Eventival

Frequently Asked Questions (FAQ)

Who are Eventival?

Eventival is a comprehensive event management platform designed specifically for the film and festival industry. With a focus on streamlining processes, Eventival offers tools for managing submissions, programming, ticketing, and audience engagement, making it a valuable resource for festival organisers and filmmakers alike.

What are Eventivals products?

Eventival offers a range of products including submission management software, festival management tools, ticketing systems, and audience engagement solutions. These products are designed to facilitate various aspects of festival organisation, from initial submissions to final ticket sales.

What services do Eventival offer?

Eventival provides services such as technical support, training for users, and consulting for festival management processes. They also offer customised solutions tailored to the unique needs of different festivals.

What type of companies do Eventivals products suit?

Eventivals products are suitable for film festivals, cultural events, and organisations involved in event management. Their tools cater to both small independent festivals and large international events.

How much does Eventivals product cost?

Pricing for Eventivals products varies based on the specific tools and services selected, as well as the scale of the event. Interested users should contact Eventival directly for detailed pricing information and quotes tailored to their needs.

Does Eventival offer a free trial?

Yes, Eventival offers a free trial period for potential users to explore their platform and assess its suitability for their event management needs.

What discounts does Eventival offer on their products?

Eventival may offer discounts for long-term subscriptions or for early registrations for festivals. It is advisable to inquire directly with Eventival for any current promotions or discount options.

Are there any hidden fees or additional costs with Eventival?

Eventival is transparent about its pricing structure, and there are no hidden fees. However, additional costs may arise depending on the specific services or features selected beyond the initial package.

Who uses Eventivals products?

Eventivals products are used by festival organisers, film programmers, and event managers within the film and cultural sectors. Their tools are designed to facilitate collaboration among teams and improve overall event management efficiency.

What are the main features of Eventivals products/services?

Main features of Eventival include submission management, programme scheduling, ticketing and box office management, audience engagement tools, and analytics for performance tracking. These features are integrated into a user-friendly platform.

How does Eventival compare to its competitors?

Eventival is recognised for its specialised focus on the film festival industry, offering tailored solutions that may not be available from more general event management platforms. Its features are designed to meet the unique demands of film festivals, providing a competitive edge in this niche market.

Is Eventivals platform easy to use?

Eventivals platform is designed with user experience in mind, featuring an intuitive interface that simplifies navigation for users of all skill levels. Training resources are available to assist users in becoming proficient quickly.

How easy is it to set up Eventivals product or service?

Setting up Eventivals products is designed to be straightforward, with guided processes for configuration and customisation. Support is available to help users through the setup process as needed.

Is Eventival reliable?

Eventival is known for its reliability within the industry, with a track record of successful festival management across various events. The platform is built to handle high volumes of submissions and ticket sales efficiently.

Does Eventival offer customer support?

Yes, Eventival provides dedicated customer support to assist users with any issues or questions they may encounter while using the platform. Support is available via multiple channels, including email and direct contact.

How secure is Eventival’s platform?

Eventival prioritises security and employs industry-standard measures to protect user data and ensure privacy. This includes secure data storage and compliance with relevant data protection regulations.

Does Eventival integrate with other tools or platforms?

Yes, Eventival offers integration capabilities with various third-party tools and platforms, allowing for seamless data transfer and enhanced functionality in event management processes.

Can I use Eventival on mobile devices?

Eventival is optimised for use on mobile devices, enabling users to manage events and access information on the go, which is particularly beneficial during festivals.

What do users say about Eventival?

Users generally praise Eventival for its comprehensive features and specialised focus on the film festival industry. Feedback often highlights the platforms ease of use and effective customer support.

What are the pros and cons of Eventival?

Pros include its tailored features for film festivals, user-friendly interface, and strong customer support. Cons may involve the need for potential users to evaluate pricing based on their specific requirements, as costs can vary.

How can I purchase Eventival’s services?

Interested users can purchase Eventivals services by contacting the company directly through their website, where they can receive customised quotes and further information on available packages.

What is the cancellation or refund policy for Eventival?

Eventivals cancellation and refund policy details can be obtained from their customer service or terms of service documentation. It is advisable to review these policies before making a purchase.

Who uses Eventival?

Eventival is utilised by film festival organisers, cultural institutions, and event managers looking for efficient tools to oversee their events and manage submissions, programming, and audience interaction.

What are the common use cases for Eventival?

Common use cases include managing film submissions, scheduling event programmes, selling tickets, and engaging with audiences during festivals. The platform is designed to address various operational needs within event management.

Why choose Eventival over other options?

Choosing Eventival can be advantageous for those in the film and festival industry due to its specialised features, dedicated support, and a strong emphasis on streamlining the unique processes associated with managing film festivals.

How easy is it to set up Eventival?

Eventival is designed for easy setup, with a straightforward onboarding process and available support to guide users through initial configurations and customisations.

Does Eventival offer training or tutorials?

Yes, Eventival provides training and tutorial resources to help users maximise the platforms features and streamline their event management processes.

What languages does Eventival support?

Eventival supports multiple languages, allowing users from various regions to utilise the platform effectively. Specific language options can be confirmed through their website or customer support.

What problems does Eventival solve?

Eventival addresses challenges in festival management such as submission tracking, audience engagement, and ticket sales, providing a comprehensive solution that simplifies complex event processes.

Is Eventival worth the investment?

For organisations in the film and festival industry, Eventival can represent a worthwhile investment due to its tailored features, efficiency improvements, and potential to enhance overall event management capabilities.