training and tutorials to help users understand and maximise the use of the CRM platform. This training can be in various formats, including online resources and one-on-one sessions.

What languages does Epic Agent support?

Epic Agent primarily supports English; however, it may offer additional language options depending on user demand and regional preferences. Users should check with the company for specifics.

What problems does Epic Agent solve?

Epic Agent addresses common challenges faced by estate agencies, such as disorganised client information, inefficient lead management, and difficulties in tracking property sales and communications.

Is Epic Agent worth the investment?

Determining whether Epic Agent is worth the investment depends on the specific needs of an estate agency. The tailored features and potential for improved operational efficiency may justify the cost for many users in the real estate sector.