Exact

Frequently Asked Questions about Exact

Who are Exact?

Exact is a software company that provides business solutions, specialising in enterprise resource planning (ERP) and customer relationship management (CRM) software. Founded in the Netherlands, Exact serves a range of industries, offering tools designed to enhance productivity and operational efficiency.

What are Exacts products?

Exact offers a variety of products, including ERP solutions for manufacturing, wholesale distribution, and professional services, as well as CRM systems designed to improve customer engagement and sales performance. Their products are tailored to meet the specific needs of businesses across different sectors.

What services do Exact offer?

Exact provides implementation services, training, and ongoing support for their software solutions. They also offer consultancy services to help businesses optimise their processes and get the most out of the Exact software they use.

What type of companies do Exacts products suit?

Exacts products are suitable for small to medium-sized enterprises (SMEs) as well as larger corporations across various industries, including manufacturing, retail, wholesale, and professional services.

How much does Exacts product cost?

The cost of Exacts products varies depending on the specific solution, the scale of implementation, and the number of users. For detailed pricing information, potential customers are encouraged to contact Exact directly or visit their website.

Does Exact offer a free trial?

Yes, Exact offers a free trial for some of their products, allowing potential customers to explore the features and functionalities before making a commitment.

What discounts does Exact offer on their products?

Exact may offer promotional discounts or special pricing for long-term subscriptions or larger deployments. It is advisable to inquire directly with Exact for current offers.

Are there any hidden fees or additional costs with Exact?

Exact is transparent about its pricing, but additional costs may arise from customisations, training, or additional support services. It is recommended to discuss all potential costs during the sales process.

Who uses Exacts products?

Exacts products are used by a diverse range of businesses, including SMEs and larger enterprises across various sectors, particularly those in manufacturing, distribution, and professional services.

What are the main features of Exacts products/services?

Key features of Exacts products include finance management, project management, inventory control, reporting and analytics, customer relationship management, and integration capabilities with other systems.

How does Exact compare to its competitors?

Exact is known for its user-friendly interface and comprehensive solutions tailored for SMEs. While competitors may offer similar functionalities, Exacts focus on specific industry needs and customer service differentiates it in the market.

Is Exacts platform easy to use?

Yes, Exacts platform is designed with user experience in mind, featuring an intuitive interface that allows users to navigate and utilise the software effectively.

How easy is it to set up Exacts product or service?

Setting up Exacts products is generally straightforward, with guided implementation processes and support from Exact’s team to assist businesses in getting started.

Is Exact reliable?

Exact has a reputation for reliability, with a strong track record of providing stable and secure software solutions. Regular updates and maintenance are part of their service offering.

Does Exact offer customer support?

Yes, Exact offers customer support through various channels, including online resources, help centres, and direct customer service representatives to assist users with their queries.

How secure is Exact’s platform?

Exact prioritises security and implements robust measures to protect user data, including encryption, regular security audits, and compliance with data protection regulations.

Does Exact integrate with other tools or platforms?

Yes, Exact offers integration capabilities with various third-party applications and platforms, allowing businesses to connect their existing tools with Exact’s solutions for enhanced functionality.

Can I use Exact on mobile devices?

Exact provides mobile access to its platform, enabling users to manage tasks and access information on the go through mobile-friendly interfaces or dedicated mobile applications.

What do users say about Exact?

Users often praise Exact for its ease of use, comprehensive features, and responsive customer support. Feedback may vary based on specific needs and experiences.

What are the pros and cons of Exact?

Pros of Exact include its user-friendly design, comprehensive features, and strong customer support. Cons may include the need for initial setup time and potential costs associated with customisation and additional features.

How can I purchase Exact’s services?

Interested customers can purchase Exact’s services directly through their website or by contacting their sales team for personalised assistance and pricing information.

What is the cancellation or refund policy for Exact?

Exact has a defined cancellation policy that varies depending on the service or subscription. It is advisable to review the terms of service or contact Exact for specific details.

What are the common use cases for Exact?

Common use cases for Exact include financial management, project tracking, inventory management, and customer relationship management, helping businesses streamline operations and improve decision-making.

Why choose Exact over other options?

Choosing Exact may be beneficial for businesses seeking tailored solutions for their industry, a user-friendly interface, and strong customer support, which can enhance overall operational efficiency.

How easy is it to set up Exact?

Setting up Exact is designed to be user-friendly, with guided processes and support to assist businesses in achieving a successful implementation quickly.

Does Exact offer training or tutorials?

Yes, Exact provides training resources and tutorials to help users understand and maximise the features of their software solutions effectively.

What languages does Exact support?

Exact supports multiple languages to cater to its diverse user base, ensuring accessibility for non-English speaking users.

What problems does Exact solve?

Exact addresses a variety of business challenges, including inefficient processes, lack of visibility in operations, and difficulties in managing customer relationships, enabling businesses to operate more effectively.

Is Exact worth the investment?

Investing in Exact can be worthwhile for businesses looking for reliable, comprehensive solutions that enhance productivity and streamline operations, provided the features align with their specific needs.