eReleases

Frequently Asked Questions about eReleases

Who are eReleases?

eReleases is a press release distribution service that assists businesses in disseminating their news to journalists, publications, and media outlets. Founded in 1998, eReleases has established itself as a reliable partner for companies looking to enhance their visibility and media coverage.

What are eReleases products?

eReleases offers various products including press release distribution services, writing services, and a media database. Their primary product is the distribution of press releases to a wide network of journalists and outlets, ensuring maximum exposure for clients news.

What services do eReleases offer?

eReleases provides services such as press release writing, press release distribution, media list creation, and consultation on public relations strategies. They aim to support businesses in crafting effective messages and reaching the right audience.

What type of companies do eReleases products suit?

eReleases products are suitable for small to medium-sized businesses, startups, and even larger corporations seeking to enhance their public relations efforts. Their services cater to various industries, including technology, healthcare, finance, and consumer products.

How much does eReleases product cost?

The cost of eReleases services varies depending on the package chosen. They offer different tiers of press release distribution, starting from around £299 for basic distribution to higher rates for more extensive reach and additional features. Pricing details are available on their website.

Does eReleases offer a free trial?

No, eReleases does not offer a free trial. However, they do provide detailed information about their services and pricing, allowing potential customers to assess whether their offerings meet their needs before making a purchase.

What discounts does eReleases offer on their products?

eReleases occasionally offers promotional discounts for first-time users or on specific packages. It is advisable to check their website or subscribe to their newsletter for updates on any ongoing promotions or discounts.

Are there any hidden fees or additional costs with eReleases?

eReleases is transparent about its pricing structure. While there are no hidden fees, additional costs may arise for extra features, such as additional distribution channels or enhanced media targeting. Customers should review the details of their chosen package for clarity.

Who uses eReleases products?

eReleases products are used by a diverse range of clients, including small business owners, marketing professionals, public relations agencies, and corporate communication teams looking to promote their news and announcements effectively.

What are the main features of eReleases products/services?

Main features include press release writing assistance, extensive distribution networks, targeted media outreach, analytics and reporting on release performance, and access to a comprehensive media database for journalists.

How does eReleases compare to its competitors?

eReleases is known for its strong customer service and targeted distribution. While it may not offer the lowest prices, customers appreciate the quality of writing and the focused media outreach. Competitors may have broader features but often lack the same level of personalised service.

Is eReleases platform easy to use?

Yes, eReleases platform is designed to be user-friendly. Clients can easily navigate the site to place orders, access services, and manage their press releases without requiring extensive technical skills.

How easy is it to set up eReleases product or service?

Setting up eReleases’ services is straightforward. Users can create an account, select their desired services, and submit their press releases for distribution without any complex procedures.

Is eReleases reliable?

eReleases has a reputation for reliability, with many positive testimonials from clients attesting to their effective distribution services and customer support. They have been in operation since 1998, further solidifying their credibility in the industry.

Does eReleases offer customer support?

Yes, eReleases provides customer support via phone and email. They also have resources and guides available on their website to assist clients with common inquiries and issues.

How secure is eReleases’ platform?

eReleases employs standard security measures to protect client information and transactions, including secure payment processing and data encryption, ensuring a safe user experience.

Does eReleases integrate with other tools or platforms?

While eReleases primarily focuses on press release distribution, it can be integrated with various marketing tools and platforms through its API, allowing for enhanced workflow and reporting capabilities.

Can I use eReleases on mobile devices?

Yes, eReleases website is mobile-responsive, enabling users to access their services and manage their accounts from mobile devices, including smartphones and tablets.

What do users say about eReleases?

User feedback for eReleases is generally positive, with many highlighting the quality of their press release writing, effective distribution, and supportive customer service. Some users have noted that pricing can be on the higher side compared to competitors.

What are the pros and cons of eReleases?

Pros: High-quality writing, extensive distribution network, excellent customer service, and targeted media outreach.
Cons: Higher pricing compared to some competitors, and no free trial available.

How can I purchase eReleases services?

Services can be purchased directly through the eReleases website by selecting the desired package and completing the registration and payment process online.

What is the cancellation or refund policy for eReleases?

eReleases typically does not offer refunds once a press release has been distributed. Clients are encouraged to review their services and make informed decisions before finalising their orders. Specific terms can be found in their service agreement.

Who uses eReleases?

eReleases is used by a wide range of clients, including small businesses, agencies, and corporate communications teams looking to enhance their media presence and public relations efforts.

What are the common use cases for eReleases?

Common use cases include announcing product launches, sharing company news, promoting events, and enhancing brand visibility through media coverage.

Why choose eReleases over other options?

eReleases is often chosen for its focus on quality writing, targeted distribution, and a strong commitment to customer service, making them a preferred choice for businesses seeking effective press release solutions.

How easy is it to set up eReleases?

Setting up eReleases is easy, with a straightforward registration process and user-friendly interface that allows clients to place orders quickly and efficiently.

Does eReleases offer training or tutorials?

eReleases provides guidance and resources on their website to help users understand how to write effective press releases and utilise their services effectively. However, formal training sessions are not typically offered.

What languages does eReleases support?

eReleases primarily operates in English. For clients requiring press releases in other languages, it is recommended to inquire directly with their customer service for assistance.

What problems does eReleases solve?

eReleases helps businesses solve the challenge of effectively communicating their news to a broader audience, gaining media coverage, and enhancing their public relations efforts.

Is eReleases worth the investment?

Many users find eReleases worth the investment due to the quality of their services, effective distribution, and the potential for increased media visibility, which can lead to greater business opportunities. However, businesses should consider their specific needs and budget before deciding.